• Web Designer

  16 answers, most recent on 5/27/2022

  [Solved] Sound not playing on MP4 file
  I've added an MP4 file within my website. The widget used an HTML file - "<video class="" src="index_htm_files/Chronology.mp4" controls autoplay width = "100%" height="100%"/> The file has sound and plays on all media apps locally. When I
• Movie Studio

  10 answers, most recent on 3/25/2022

  [Solved] What my "error 84000fb4" was
  Have just switched from Movie Edit Pro 2019 to Movie Studio 2022, (win 11) but the problems I had were the same. After 3 days of trying I was unable to successfully burn a DVD with menu. Tried an ISO, tried everything I could think of, such as
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  RE: [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  I thought about all of the suggestions while I was on the road to Ohio. I finally got an afternoon to spend on fixing this issue - thought I'd share what I did. A day or two after I first posted here, I noticed that my network adapter card was
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: [Solved] What should I be setting for bit rate, etc. for max export quality?
  @Wayne-McIlvaine Coding quality: "Best" for all. TV: The same "Average" bitrate as the source file (use Mediainfo to check the source bitrate). I don't know what effect the "Max" bitrate settings has; I set mine to 25% more than the Average BR. It
• Music Maker

  8 answers, most recent on 3/9/2022

  [Solved] Frozen with blank "Automatic feature download and installation"
  It's been over a week, and I haven't been able to use Magix Music Maker 2022. Part of the problem was the firewall, which I fixed by downloading ZoneAlarm and disabling Windows firewall. Then gave permission to Magix and
• ACID

  13 answers, most recent on 1/1/2022

  [Solved] Where is the Tempo (BPM) stored in an MP3 file?
  I've been using Acid since 2000, but I use it strictly for creating multi-track DJ mixes of existing tracks (I don't produce any original music)... so I only use mp3 since it's the universal format to acquire tracks. I know Acid stores the Beatmap
• Movie Studio

  8 answers, most recent on 12/28/2021

  [Solved] Two connection errors when starting Movie Edit Pro Plus
  Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: [Solved] Remnants Of Magix Software Remain After Removal
  @CarpentersMate @johnebaker @emmrecs Hi Mike. What John pointed out is that the 4th generations of processors had their ability to update their graphics drivers disabled. That would make no difference to whether the computer was internet connected
• Music Maker

  3 answers, most recent on 10/29/2021

  [Solved] Very old licenses and "Magix Creation" logo
  I have some "ancient" Magix CDs (MMM 5, MMM v2000, Live Act Pool) that have soundpools in them. The license file specifies: USE OF ALL SOUND FILES EXCEPT THE FILES ON THE ARTISTPOOL CD ROMsAll created works can be used royalty-free for commercial or
• SOUND FORGE

  3 answers, most recent on 9/21/2021

  RE: [Solved] one-month validation
  @Simple-Nick Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry! It is my understanding that all recent Magix software requires a regular, periodic check to be made with the Magix servers for the validity of the
• Samplitude

  4 answers, most recent on 9/15/2021

  RE: [Solved] Samplitude Pro X5 stopped opening
  @Tony-Rockliff I would try starting software with disabled Internet and disabled firewall or Windows Defender, running as administrator. If this doesn't help then I would reinstall both programs.
• Music Maker

  9 answers, most recent on 7/3/2023

  [Solved] Can't log in to my MM Account
  Hi Guys, I bought a 2nd laptop and I downloaded and installed Music Maker 2022 Premium to it (it was already installed on my 'downstairs' laptop, and I wanted it 'upstairs' too). It all went well, no problems. I was able to sign in, load all my
• Other products

  One answer, on 7/13/2021

  [Solved] Vegas Pro 17 build 455 - NVENC - Can't read stream
  Hi. We are having major issues with this NVENC anomaly. I have read all over the internet about making a change to the template so it can run. The thing is, we activate our templates from a script using the Vegas scripting interface. We need to be
• ACID

