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  • Movie Studio
    3 answers, most recent on 5/28/2026
    RE: Seems to be a codec problem
    @james-o7579 First, exactly which Magix program, version and edition do you own? And have you registered and activated it? And, if you have, did you also download and install all the additional content that is available for your version? The reason
  • Movie Studio
    13 answers, most recent on 5/15/2026
    RE: MMS 2025: New AI Effects
    @johnebaker Hi John EB, Thanks for testing this. I noticed last night that I had not pressed on the Comment button for my last comment. Here are the error messages that I have had: My last test didn't work giving me the above error. I then
  • Rescue Your Videotapes!
    4 answers, most recent on 9/23/2025
    RE: Video easy Video Saver 8
    @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator Mine does'nt show up
  • Video Pro X
    45 answers, most recent on 6/6/2026
    RE: DVDs cut don't play
    @rickduley Hi Rick, Can you also show us a picture of the Disc Burning screen? Have you tried using the Image Recorder option, which will produce an .iso file which can then be burned to disc using any standard disc burning software (I use Ashampoo
  • Movie Studio
    29 answers, most recent on 5/21/2026
    RE: Fonts not displaying; can't use certain style fonts
    @MovieEditorr Hi . . . . When I click Check mark the font changes to Arial... . . . Did you try setting the font and size before changing the default text ? This font works fine in VPX 17, I cannot test with 16 it is not installed on my laptop. I
  • Movie Studio
    14 answers, most recent on 3/2/2025
    RE: Problems converting MXV to MP4
    @RayBin Please show us a screenshot of the timeline without the export screen overlaying it. One other thought: have you registered and activated your purchase, using the supplied serial key? JeffForum Moderator  
  • Video Pro X
    27 answers, most recent on 3/28/2025
    RE: .mov file is disappearing over time
    @Joshua-Burner I loop played your file - Cartoon Fire Transitions 07.mov on VPX14 & MMS 2035 without any issues,. Can you show your timeline so we can work out how you're applying it? &/or suggest a way of replicating your problem? PS. for
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @browj2 @Gid @CubeAce Ray, while the video might put you off, the market it is for then, would not be for you. You are focusing on one thing and not seeing the entire video. While I agree, with you and Gid, it isn't perfect, but it is something.
  • SOUND FORGE
    6 answers, most recent on 5/10/2024
    RE: [Solved] New Installation Fails To Begin Sound Forge Pro 17
    @TRN Hi . . . . Installation was successful. However, the registration is still being blocked for a non internet connectivity issue. . . . . I agree with @SP. comment, there is something on the workstation which is blocking the software from
  • Movie Studio
    89 answers, most recent on 5/5/2025
    RE: Upon importing my photos, they turn to black and white or all black
    @Can-Dive @johnebaker @CubeAce Hi, VP21 & VP22 take a moment to load the iPhone heif. These are my VP21 settings. Both VP21 & 22 show this plug being used, this isn't an addition I've installed so you should have this (I think), if you
  • Movie Studio
    46 answers, most recent on 1/28/2026
    RE: BEWARE Latest Nvidia GTX 591.44 Drivers
    Thanks @vdl-user-v19, the times I've looked at Magix support and found nothing about it. Is this a new link? An interesting thought, I still receive 5 or 6 emails a week from Magix offering me products that I either don't want or don't need. For
  • Music Maker
    3 answers, most recent on 8/2/2023
    [Solved] Unable to add soundpool that was bought from Producerplanet
    Hello, So I bought a soundpool from the producer planet website I bought the Studio Box Mark II: Nature It doesn't show up on the Magix Music Maker software and I have tried several times to import it by adding a soundpool through the small cog in
  • ACID
    2 answers, most recent on 12/29/2023
    [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
    I am almost at my wits end. I have a full latest version fo Acid Pro 11 and need to sync my external drum machines or synths to a track I arleady recorded. Sometimes this works but usually it's a nightmare. Today I spent over two hours on two
  • Video Pro X
    2 answers, most recent on 4/21/2025
    Rendered transitions leave audio static. Why?
    VP X16. My rendered videos have audio static artifacts when transitions occur. What is going on and how do I fix it? The noise is not present on the timeline. I have rendered the segment 10 different times with different settings, but it keeps
  • Photostory
    10 answers, most recent on 7/26/2023
    [Solved] Magix Travel Maps requieres API Key for OpenStreet Maps
    I just installed Photostory deluxe 2023 on my Win10. When starting travel maps and choosing Open Street maps the program shows "API key requiered". Where do I get the key and how it has to be installed?
  • Video Pro X
    13 answers, most recent on 9/22/2024
    RE: Bug in Video Pro X 16
    I forgot to say that this Program Settings does show the second Monitor even in Extend View in Windows.
  • Movie Studio
    7 answers, most recent on 6/5/2025
    RE: Worked fine …until app wouldn’t open
    I must have run the RM before I reinstalled because when I reran it the Notifier errors were gone. I uninstalled the Magix update notifier using Revo then ran RM again. No errors showed and Magix Movie Studio would not open.
  • Music Maker
    4 answers, most recent on 9/1/2024
    Producer Planet Sound Pools not showing up
    Hello everyone. I purchased some sound pools from producer planet, but they are not showing up in my sound pool that Magix Music maker 2024/25 is listing as my sound pools. How do I get them into the Music maker sound pool. Any tips?
  • Photostory
    16 answers, most recent on 10/15/2025
    RE: I've been using photostory for some time but now have hit bugs.
    @Carl-Brik I don't think there is such a bug as you suggest or this forum would have many posts with the same complaint! Your statement that use of effects goes more and more slowly would suggest that your computer is struggling to keep up with the
  • Photostory
    2 answers, most recent on 10/19/2025
    RE: free music to download
    I only use Magix a couple of times a year, after my holidays. The current show won't playback in full screen. Any ideas what I can do? Also, when I drag a file into the timeline, the timeline doesnt stay at the same point, but jumps, so I have to
  • Movie Studio
    46 answers, most recent on 4/10/2025
    RE: Stereo not supported - burning disc
    @BrenyC Could give us the MediaInfo report of your source file. That will show the exact details of the video and audio. Magix has a tute describing MediaInfo's install and use here.
  • SOUND FORGE
    3 answers, most recent on 10/24/2025
    SF Pro 14 is erroneously looking for ARA Waves plug-ins
    I use SF Pro 14 with Waves VST (v15) plug-ins. For some reason, SFP14 is now showing Waves ARA plug-ins under FX Favorites>Waves. Of course, since I have VST the plug-ins, selecting the ARA entries results in an error. I can't seem to fix this. I
  • ACID
    2 answers, most recent on 9/6/2024
    [Solved] Post virus help for using Acid Pro 7
    Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    Thank you for the response. I purchased the Xtreme Step Bundle (Vol 1 & 2). Berlin Bro does not show up. In Dub Step Vol 2 has then mfollowing: Pads Full Jack Keys Piano String Synth Berlin Bro Synth Scream FX Atomic FX Xreme Bundle has none of
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