• Off topic

  4 answers, most recent on 6/12/2023

  RE: canceling my subscription
  @omer-vashdi Hi Login in to your account at magix.com, using the the same email address and password you created/registered the software when you took out the subscription. Under My Contracts you should find instructions on how to cancel your
• Movie Studio

  6 answers, most recent on 12/17/2024

  RE: Computer ID#
  @Daniel-Kosmatka Hi Is this a new installation and which program - full name and version - are you trying to login into? Can you post a screenshot of the error message you are getting. As @CubeAce has commented, the Computer ID is for older versions
• Other products

  5 answers, most recent on 7/10/2023

  RE: Misplaced Software from puchase
  @Jack-Schell Hello welcome As @browj2 stated login here and click on my products. Stephen Forum Moderator
• Music Maker

  12 answers, most recent on 9/1/2024

  RE: Musicmaker 2025 Premium is not working for me.
  @ShekFor MM2024 and earlier versions, you did need to log in. For MM2025, you don't need to do a login, but you must enter a serial number (one time only for a new installation). You have 2 screenshots that show the full Music Maker program window.
• Off topic

  One answer, on 8/6/2023

  MAGIX PC CHECK & TUNING
  There's a problem with your web interface for this product I purchased. I purchased it today and cannot find where to download the update 2023. The login registration is for the 2020 version and the entry for the serial no. has more spaces than the
• ACID

  3 answers, most recent on 7/2/2023

  Celemony Melodyne5
  Installing Acid Pro 11. when it gets to this program it says " A version of Melodyne is already installed on this computer. Since it cannot be clearly determined in the course of the new installation whether the new version matches your Melodyne
• SOUND FORGE

  4 answers, most recent on 5/13/2022

  RE: [Solved] New Computer
  @Harley-Cook Are you talking about Sound Forge Audio Cleaning Lab 3? You just need to enter your old e-mail. Then it will work. If you want to change the e-mail in your user account or disable the installation on your old computer just visit
• Off topic

  3 answers, most recent on 3/14/2023

  [Solved] Issue logging into account
  Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits
• ACID

  3 answers, most recent on 3/3/2022

  [Solved] serial number will not work
  I purchased Acid pro suite 7 a few years back but never had time to learn it, I have my serial number, but after I type it in it says it needs to restart but only comes back up to the same screen about my free trial being over. I know their have
• Music Maker

  One answer, on 2/18/2022

  RE: [Solved] Redeem Credits missing
  Fixed issue just a simple logout and login reset the store and the credits are back
• Movie Studio

  5 answers, most recent on 3/10/2024

  RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.
  @Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até
• Other products

  2 answers, most recent on 1/17/2022

  RE: [Solved] Fastcut keep asking for registration and won't start
  @Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered
• Other products

  2 answers, most recent on 1/17/2022

  [Solved] Fastcut keep asking for registration and won't start
  When I try to start the program I get this and I can not do anything about it. It just keep saying the same. When I try to register it just say "product already registered for this email" I dont have product on any machine right now. I just tried to
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Music Maker

  2 answers, most recent on 11/21/2021

  RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
  @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
• Video Easy

  2 answers, most recent on 8/10/2021

  RE: [Solved] Resolved
  @rintje-t Hi You can change your email address in your account at magix.com, login with the email address and password you used to register the product then click Settings - you will see where to change the email address. HTH John EBForum Moderator
• Off topic

  2 answers, most recent on 7/3/2021

  [Solved] Serial Code, Not Working Anymore, Can't login.
  I can't use my license anymore, because I reinstalled windows 10. I try to login, but the option isn't there when I have to register it.
• Samplitude

  13 answers, most recent on 10/11/2023

  [Solved] Authorization and Registration
  Why am I having to authorize and register my software every time I login?
• Other products

  3 answers, most recent on 6/1/2021

  RE: [Solved] No download available for Filtox
  @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
• Music Maker

  12 answers, most recent on 5/20/2021

  RE: [Solved] Changing non-commercial to commercial use
  @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
• Video Pro X

  2 answers, most recent on 10/2/2020

  RE: [Solved] Error code: -24, Humble Bundle
  Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
• Music Maker

  One answer, on 9/15/2020

  RE: [Solved] Paid Soundpools Doesn't recovered
  You can login with your user account on producerplanet.com and download the pools manually from there. Normally you can redownload any pool if you login with your user account in Music Maker. Did you try that already?
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: [Solved] New Problems. No Idea why.
  @CubeAce Did I not say it (your profile) could return after a reboot? You're description of changes was coherent with you having been setup with a temporary profile. That aside, being setup with a temporary profile (there is usually a message during