• SOUND FORGE

  9 answers, most recent on 5/7/2025

  RE: Sound Forge Pro 18 failed to install Noise Reduction
  Are you saying if I run the installation again I will have an opportunity to only select Noise Reduction 5 to be installed?
• Movie Studio

  2 answers, most recent on 11/24/2025

  RE: téléchargement video deluxe 2013 impossible
  @claude-DIAZ Les anciens programmes de téléchargement ne fonctionnent plus depuis au moins deux ans. Auparavant, le support Magix (infoservice@magix.net) fournissait les programmes d'installation aux utilisateurs qui en faisaient la demande, mais il
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  I'm about to re-install Windows 11 Pro on a new NVME. It's been several years, and Windows, for some reason, seems to get "funky" over time. 24H2 will not install, but there are some issues with solid states drive controllers with that build and
• Music Maker

  2 answers, most recent on 12/16/2024

  [Solved] How do I get my playback marker to start from where I postion it?
  My playhead use to playback wherever I placed it. Now everytime I click it just starts from the beginning all over again. I can't edit this way and it is annoying. My software version is 33.1.0.16 (magix music maker 25 premium) installed on windows
• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Thanks for your reply. Unfortunately, on my computer it's doesn't work. I tried to uninstall, delete registry entries with "magix" keyword, delete remained folders and install again. Still no effect.But... because my license allows to use program on
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  [Solved] Channel Converter Presets not recognized after Windows 10 reinstall
  Hi everyone, After reinstalling Windows 10, the .sfp files of Sound Forge Pro 17 with the 'Channel Converter' presets are not recognized, even though I have reinserted them after installation in the dedicated folder. I absolutely need to recover
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Web Designer

  8 answers, most recent on 12/9/2025

  RE: [Closed] login not recognised
  At the finish of the install program (from the installation disk) I am asked to fill in my product key and my email associated at the time of purchase (2021). This I do to be told that the Product key is associated with another email address. I have
• Other products

  One answer, on 3/21/2026

  proDAD VitaScene V5 PRO
  I have just purchased MAGIX Video deluxe 2026 Premium. I have gone through the activation for proDAD VitaScene V5 PRO which downloads but will not install. Help please.
• ACID

  3 answers, most recent on 8/30/2025

  [Solved] Acid Music Studio 10 - Cannot Register on New PC
  Hello, I have a copy of Sony Acid Music Studio 10 that I purchased back in 2017 and used on a Windows 10 pc for years. I just bought a new Windows 11 pc and installed it on the new computer, and I am unable to register after installing because the
• Off topic

  3 answers, most recent on 10/31/2025

  [Closed] Can't reinstall Vegas pro 22, No compatible products found on this PC
  I had to reinstall Vegas pro 22. The installation program deleted my Vegas pro 22. But I can't reinstall Vegas pro 22, the installer shows this message (There were no compatible products found on this computer.) I bought Vegas pro 22 on 2025 August
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  I dont have space on my C drive for stuff. Everything gets installed on my other hard drives. I Also have Music Maker 2026, and it reads them ( all bar 1 )
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Maybe try the following: Install a virtual machine software, for example VirtualBox or VMware. Download an ISO file from Microsoft and install Windows 10 or Windows 7 in the virtual
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  Sound Forge Pro 18 REFUSES TO INSTAL!
  I just purchased Sound Forge Pro 18, but as usual, it is extremely difficult to install. You installation exe program simply says "! Abort, Retry, Ignore" and no mater what I do, it refuses to install! FIX THIS OR REFUND MY PAYMENT!
• Music Maker

  3 answers, most recent on 5/3/2025

  Music Maker installer Error
  Dear Magix Team Music Maker as part of Sound forge 17 purchansed installation packet shows an error Greetings
• Movie Studio

  One answer, on 4/3/2024

  RE: [Solved] Movie Studio 2024 Platinum fails to open
  I uninstalled the program and removed all folders and registry entries related to Magix. I re-installed and it still closed before finishing. I restarted the PC and it worked.
• Off topic

  2 answers, most recent on 10/13/2025

  [Closed] How do I contct customer support
  Vegas 19 installation crashes everytime I try. Running on Win 11
• ACID

  6 answers, most recent on 5/18/2024

  RE: [Solved] SONY ACID Music Studio 7 with Windows 10
  Hi - I used Sony (Acid) Music Studio 32bit on Windows 10pro 64bit until recently when I updated to Win11 pro 64 bit. Music Studio 10 works with both -- and Music Studio 7 should work, as well, but.... Make sure you have installed MS 7 in
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @Odd-Aagesen Hi Please confirm what the Windows 10 pc CPU is - Intel or AMD? . . . . open the AVI files with windows mediaplayer on a widows 10 computer, no problem everything OK. . . . Odd . . . .   Media Player being able to play the files on the
• Video Pro X

  7 answers, most recent on 6/4/2026

  Annoying popup
  I have just re-installed Video Pro X16 22.0.1.270. On opening and closing it sends me some advertising popup which is of no interest whatsoever to me. How do I stop it?
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I received DVD with MVDL2026Plus, installed, my serial number is not accepted, registeing or activation say wrong serial number , support gives autocreated number but don't give answer ???
• Video Pro X

  2 answers, most recent on 9/20/2024

  [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  I have upgraded my Travel maps program and now no longer have access to some of the Avatars that I used to have(they are locked).  It says I have to buy "Ultimate Traveler Package" but it is not for sale anymore.  I do have access to download the
• Movie Studio

  3 answers, most recent on 5/15/2026

  RE: Magix Hub Speech services
  Many thanks for pointers i have just installed voicebox on my PC if thats all that people complain about in my productions i need to please my audience 😜 thanks again   Brian
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  My Audiostudio16 all of a sudden failed to record.
  My Audiostudio16 all of a sudden failed to record sound after clicking RECORD button. The timeline pointer would move down the timeline, but no sound was recorded; no modulation flux as pointer progressed down timeline window. So I updated to newer