• Other products

  6 answers, most recent on 11/11/2025

  I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  I had been receiving a number of offers over the past months for special upgrade pricing to Video Deluxe 2026. I already owned Movie Studio (purchased in 2023). It's my understanding that Movie Studio became Video Deluxe at some point and after
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Hi The i5-7600 is a 7th generation processor and uses the LGA 1151 socket, which is not compatible with DDR5 Ram or Windows 11. I think your looking at an upgrade to your system. Stephen
• Movie Studio

  5 answers, most recent on 6/26/2025

  Video deluxe 2026 Ultimate - ProDad add ons licence
  I am interested in upgrading to the new VD 2026 Ultimate perpetual licence.Are the licences for the ProDad add ons (VitaScene V5 Pro, Hide V2, ReSpeedr V2, Mercalli V6, Disguise V2) a full product perpetual license with a lifetime access?
• Video Pro X

  6 answers, most recent on 6/11/2025

  RE: 365 upgrade not working
  @bvolbeda Hi . . . . I get a screen that says I have a new version available , X17 (v23) . . . . Did the screen look something like this, it is for Movie Studio however the VPX should be similar or this I suspect what you are seeing is the first
• Movie Studio

  3 answers, most recent on 5/28/2025

  RE: Does Movie Studio 2025 Platinum support HEVC?
  Thanks for the help and advice. I took the 'upgrade' offer and installed Movie Studio 2025, and was able to open one of the DJI Action 4 videos, no further fiddling needed. I haven't gone any farther, but will check out the tutorials when I get back
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  SoundForge Pro 18 and Mac Sequoia 15.1?
  I have SoundForge Pro 18 for PC... I want to upgrade to MacBook Pro 16... I tried running SoundForge 13 in my iMac several years ago... It did not open. Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now? (before i buy it
• Movie Studio

  8 answers, most recent on 7/15/2025

  RE: Movie Studio --> TO --> Video Delux
  Replaced my computer and so downloaded MovieStudio2023 for a reinstall. I see a number of current product names but cannot find the upgrade pathway to a newer version of the video editor that is a newer version of what I have. Names are all
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  [Closed] Where can I download XARA designer pro app
  My xara pro isn't updating the icon is still on version 19 and it keeps telling me to upgrade please help what do I need to do
• ACID

  2 answers, most recent on 6/7/2024

  Upgrade Question
  I'm currently running ACID Pro 7.0 and I want to upgrade. Can I upgrade from 7.0 pro to either version of Acid 11 (Producer or Suite bundle)?
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al John CB beat me to it. @ImTerribleAtThis clearly has a new install. I like you, and John CB, have the upgrade path:- . . . . Are these mandatory? . . . . For the LUTCamera and LUTEffect, well you could throw everything into one
• Movie Studio

  24 answers, most recent on 2/3/2025

  RE: Edited video length
  @Jennifer-Wilson Hi, I'm not sure what the problem is but Movie studio 2025 is not an upgrade from Movie Studio 17 Platinum, it's a completely different program. Magix have been doing this slight of hand offer to Vegas Movie studio owners with the
• Music Maker

  One answer, on 10/10/2024

  App stuck
  App stuck "Updating program layout" after upgrading to the 2024 version. Suggested fixes?
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug will Movie Edit 2015 upgraded to Movie Edit 2025 be compatible with Microsoft's new upgrade to Windows in late 2025? Bet your bottom dollar it will be. Microsoft isn't going stop billions of programs running with an upgrade to Windows.
• Music Maker

  2 answers, most recent on 6/14/2024

  [Solved] Shop Vst files
  Have purchase a few vst files from the music maker shop ..ie Centry Guitars,Electric bass, Lead synth just to name a couple. After upgrading pc and reinstalling windows 10 from scratch I can no longer install the vst ....all sound pools load correct
• Movie Studio

  7 answers, most recent on 9/11/2025

  RE: Upgrade path from Movie Edit Pro Plus
  @johnebaker Hi John. Yes, eventually it did, but going to the Magix main product page and navigating from there was not my initial experience and the buy now option did not give an upgrade option. Have just now tried again and it's working by
• Movie Studio

  23 answers, most recent on 10/9/2024

  [Solved] HDR not supported in Movie studio 2025?
  I've just bought Movie studio 2025, I upgraded from Corel videostudio 2023. That couldn't open the video files from my samsung 23+, recorded in hevc 265 with hdr. So now I can open the video files recorded from my samsung 23+ but they all look
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Topaz Video Ai and Topaz Photo Ai (I bought them perpetual back then) and the latest subscription versions of each also. But something interesting just happened - I ran VPX 16 again and this time it offered an update which I installed and then it
• Movie Studio

  16 answers, most recent on 2/25/2025

  ProRes422 question
  Can Magix Movie Studio 2025 export to ProRes 422 format? Or do I need to upgrade to Vegas Pro 22? If it is possible, please let me know how it can me done. thank you. :)
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  I can see most of the ones I purchased, but I dont see the ones I'm having problems with. I dont know why. They are "Saxaphonia, World Flutes, String Ensemble, concert grand, analog synths, and Freedom Rock, VST instruments." It happened after I
• Movie Studio

  26 answers, most recent on 3/18/2025

  RE: MIX option missing in Chroma Key
  @Gid So @hdrechsel18 is on MMS 2025 not 2024? How was that offered as an update rather than a paid for upgrade? Yes I'm on 2024 suite version 23.0.1.192  Ray.
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Thanks, SP. So I take it you haven't gone beyond the trial version of SF18? I agree with you about the small changes, which is why I haven't bothered to upgrade in a few years. SF14 works very well for me, but I thought maybe I'd get a few new
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  Sound Forge 18 - questions before buying
  I've been using Sound Forge since 2000 (v 4.5 when it was developed by Sonic Foundry) and am currently using SF14. I see there's a decent sale on and thought I might upgrade, but does anyone know if it's stable on Windows 11? As you know, everything