• ACID

  4 answers, most recent on 5/30/2023

  RE: Acid pro 10 x64bit
  I removed the 1 registration on file, but the program download you have there as my download - once installed, upon first run attempt and after, will not register/ activate online - "Need internet connection" - obviously I have internet (writing
• Sequoia

  2 answers, most recent on 5/17/2023

  RE: Crossfade with overlay
  @Uilson-Lopes These are user to user forums, so your suggestion is not likely to be seen by the developers unless you send it to infoservice@magix.net and request they pass it on to the development team. Also, are you aware there is a dedicated
• Samplitude

  5 answers, most recent on 5/10/2023

  RE: Prox7Suite- New folder creation issue in vst Browser
  @RoRo13 There really was no need to post this question three times! So I have hidden your other posts. Are you aware there is a dedicated forum for Samplitude Pro here? I would strongly recommend you to register at and repost your question there
• Music Maker

  2 answers, most recent on 3/25/2023

  RE: Purchased MM 2023 Premium can't find sound forge serial
  @sixfootgeek If you are talking about Sound Forge 12.6 you can download it from the Music Maker in-app-store. Since Music Maker is already listed under your products you already have registered it. Now you only need to login after the program
• Movie Studio

  8 answers, most recent on 8/22/2024

  RE: Upgrading to Magix 2025
  @robert-g You can change your email address in your account. Go here, log in using your old email address (hopefully you can remember your account password!) go to User Data and update your email address. This will "transfer" all your account
• Music Maker

  3 answers, most recent on 1/25/2023

  RE: MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose
  Thank you Johnebaker and browj2! I had forgot to use login in the software and after that I found where to purchase items for my given credits and download them.
• Off topic

  3 answers, most recent on 3/14/2023

  [Solved] Issue logging into account
  Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits
• Other products

  2 answers, most recent on 1/6/2023

  RE: What is Mag store adress where I can downl. the pdod. I boutht again!
  @Kauko-Halonen Welcome to the Magix user to user forums. Go to ProducerPlanet, log in and you should see all your video and music purchases listed there. JeffForum Moderator   Tervetuloa Magix-käyttäjäksi käyttäjien foorumeille. Mene
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Closed] Problem in login to MAGIX personal area on web site
  Hi, I got a link from infoservice and was able to change password.Now my current (the old one) login key and password are working. I do not need my temporary key anymore and I can remove it.Thank you for your helpSakari
• Video Easy

  One answer, on 3/17/2023

  Login trouble
  I have registered my MagiX Video Saver long time ago., Serial number is P2- removed by Moderator But I had another e-mail adress at that time. So I can not log in to the program on my new computer. The product is recognized but not my e-mail adress  
• ACID

  3 answers, most recent on 3/3/2022

  [Solved] serial number will not work
  I purchased Acid pro suite 7 a few years back but never had time to learn it, I have my serial number, but after I type it in it says it needs to restart but only comes back up to the same screen about my free trial being over. I know their have
• Music Maker

  One answer, on 2/18/2022

  RE: [Solved] Redeem Credits missing
  Fixed issue just a simple logout and login reset the store and the credits are back
• Movie Studio

  5 answers, most recent on 3/10/2024

  RE: [Solved] Necessito reinstalar o meu Edit Move Premium 22.
  @Walter-Amaral Hi Browse to www.magix.com and log in to your account using the 'Account login' icon top right of the home page.Select My Products - there you will find a download link for Movie Edit Pro 2022 and your serial number. Navegue até
• Other products

  2 answers, most recent on 1/17/2022

  RE: [Solved] Fastcut keep asking for registration and won't start
  @Bartek-Nizynski Hi Try the following: Browse to magix.com Click the Account login icon top right of the home page and login with the email address and password used to register the program. Select My Products - there you will find your reistered
• Other products

  2 answers, most recent on 1/17/2022

  [Solved] Fastcut keep asking for registration and won't start
  When I try to start the program I get this and I can not do anything about it. It just keep saying the same. When I try to register it just say "product already registered for this email" I dont have product on any machine right now. I just tried to
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Music Maker

  2 answers, most recent on 11/21/2021

  RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
  @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
• Video Easy

  2 answers, most recent on 8/10/2021

  RE: [Solved] Resolved
  @rintje-t Hi You can change your email address in your account at magix.com, login with the email address and password you used to register the product then click Settings - you will see where to change the email address. HTH John EBForum Moderator
• Off topic

  2 answers, most recent on 7/3/2021

  [Solved] Serial Code, Not Working Anymore, Can't login.
  I can't use my license anymore, because I reinstalled windows 10. I try to login, but the option isn't there when I have to register it.
• Samplitude

  13 answers, most recent on 10/11/2023

  [Solved] Authorization and Registration
  Why am I having to authorize and register my software every time I login?
• Other products

  3 answers, most recent on 6/1/2021

  RE: [Solved] No download available for Filtox
  @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
• Music Maker

  12 answers, most recent on 5/20/2021

  RE: [Solved] Changing non-commercial to commercial use
  @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
• Video Pro X

  2 answers, most recent on 10/2/2020

  RE: [Solved] Error code: -24, Humble Bundle
  Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial