• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: [Solved] Is there a way to increase the cache?
  Hi Gid, I have done an entirely fresh install. I cleared the cache and emptied the temp folder. Apparently the recommendation is to remove previous versions first. So I need not have installed the 24 version on the new PC first. I also turned off
• Music Maker

  2 answers, most recent on 7/26/2024

  [Solved] Inputting activation code not upgrading past trial version
  I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and
• Music Maker

  4 answers, most recent on 11/7/2024

  RE: [Solved] Missing loops from one soundpool
  @Richard-Laporte They count 2 loops times 7 which equals 14. Plus five additional unpitched loops. https://producerplanet.com/us/article/5-am-1538/ So each pitch is counted as an individual loop.
• SOUND FORGE

  One answer, on 5/16/2024

  [Solved] Sound Forge presents noise-click during editing and rendering.
  Sound Forge Pro 17 is experiencing click noises on the timeline during recording, editing, and rendering. I have confirmed that it is not a hardware issue, as the same problem was observed on two different machines. On these same two machines,
• Samplitude

  7 answers, most recent on 11/18/2024

  [Solved] Samplitude just stopped freezing volume automation and effects plugins
  Hello, I am using Samplitude Music Studio version 2021 on Windows and have also downloaded a trial of X8 Pro Suite. Usually when I freeze MIDI to Audio I do some additional EQ and volume automation on the audio track and then re-freeze.  When I do
• Movie Studio

  7 answers, most recent on 11/25/2024

  [Solved] Text outside of the frame
  I'm using Movie Studio 2025 Platinum and every time I create a mp4 file the "Text Scrolling" is outside the parameters of the video or the frame. While I'm making it, it's within the frame and the video image, but not after it's exported. Does
• ACID

  3 answers, most recent on 8/27/2024

  RE: [Solved] Acid Pro 11 won't open AutoTune 11
  @paulyuk6 I suggest you try a plugin chainer like DDMF Metaplugin, Plogue Bidule or Waves Studio Rack to load plugins that don't work with Acid Pro 11. I installed Waves Studio Rack (they now call it Studioverse) loaded it up in Acid Pro 11 and I
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
• ACID

  4 answers, most recent on 3/6/2024

  [Solved] Rendering
  Trying to render a song I created on ACID Pro 11 but keep getting the following error: Plug-in: 'AM-Munition_VST' failed to load.  Please make sure the plug-in is properly installed.Plug-in: 'eFX_Reverb_VST' failed to load.  Please make sure the
• SOUND FORGE

  4 answers, most recent on 8/12/2025

  [Solved] Glitches
  I used Sound Forge 12 (Sony) for years on an I7 with 24GB of RAM, and it worked flawlessly. Since Windows 10 is being kicked to the curb by Microsoft, and my PC was not capable of running Windows 11, I bit the bullet and bought a Geekom mini PC with
• Music Maker

  5 answers, most recent on 6/25/2024

  RE: [Solved] Magix 2025 Upgrade Issues
  @Zachary-Cannon-Bryant Did you download and install the new version or did you only enter the serial number in Music Maker 2024? I'm pretty sure the new version is a separate software.
• Movie Studio

  27 answers, most recent on 8/1/2024

  RE: [Solved] No Longer Able to Render Project
  I think I have solved the problem. The video is rendering so I will know in an hour or so for sure. I didn't think it was the files or the frame rate, etc. The problem was much simpler that that....it was my CPU usuage. I noticed the CPU usuage at
• Music Maker

  4 answers, most recent on 1/8/2025

  RE: [Solved] recording over wave track
  @patricia-cloutier Hi Check the yellow range bar above the timeline is full length of the project, yellow arrow in image below, and turn off the Loop control to stop looping at the end of the range - red arrow in image below. HTH John EBForum
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
  @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
• Off topic

  One answer, on 4/18/2024

  [Solved] Deleting an account
  I want to delete an account that is linked with email address removed by Moderator
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Photostory

  9 answers, most recent on 7/28/2024

  [Solved] Added text settings
  I'm running Magix Photostory Deluxe 2023 on Windows 11 on my HP laptop and I'm currently creating a DVD of my recent holiday. I'm now up to adding text to a number of the photos but I just can't work out how to keep the settings as I want them ...
• Samplitude

  5 answers, most recent on 6/11/2024

  [Solved] Auto monitor selected track
  Hello. Samplitude Pro X7 here. I have been trying to find out how to automatically enable monitoring of a track as soon as I select it, but I couldn't find how. I have read the most logical sections in the manual where such feature could be
• Samplitude

  3 answers, most recent on 5/16/2024

  [Solved] ProX 8 - unable to hear live mic track.
  I use a Presonus Firestudio Mobile interface, which has worked well for several years now, on an updated Windows 10 Pro machine.The Processor is an i5 with 16Gb of RAM.Pro X8 is the Samplitude s/w and I think the version number is 19.1.3.23431 (DP3)
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper
  @Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want
• Movie Studio

  6 answers, most recent on 12/9/2025

  [Solved] Nvidia RTX 5080 Graphics Card | But MEP 2026 suddenly stopped using it
  I have MEP 2026.Via settings, it's already set to import/process/and export using this Graphics-Card.But when exporting a video (as Mp4) I get the following message on the top-bar:"Mixdown (Please update your graphics-card)"And it's taking literally
• Photostory

  One answer, on 12/6/2025

  [Solved] PS2026 Fresh Install - Hangs on Initialising slideshow
  I have installed Photostory 2026 several times now (using revo uinstaller) and when the application starts, it just hangs on the initializing slideshow. I have left for an hour or so without success. Any ideas on how I can get it past this step and
• Sequoia

  3 answers, most recent on 2/14/2024

  RE: [Solved] Trial already expired
  This often happens when the TRIAL license is suppressed by certain right settings. There is a simple solution for this, which Support will be happy to send you by email. Please contact them via proservice@magix.net With kind regards Your MAGIX Pro
• Movie Studio

  11 answers, most recent on 5/2/2026

  [Solved] MEP 2016 Plus - Trying To Copy Media Onto New Project
  Hello to all my old friends! Hope all is well ... I'm going on 78, and still using MEP 2016 Plus (for now). Fer the life of me still haven't been able to successfully copy media from one project into a NEW fresh project. Currently have a glitch that