• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: Movie Edit Pro 2015 Plus on Windows 11?
  @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
• Movie Studio

  7 answers, most recent on 5/24/2024

  RE: Export fails halfway through with undescribed error.
  Thanks Ray ... the original video clip was also 1920 x 1080. Graphics processor not selected for those functions.The remarkable thing is that this only started happening recently, and I've used the software a lot over the last 6 months for holiday
• Music Maker

  6 answers, most recent on 12/7/2023

  RE: Failed to create OpenGL context for format QSurfaceFormat 2.0
  @Eleyan It needs a graphics card that supports OpenGL 2.0. Depending on how old the Intel processors are, the internal graphic devices like Intel HD 2000 or HD 3000 don't support OpenGL 2.0.
• Photo & Graphic Designer

  4 answers, most recent on 1/5/2023

  [Solved] Xara Photo & Graphic Designer 16 & 19 installed? Stuck in Update Loop
  Hello and it's been a long time since I had used any Xara product, But. I recently installed "Xara Photo & Graphic Designer 16/365 and purchased the one-year update subscription, I did not realize that it downloaded v19 and installed it. When I
• Video Pro X

  7 answers, most recent on 12/13/2023

  RE: update from ProX14 to ProX15
  Thanks, guys, you are a legend. Just another quick Q for you guys: I believe you have done this a few times. I'm trying to install VPX14 on another laptop, which is a more powerful Processor 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz, 2803 Mhz,
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox @Tusk After a long think I reread the entire topic. I have made most of my comments on my own experiences based on using 4K mp4 video files that have a maximum bit rate of 120Mb/s which is my mistake, so part of your problems could still be
• Movie Studio

  38 answers, most recent on 11/20/2023

  RE: movie studio 2023 suite - 4k video edits
  @spuddy13 Hi Brian. Unfortunately the text on your images are too small for me to read. If I try to enlarge the image, the lettering gets blurry. How many years old is the computer? My processor came out in 2019 and is already beginning to show its
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hi Harry . . . . I will certainly upgrade - either to 2025' or let's see what "Deluxe" looks like. . . . . I would advise to move very carefully with this. Installing the trial version will replace the installed version and reversion,
• Photostory

  7 answers, most recent on 11/16/2024

  RE: (MAGIX Photostory Deluxe) Hardware acceleration?
  @Brian-Combley Hi In addition to @emmrecs comment and the issue with the keyboard shortcuts :- . . . . Does 2025 version of Photostory support the graphics processor and if so where do you turn it on . . . . The program does support Intel/Nvidia/AMD
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Metadata staging failed error, . . . . Assuming you mean you are seeing ID 131 errors in the Windows event logs, what customisations to features, services, etc, have you made to the Windows installation? What is your computer
• Movie Studio

  2 answers, most recent on 10/19/2024

  Different computer, deleted old – “reached devices limit”
  Had videographer business years ago.  Fired up my Vegas Movie Studio 14 Suite to edit some recent vacation clips but it wouldn’t work, clearly it needed updated.  Successfully downloaded most recent version.  Basically, MAGIX tells me that my
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Photostory

  2 answers, most recent on 3/18/2023

  RE: [Solved] Keine Videovorschau in Photostory Deluxe 2023
  @thomas-linsinger Hi Try changing the Program setings, Device options to CPU. If the video is still black, the we need more information. The specification of your computer system including Windows version, see this topic for what is required and
• Movie Studio

  59 answers, most recent on 3/7/2024

  RE: No Hardware Acceleration / Encoding
  @Iris-Willis That processor seems to not include an iGPU (according to this page) but on the screenshot you provided (many thanks for that), at the right hand end of the entries against Import, Processing and Export do you see the drop-down arrow?
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  ------------------System Information------------------      Time of this report: 3/22/2025, 22:20:56             Machine name: DRAGON               Machine Id:         Operating System: Windows 11 Home 64-bit (10.0, Build 26100)
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @CubeAce Hi Ray I am not using it yet. AV1 is more highly compressed than H.265/HEVC and requires more GPU power' than HEVC. For encoding HWA the following GPU's are required: Intel ARC GPU, or processor with integrated GPU that supports AV1
• Movie Studio

  18 answers, most recent on 5/5/2024

  RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
  @StarGazerBob Hi I have removed the image showing your computer details and processor. When posting details of you system specification we only need the basics, ie the last 2 images are showing unnecessary information. See my Signature below for
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  Hi Sapphire Radeon HD 4870 512 GDDR5 Desktop-DJB9FOH, Gigabyte WP45T-UD3P Processor: Intel Core 2 Quad Q9400 Monitor: Hewlett-Packard S2031, 1024 x 768 (Analog) SOUND FORGE Audio Studio 16 (x64) Windows 10 Pro Version 22H2   I have to say when
• Rescue Your Videotapes!

  6 answers, most recent on 1/28/2024

  RE: Video saver
  Thanks for the message, I installed all three drivers, as instructed, but no change in performance, I get sound but no video from VHS. Downloaded MediaInfo, but need guidance what to submit. Here are details of my laptop: Device name     
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: error exporting any MVP projects to video (like AV1 etc)
  @M-Coenen Hi What is your computer specification, Windows version and program version number, see this topic for what is required, and please quote processor and graphics card make/model in full. I would suggest you put this information in your