Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Odd-Aagesen Hi Thanks for the information. I agree with @Marc-Goder comment regarding Open DML and playback on a Snapdragon device. I assume that the Win 10 PC had an intel or AMD CPU, is this correct? Do note:- Snapdragon ARM processors are not

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to

Movie Studio

9 answers, most recent on 1/6/2025

RE: Videos from GoPro 12 is Freezing in video preview

Magix Support once wrote this Our software has been tested with integrated cards from Intel and with dedicated cards from Intel, AMD and NVIDIA.The integrated cards from AMD do not have the technical challenges to work completely with the engine.

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO Screenshots would be helpful. You only downloaded the indices, correct? If you cannot see a list of devices that have updates available please try restarting Snappy Driver Installer and it should show you a list of components where newer

Movie Studio

59 answers, most recent on 3/7/2024

RE: No Hardware Acceleration / Encoding

Hi. I’m pretty new to this.I created movies (using MEP plus 2022) that I want to burn to BluRay. I keep getting “no hardware encoding” message on the screen in the MEP program.I have a pretty decent pioneer external BluRay burner.My new computer is

Rescue Your Videotapes!

10 answers, most recent on 2/7/2023

RE: [Solved] Program crashes when 100% saved - result video not playable

@Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU

Other products

30 answers, most recent on 1/16/2026

RE: Topo maps broken in latest TRAVEL MAPS update

Hi there, can anyone help me with a problem /i sitting with: I struggle with my Travel Map Program It does one of two things And before I start to point out the problem, I use Travel Map last year as since October, many times with no problem. So

Audio Cleaning Lab

25 answers, most recent on 11/4/2025

RE: Open GL driver error

thanks but unfortunately dell says my dell hd 3000 graphic driver is up to date!

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@AAProds Hi Al Thanks for the new clip, definitely stutters with the 591.86 RTX driver and patch .316. . . . . I don't get HW accel on the 3060 ("update your driver" message in the export dialogue) . . . . Strange, I tried the following: Project

Photostory

5 answers, most recent on 9/24/2025

RE: Slideshow glitches

@Cory-Whiteman Welcome to the Magix user to user forums. With sincere apologies but I have removed the image you posted since it contains confidential data about your computer which could enable a hacker to potentially attack it. Please ensure that

Video Pro X

9 answers, most recent on 1/20/2026

RE: No output option at 100fps for 4k-100fps video

@tom_frank Hi In addition to Marc's comment, VPX 17 maximum framerates for 4K UHD (3840*2160) export is 60 fps for h.264/AVC , h.265/HEVC and AV1 (AV one). Note: A graphics card with a video decoding/encoding module that supports decoding/encoding

Video Pro X

22 answers, most recent on 5/30/2025

RE: newblue display is faulty in timeline monitor

@Leslie-Sarkozi Hi Your comment/question has been hidden this topic is about a display issue with NB effects. Please create a New Post and include more information including you Computer specification, Windows version and program version, see this

Movie Studio

24 answers, most recent on 9/3/2024

RE: Xara 3D Maker 7

@allaa-Azawi Hi Assuming this is a new install downloaded from Xara then you need to post in the Xara community forum Talk Graphics, here. Magix no longer offers or supports the software. John EBForum Moderator

Photo & Graphic Designer

3 answers, most recent on 7/2/2024

RE: Text Tool Freezes the program for about 5-7 minutes

@Tami-Cernetic Install all pending Windows updates, update all graphics drivers. Maybe thats enough to get it running normally again. Um, yeah, this has been happening for a couple of years. Everything is up to date.

Movie Studio

20 answers, most recent on 2/6/2025

RE: Looking to use this OPENING in newest video.

@browj2 Hi John. Those titles are very similar to those that come as some basic templates with the Boris Effects Titler. Once you get used to how to edit the titles it would be relatively easy to make those and save them as templates. I made a ton

Photostory

21 answers, most recent on 11/14/2024

RE: New instal freezing at splash screen

@Alan-Workman Thank you for the additional information. I confess I am rather surprised that Reliability Monitor shows nothing! However, now we need to look into your CPU and Graphics Card drivers, I think. Can you check, by going to the intel and

Movie Studio

7 answers, most recent on 11/10/2024

RE: Program will not run.

@George-Moore Hi George Your Movie Studio is the current major version, ie v24, however you are missing 2 patches, 24.0.1.216 and 24.0.1.219. From the additional information, what is your computer specification, including Windows version and

ACID

3 answers, most recent on 8/5/2025

RE: Are included Libraries Commercial Royalty Free?

@Antony-Donlan If you run the installer for the software, you will usually see the EULA and need to accept it. Maybe install the Acid Pro trial version and check what is written in that EULA. At least in the past, consumer versions of Magix software

Movie Studio

10 answers, most recent on 5/23/2026

RE: Video Deluxe 2026 premium

@Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive

Movie Studio

9 answers, most recent on 1/6/2025

RE: Videos from GoPro 12 is Freezing in video preview

Assuming the source video files are on an internal drive in the computer, your options are limited to turning on 'Automatically create proxy files' option in the Project settings. Yes, video files are on internal drive. And only this drive is for

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

@Can-Dive >> I noted in Task manager that the Nividia 4070 is not being used; only the Intel UHD graphics chip. Just a guess -- possible conflict between the Intel and Nvidia graphics? What happens if you remove the 4070 from the

Movie Studio

8 answers, most recent on 6/6/2024

RE: [Closed] Imported videos have sound but all frames are black

@Zoran-Rukavina Hi Thanks for that. . . . . changed processing from CPU to the integrated video chip. It cut processing time in half . . . . The integrated HD4600 can provide some hardware acceleration, contrary to normal advice, do not update the

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

The thumbnail distortion I posted above was caused by me changing my Windows 11, over riding the Properties-Compatibility-Change high DPI settings, setting it to Override - System Enhanced for this Photostory 2026. I did it because the burn screen

Movie Studio

14 answers, most recent on 11/15/2025

RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem

@stephen-logsdon Hi We need more information to help diagnose the issue(s) you are having: Follow this tutorial to determine if any errors have been logged and post a screenshot of the details. The specification of your computer system including