• Video Pro X

  23 answers, most recent on 1/14/2021

  RE: Box keeps coming up on program start
  @clell-jenkinsjr., @CubeAce Hi Donna, Clell . . . . as far as the SQL Server . . . . There will be more than 1 SQL server there . . . . The SQL Server on your PC is very specific type of database for your business software and is unlikely to be
• Video Pro X

  23 answers, most recent on 1/14/2021

  RE: Box keeps coming up on program start
  @clell-jenkinsjr.@clell-jenkinsjr. Hi . . . . as far as the SQL Server . . . . There will be more than 1 SQL server there . . . . The SQL Server on your PC is very specific type of database for your business software and is unlikely to be found on
• Video Pro X

  23 answers, most recent on 1/14/2021

  RE: Box keeps coming up on program start
  @clell-jenkinsjr. Hi Donna and Clell (Donna's other half) . . . . I did call support on the program that wouldn't start and they told me how to restart the SQL server which was the problem on it . . . . Which 'SQL Server' are you referring to? To
• Music Maker

  3 answers, most recent on 7/6/2020

  RE: Disappearing midi files
  There is a severe bug in MM where MIDI- Clips disappear after they were modified by cutting and splitting and the project is saved and reopened. I don't know if this was fixed in the newest edition. DAWs are very complex pieces of software. Every
• Other products

  One answer, on 6/14/2020

  Database Problem
  I have had MP3 Maker 12 for years now (and other Magix systems prior to that) but started having problems with it starting for a while so I figured it was time to update as it may not be good in the current Windows 10, so I bought MP3 Deluxe 19.
• Movie Studio

  14 answers, most recent on 8/13/2020

  RE: ProgramData folder storage
  The thing is, if you move the ProgramData files elsewhere, how is MEP to know where to find them? There is no path for this in Program Settings. Maybe in an ini file somewhere? Link Shell Extension. Greatest thing since sliced bread. It creates a
• Photostory

  5 answers, most recent on 7/27/2020

  RE: [Closed] Photostory 2020 19.2.46 keeps restarting after application is closed
  @KAROL-PAULICKA Welcome to the Magix forums. The most common reason for the problem you are seeing is that the program is attempting to carry out some kind of internal "housekeeping", "checking", "database creation" etc., at the time, which is
• Other products

  4 answers, most recent on 12/28/2020

  RE: [Closed] I am trying to select extermal horddrive to import pictures from.
  @ZenonG First, thank you for reposting this to your original thread! Second, don't use the Import function. That is for direct importing of photos from a camera. Third, do the following: Make sure you are in Advanced Mode, a tick box at the upper
• Movie Studio

  12 answers, most recent on 5/20/2020

  RE: How to stop Magix re-opening itself everytime after you shut it down?!
  @Apollo89x Hi . . . . I rarely shut my laptop, merely put it to sleep . . . . Sleep mode should only be used when you are going to be away from the laptop for a short periods eg to eat or drink. Good practice is to do a normal shutdown at least once
• Movie Studio

  12 answers, most recent on 5/20/2020

  RE: How to stop Magix re-opening itself everytime after you shut it down?!
  I rarely shut my laptop, merely put it to sleep (and not straight after using MEP).In regards to 'the store database populating', how long does that typically take, and is there a way to manually force that action?And do I raise a ticket with Magix
• Movie Studio

  12 answers, most recent on 5/20/2020

  RE: How to stop Magix re-opening itself everytime after you shut it down?!
  @Apollo89x I think that reinstalling will just aggravate the problem that will probably go away once the Store database is fully populated, or something like that. As well, it may be that the background updating has not completed if you shut down
• Movie Studio

  12 answers, most recent on 5/20/2020

  RE: How to stop Magix re-opening itself everytime after you shut it down?!
  @Apollo89x Exactly which version (patch) is it that you have? The latest? About 3 weeks ago I went through a similar problem with VPX for almost a week. I would close VPX before shutting down and it would restart, or I would shut down and the next
• Other products

  14 answers, most recent on 5/18/2020

  RE: Run Time Error
  @Louis-Sobo Hi Apologies thought you had seen the option under Database John EB
• Other products

  14 answers, most recent on 5/18/2020

  RE: Run Time Error
  Hi Again, 1. I am attaching a picture of my screen. The databases are empty, but I cannot seem to find how to delete the databases themselves. 2. I did delete the album files previously. 3. I do not recall if I did #1 or #3, but if I had to guess,
• Other products

  14 answers, most recent on 5/18/2020

  RE: Run Time Error
  @Louis-Sobo Hi I installed Photo Manager on my PC yesterday - recent new OS build Windows 1909 so no previous versions to interfere and it works fine - no issue with FaceID and completion of the FaceID scan. . . . . I got the database photo numbers
• Other products

  14 answers, most recent on 5/18/2020

  RE: Run Time Error
  Hello. I combined both pieces of your advice. 1. I got the database photo numbers down to zero, then reset the program. I got it to zero on all accounts. I then re-started it and nothing. Same problem, same place. 2. Then, I got the numbers back
• Other products

  14 answers, most recent on 5/18/2020

  RE: Run Time Error
  @Louis-Sobo Hi Thanks for the information. Have you added any folders to the Database? If so what does Database, Statistics show? Try resetting the program Help, Reset program settings. . . . and reset the program - this will lose any customisation
• Other products

  11 answers, most recent on 4/17/2022

  RE: does Photo Manager Deluxe have a way to remove duplicate photos
  I did. This is what I'm doing... 1. Go to the folder view on the right , select a folder, and wait for the thumbnails to populate.2. With the desired folder selected, I click on Database-->Search in Database.3. I click on the Search for Similar
• Other products

  9 answers, most recent on 4/30/2020

  RE: Serial number
  @Andrew-Riley when you were talking about photo manager would that be an illegal copy too? Possibly, yes. It is an old version and will require a serial key to be able to activate it fully. Do you have such a key? If you don't I suspect that, if you
• Other products

  One answer, on 4/27/2020

  RE: Problems importing photos from my desktop HDD
  @Steven-Chafitz Welcome to the Magix forums. It might be helpful if you had told us exactly how you were attempting to import your photos to create the Photo Manager database but, did you try pressing the Import button, top left of the screen,
• Other products

  4 answers, most recent on 5/25/2020

  not all pictures showing up in data base
  I just downloaded photo manager deluxe and notice there are more pictures on my hard drive than are showing up in the database - for example by year in 2016 I have tons of pictures but only 40 show up in database - I am using windows 10 and i am not
• Music Maker

  6 answers, most recent on 4/15/2020

  RE: Can no longer download from the store in the program
  Strange. Maybe there is a problem with the Store database. Note that purchases through the Store show up in Producer Planet and can be downloaded. They are zipped files that you have to install manually. As far as I know, purchases directly through
• Other products

  One answer, on 4/14/2020

  RE: How to identify faces in my photo library
  Ah, right, I also eventually get an alert box saying "FaceID database could not be loaded"
• Music Maker

  15 answers, most recent on 4/12/2020

  RE: Lost Soundpools during download and installation
  @emmrecs Yes I completely uninstalled it before trying it again. I also ran through the registry using regedit to remove any entries left behind on either HKEY_CU and HKEY_LM (including the 64bit keys in Wow6432Node tree), cleared out folders from