Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@spuddy13 Hi Brian, I think the pc shop has put an intel card in it for now and he said that if it is a problem, he will change it to Nvidia card for you. See: Movie studio 2023 suite - support for intel arc a770 See also: Intel® Arc™ A770

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is

Photostory

One answer, on 9/11/2025

RE: Photo files

@Robertr238 Hi HEIC is not a supported format. The images need to be convverted to a supported format eg JPG. The iPhone should have an app already installed or available from the Apple store for the conversion and possible colour

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

Yes this thread has gone somewhat OT. But until the OP provides full MediaInfo as requested solving his problem is guesswork. @Gary-Beckwith Do you have MPC-HC or MPC-BE players on your pc? The Media Info tab from either provides the same info as

SOUND FORGE

13 answers, most recent on 8/8/2025

RE: Can't register SF-7b even with the key

Thanks for the continued help. The program installs just fine, and it's under a Sony folder in C: Everything normal there. The program opens normally and functions, except that I keep getting the "26 days left" message. It started with 30 days, and

Movie Studio

No answers, created on 7/22/2025

logiciel videodeluxe 2026 plus planté

le logiciel videodeluxe 2026 plus acheté il y a quelques jours est planté ! mon projet en cours a disparu et si je trouve les bake up ne peuvent être ouverts. j'ai arrêté le PC mais la situation reste identique au redémarrage et je ne peux ouvrir un

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

@Gid That's right. I myself have Video Deluxe 2024 Plus and Video Deluxe 2025 Premium on the same PC. But if I were to install Video Deluxe 2026 Plus or Premium, then either Video Deluxe 2024 plus or Video Deluxe 2025 premium would be overwritten.

Video Pro X

45 answers, most recent on 6/6/2026

DVDs cut don't play

Video Pro X16 20.0.1.270 Dell Inc. OptiPlex 3070Bios Version 1.25.0Date 12/13/2023Motherboard Manufacturer Dell Inc.Model 07WP95Version A01Operating SystemEdition Microsoft Windows 11 Pro (64-bit)Version (Build) 23H2 (10.0.22635) I cut DVDs to disc

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -

Movie Edit Now

5 answers, most recent on 3/28/2026

RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt

@sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still

Other products

One answer, on 5/27/2025

[Closed] VEGAS Pro17 Suite can't sign in

I get an error code -24. The PC I authorized a long time ago is now damaged, so I want to reinstall it. I purchased it through SourceNext in Japan. I think I registered the product, but only the trial version is showing up in my account. I want to

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce residual AMD left overs, you can see them in the list in the processes tab. I asked the tech at that PC build store if those might be left over drivers or whatever from the old GPU & if they might interfere with the functioning of the

Photostory

9 answers, most recent on 2/3/2026

Magix Travel Maps - OpenStreetMap issue

Is anyone else having an issue with OpenStreetMap in Magix Travel Maps? I have 4 PCs all running the latest version of Travel Maps. Two are running Windows 10 and Two are running Windows 11. All are fully up to date with Windows updates. All are up

Movie Studio

2 answers, most recent on 3/24/2026

AI Speech to Text Not Working - Program Crashes

I am using Magix Video Deluxe 2026 and - though I have used it successfully before - I can no longer get AI Speech to Text to work. It doesn't recognize that I am logged in. I have clicked "Login" and completed the process. I have logged out of the

SOUND FORGE

2 answers, most recent on 5/5/2026

RE: Error code -14

Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

Is there somewhere i can control how magix uses resources? I look at the import/export, should I uncheck any of these? At this point, I just want to be able to export a video. I was able the very first time, then tens of freezes/locks and a dead Da

Off topic

One answer, on 4/5/2025

[Closed] Getting error code -24 when i try to render video in vegas pro 20?

I am getting error code -24 when i try to render video in vegas pro 20? I have already registered my vegas, but i did change my PC and email while and i did make the changed in Magix profile, but i still get this error ?

SOUND FORGE

6 answers, most recent on 4/25/2024

RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11

@JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work

Rescue Your Videotapes!

One answer, on 1/22/2025

Serial number registered to another email

Hi, I bought a copy of Rescue your video tapes (PC) and when I have entered the serial number it says that it is registered to another address. The box was sealed. Any help would be much appreciated. Thank you

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce Thanks, I'll run the suggested programs from this thread. I've got a ton of USB ports, most of them Yellow and Blue, I never learned the colouring difference until now, thnx. None of my PC drives are USB, both are internal, C drive is 2TB

Movie Studio

61 answers, most recent on 7/25/2024

RE: My MAGIX software will not cut a DVD to Disc

@CubeAce Hi Al . . . . it is still a hodge-podge; you can't put a desktop DVD drive in a laptop but that one can go in either. . . . There are PC's with slimline drives fitted eg the Dell Optiplex small forms, HP Z1 and Z2 G9's. @rickduley Hi

SOUND FORGE

4 answers, most recent on 10/21/2025

RE: Toolbar icons size

SFP-18, i have I have Properties> Compatibility> Program DPI: "Use this setting to fix scaling problems for this program instead of the one in Settings" enabled in the SFP-18 shortcut, and "Use the DPI that's set for my display.. when I

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

ok thers a whole lot going on here. deleting registries is never a good thing. sounds like your just jumping down a huge empty rabbit whole with all this research of likely problems or causes? All that you mentioned doing, its more like, just reset

SOUND FORGE

One answer, on 4/20/2026

SFP 18 b21: Waves plug-ins have started crashing SFP

I have a request in to Waves about this, also a query on the BorisFX forum, but I thought I'd check here as well to see if anyone has any ideas on this issue. I've been using SFP 18 b21 since Oct 2025. I use Waves v16 plug-ins with the program.