• Video Pro X

  One answer, on 5/23/2022

  [Closed] Reactivate Vegas Pro 19
  I purchased Vegas Pro 19 on 05/17/2022 order Removed by Moderator, I downloaded the software, installed and activated Vegas Pro 19. I was able to activate, open and use Vegas pro for a few days. A week later my computer crashed, no fault of Vegas
• Other products

  30 answers, most recent on 1/16/2026

  RE: Topo maps broken in latest TRAVEL MAPS update
  browj2, I know its a standalone app, and it fails in standalone mode as well. I have two different versions of travel maps on two separate laptops: versions 1.0.1.385 and 1.2.1.462. In the settings both are checked "use Beta patches". The reason I
• Web Designer

  2 answers, most recent on 5/5/2022

  RE: Is Xara breaking down? FTP error: timeout
  I apologize. It was entirely my fault: I had somehow transposed the numbers in my FTP address. All good now. Thank you for your reply! (I am however, still having the same issue as per my previous post, re: the v.19 update - if you have any clues
• SOUND FORGE

  2 answers, most recent on 5/6/2022

  All Sound Pro versions crash
  Problem Description   Application Name:    SOUND FORGE Pro   Application Version: Version 16.0 (Build 79) 64-bit   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\Program Files\SOUND FORGE\SOUND FORGE Pro
• Movie Studio

  9 answers, most recent on 5/2/2022

  RE: Bug effecting last update to MEP MMS and VPX
  @johnebaker Hi John. We have seen so many posts in the past where Pro Res files with a 444 profile were not working that it didn't even occur to me to try 444. Could you do a snapshot of the export settings please for me to try out? Yes you do have
• Movie Studio

  8 answers, most recent on 4/30/2022

  RE: Sudden Track Volume Changes, Audio Sync Issues and Download Dialog
  @sunago My fault. Sorry. I had wrongly assumed that if you had 5.1 surround files in the project that you would be using the 5.1 surround mixer option. If you didn't then it is not relevant, so sorry for any confusion. Ray.
• Movie Studio

  9 answers, most recent on 5/2/2022

  Bug effecting last update to MEP MMS and VPX
  So it is already happening. No more selection for Movie Edit Pro, Just Movie Studio. OK. I found a bug in the timeline editor. It is easy to check for. I was looking for possible explanations to this post where pro res files were not showing
• Movie Studio

  29 answers, most recent on 4/21/2022

  RE: Laggar
  @Brge-Andersson Hi/Hej We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are
• Video Pro X

  5 answers, most recent on 4/17/2022

  RE: Hangs all the time
  Microsoft Windows 10 Pro, ver 10.0.19042.HPz240 Towe Workstation, x64, Intel Core i7-7700K@4.20GHz. 32GB RAMNVIDA Quadro p1000Import jpg and Magix Travel maps mp4Movie Edit Pro Premium\2022\videodeluxe.exe"Was there any error dialog that popped up
• Video Pro X

  5 answers, most recent on 4/17/2022

  RE: Hangs all the time
  @Frank-Rambris Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card/chipset make/model in full.  I would suggest you put this information in your
• SOUND FORGE

  5 answers, most recent on 4/15/2022

  RE: SF Audio Studio 15 wants to install new version of product updater
  My SF Pro 15 is becoming increasingly flaky. It crashes pretty well every session, which getting to be unusable. How can I reinstall the software, or is this a known fault? Windows 10 intel i5, 5GB ram
• Movie Studio

  7 answers, most recent on 4/5/2022

  RE: No Image in editing window
  @johnebaker My fault. 😬 I sent you MediaInfo for the wrong file. The actual file that did not load was this   GeneralID                                       : 1286 (0x506)Complete name                            : L:\Movie Archive\The
• Music Maker

  3 answers, most recent on 3/29/2022

  RE: MM2021 reverts to Free Version mid-project.
  @Eleyan Hi . . . .  I can be working on a song, logged in, then suddenly everything freezes and magix closes down, only to open the free version. . . . . This clarifies the initial post - something, either on the timeline, or being selected is
• Photostory

  One answer, on 3/28/2022

  RE: Program locks up
  @Terry-Stevens Hi We need more information: Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile
• Movie Studio

  One answer, on 3/25/2022

  RE: Platinum 2022
  @Peter-Wilson Hi Peter. Trial versions often leave a small cookie or similar behind even when the program is uninstalled so no other trial can be run for a set period which can be for a year or more. They can be difficult to track down and
• Web Designer

  22 answers, most recent on 3/24/2022

  RE: RTFfilter.dll - Bad Image
  Latest version 19 of web designer. New install of Windows 11, no upgrade. After the error, the app will run, however it cannot export, ftp upload, or allow viewing of the web pages and reports an "unable to find the filter to import the file with" I
• Movie Studio

  26 answers, most recent on 3/21/2022

  RE: HELP PLEASE!
  @octavc I don't know of any virus that could do that to stored videos but I would check your storage drive for read write faults as it could be signs of a failing drive. If it is an external drive check the connecting lead and wiggle the connectors
• Movie Studio

  26 answers, most recent on 3/21/2022

  RE: HELP PLEASE!
  @octavc I don't know of any virus that could do that to stored videos but I would check your storage drive for read write faults as it could be signs of a failing drive. If it is an external drive check the connecting lead and wiggle the connectors
• Other products

  One answer, on 3/16/2022

  [Closed] Vegas 19
  You guys need to fix your Windows 11 compatibility issues. Unbelievable after all these years of Vegas being developed that this sort of stuff is allowed to manifest: DescriptionFaulting Application Path:    D:\Vegas\vegas190.exe Problem
• Movie Studio

  179 answers, most recent on 4/16/2022

  RE: Video Pro X12
  I just got it and, honestly, already uninstalled it after like 45 minutes. It's pretty terrible, TBH. On my AMD machines I cannot use Decode Acceleration with the AMD [i]GPUs as there are tons of green frames (looks terrible, and is absolutely
• SOUND FORGE

  14 answers, most recent on 7/15/2023

  Sound Forge 15 - Program stops after x time
  Problem Description   Application Name:    SOUND FORGE Pro   Application Version: Version 15.0 (Build 161) 64-bit   Problem:             Unmanaged Exception (0xc0000005)   Fault Module:        C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll   Fault Address:  
• SOUND FORGE

  2 answers, most recent on 3/7/2022

  RE: Soud Forge Pro 15.0 Não funciona
  Extra Information    File:                C:\Users\usuario\AppData\Local\MAGIX\SOUND FORGE Pro\15.0\dx_grovel_x86.log    File:                C:\Users\usuario\AppData\Local\MAGIX\SOUND FORGE Pro\15.0\vst_grovel.log   Problem Description   
• ACID

  6 answers, most recent on 3/6/2022

  RE: Error on startup. Program doesnt run!
  @Joao-Franco Does it help if you run ACID Music Studio in Windows 8 compatibility mode and as administrator? Uninstall the program completely with Revo Uninstaller which also deletes the leftover registry entries. Then reinstall it and try again. If
• ACID

  No answers, created on 2/26/2022

  Failure to install on Dell Inspirion PC
  I can install nd run Acid Pro 10 Suite on 4 of my PCs and laptops except for one where it fails after VST scanning and blames the user32.dll file as being faulty. I have reinstalled both Win10 and the suite many times without success. Is it the .dll