  14 answers, most recent on 7/16/2021

  [Solved] Questioning if Acid Pro is really a 64bit host
  If you've been a long time Acid Pro user, you are well aware of how long it took before Acid finally made the jump from 32bit to a 64bit host. However, the more and more I use it, the more I'm questioning if it is really a 64bit host or if it's more
• Music Maker

  6 answers, most recent on 5/26/2021

  [Solved] MM Premium2021 electronic download installation fault
  b I recently purchased Music Maker Premium 2021. Every time I launch the downloaded installation executable, I receive this fault almost immediately after it opens. I do, in fact, have a working 533Mbs IPv4 connection running; e.g., I downloaded the
• Movie Studio

  4 answers, most recent on 5/10/2021

  RE: [Solved] Program no start after turned off project windows show
  Hello and welcome to the user to user forums. Try adding Movie Edit Pro to the exclusions to be scanned list of your antivirus program and see if it then loads fully. As the program uses the internet to verify it is a registered product. Then it
• SOUND FORGE

  4 answers, most recent on 5/8/2021

  [Solved] Nie otrzymałam kodu aktywacyjnego od Magix
  23.04.2021r. zakupiłam przez internet program Soun Forge 15 wraz z płytką CD jako kopią programu. Niestety Magix do tej pory nie wysłało mi na maila numeru aktywacyjnego. Przysłali w kopercie płytkę CD i fakturę. Mimo wysłania kilku maili brak
• SOUND FORGE

  25 answers, most recent on 4/25/2021

  RE: [Solved] Quote: "An error occurred while creating the media file"
  My issue has been SOLVED. Here's a SUMMARY. First off, my thanks to Magix staff member for the solutions he provided. This is what he wrote: INTRO This issue is a rare one, but it did happen occasionally, as it was an issue caused by a leftover bit
• ACID

  2 answers, most recent on 4/16/2021

  RE: [Solved] Licence Ownership Duration
  @Tonyynotlevy If you have a license of ACID Pro 10 you can use it as long as there are computers that can run it and as long as the software is supported. That is the disadvantage with online activations. When the activation isn't possible anymore
• Movie Studio

  6 answers, most recent on 3/26/2021

  [Solved] Project media turns a salmon color and all thumbnails disappear
  Hi!   I encountered an error where the Projects Media Tab disappeared, then when it re-appeared all of the video thumbnail images were gone and in its place were grey boxes instead. Also, a pink/salmon colored background appeared behind all the
• SOUND FORGE

  2 answers, most recent on 3/15/2021

  RE: [Solved] Invalid computer ID
  @renjie-zhao Welcome to the Magix user to user forums. First, are you aware the SF for MAC will NOT run under any version of OSX from Catalina onwards? This post explains the reason. Second, the Computer ID is normally created automatically by the
• SOUND FORGE

  6 answers, most recent on 2/12/2021

  [Solved] Sound Forge Pro 11.0 Build 299 Requires Elevated Priviledges
  Currently on Windows 7 Pro SP1 64-Bit reinstalled 1/9/2021 due to hard drive crash. No updates from Microsoft because they deleted all of them on about 1/7/2021. Reinstalled this program 1/10/2021. I have used the program as of 2/8/2021 without any
• SOUND FORGE

  7 answers, most recent on 2/7/2021

  [Solved] Not able to install
  I am not able to install SOUND FORGE Audio Studio 14. Windows 10 home powerful machine (I7, 16 GM RAM). The file from 'my account' is soundforgeaudiostudio14_dlm.exe. Then it asks me permission to install. When I say yes, it says Installing box and
• SOUND FORGE

  5 answers, most recent on 2/4/2021

  [Solved] Sound Forge Audio Studio 15
  I downloaded this song from the internet. It plays normally. But Sound Forge Audio Studio 15 cuts a few seconds from the end of the song. In older versions of Sound Forge, the problem does not happen. If anyone can help, I appreciate