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  • Music Maker
    8 answers, most recent on 11/11/2022
    MM2023 crash and ask me to login all over again
    I took the advantage of black week to buy it for cheap but it wasn't a good decision the program ask me to login every time the program crash (very often) that means you can not use the full program without internet connection what about if I go to
  • Samplitude
    One answer, on 1/3/2023
    RE: have samplitude pro x2 suite upgrade with independence
    @joseph-dittrich Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for user of Samplitude Pro and Sequoia here. I suspect you will receive more answers if you register at and repost your question there. HTH JeffForum
  • SOUND FORGE
    2 answers, most recent on 10/4/2023
    Can't upgrade from trial version of Sound Forge Audio Studio 10.0
    Hi, I'm trying to help my boss out. In the past, he had previously used Sound Forge 10 trial version, then 11, then 16. He decided to buy the full version of 10 but is getting a message telling him to upgrade to the paid version or enter his serial
  • Movie Studio
    13 answers, most recent on 3/22/2023
    RE: Upgrading from Movie Edit Pro Premium...
    @paul-walker Hi . . . . All the music I purchased in the previous version is GONE. I'd like to get all that back. . . . . Where did you purchase the music from, and were they audio files or music templates for the Soundtrack Maker feature of the
  • Samplitude
    One answer, on 12/14/2022
    RE: Waveform graphic does not appear when recording for 2nd time in VIP
    @Kerry-Johnson Are you aware that there is dedicated forum for users of Samplitude Pro and Sequoia here? I suspect you will receive rather more replies if you register at and repost your question there. HTH JeffForum Moderator
  • Sequoia
    One answer, on 1/23/2023
    RE: Crashes when importing into Soquoia
    @ZONO Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro and Sequoia here? I suggest you register at and repost your question there since there are very few, if any, users of Sequoia who
  • Samplitude
    One answer, on 12/25/2022
    RE: Samplitude Pro X3 Suite upgrade windows 11
    @keleti2-tamas2 Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro here? I think you are more likely to receive helpful replies if you register at and repost your question
  • Music Maker
    5 answers, most recent on 12/27/2023
    Installation of MMM 2024 on Second Computer
    I have MMM 2021 with an approximate total of 43 VST's, plugins and other content. I've installed all update patches to bring mlm2024 current. I have a second PC that I installed the 2024 Free Edition of Music Maker on, so I can login to my Magix
  • Other products
    20 answers, most recent on 2/24/2023
    RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
    I am sorry for the long pause. I needed to get some rest as I have been exhausted. I have been trying to set up my new exchange computer from Dell and working with their tech support. Phinny was the nickname I wanted to use on the site. I think I
  • Xara Designer Pro
    One answer, on 11/25/2021
    [Solved] Publishing a website
    Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
  • Music Maker
    2 answers, most recent on 11/21/2021
    RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
    @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
  • Video Easy
    2 answers, most recent on 8/10/2021
    RE: [Solved] Resolved
    @rintje-t Hi You can change your email address in your account at magix.com, login with the email address and password you used to register the product then click Settings - you will see where to change the email address. HTH John EBForum Moderator
  • Off topic
    2 answers, most recent on 7/3/2021
    [Solved] Serial Code, Not Working Anymore, Can't login.
    I can't use my license anymore, because I reinstalled windows 10. I try to login, but the option isn't there when I have to register it.
  • Samplitude
    13 answers, most recent on 10/11/2023
    [Solved] Authorization and Registration
    Why am I having to authorize and register my software every time I login?
  • Other products
    3 answers, most recent on 6/1/2021
    RE: [Solved] No download available for Filtox
    @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
  • Music Maker
    12 answers, most recent on 5/20/2021
    RE: [Solved] Changing non-commercial to commercial use
    @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
  • Video Pro X
    2 answers, most recent on 10/2/2020
    RE: [Solved] Error code: -24, Humble Bundle
    Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
  • Video Pro X
    3 answers, most recent on 9/25/2020
    [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
    What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
  • Music Maker
    One answer, on 9/15/2020
    RE: [Solved] Paid Soundpools Doesn't recovered
    You can login with your user account on producerplanet.com and download the pools manually from there. Normally you can redownload any pool if you login with your user account in Music Maker. Did you try that already?
  • Movie Studio
    24 answers, most recent on 8/25/2020
    RE: [Solved] New Problems. No Idea why.
    @CubeAce Did I not say it (your profile) could return after a reboot? You're description of changes was coherent with you having been setup with a temporary profile. That aside, being setup with a temporary profile (there is usually a message during
  • Music Maker
    3 answers, most recent on 10/30/2020
    [Solved] Brand New Music Maker Premium Install
    1. Why do I constantly have to login inside Music Maker 2021 Premium? It doesn't seem to store my login information to allow me to forego that when I want to go to the store etc from inside the program. This was the same in 2020 version for me. I
  • Music Maker
    9 answers, most recent on 6/26/2020
    RE: [Solved] How do I timestretch/change tempo of a single track?
    @fabiensg Hi Try logging out of the Store, restart Music Maker and then login back in to the Store. If the extras have not been installed they should be available on the Downloads tab that appears next to the Store tab. Alternatively in the Store
  • Music Maker
    One answer, on 5/16/2020
    RE: [Solved] Subscription not working
    @luke-123 Hi and welcome to the forum. Try signing out of the store, close Music Maker, restart Music Maker after about 1 min, then login to the store again to see if they activate. John EBForum Moderator  
  • Other products
    3 answers, most recent on 4/9/2020
    RE: [Solved] Can't Install Package on Mac
    Thanks for the response, I did eventually manage to contact support. I'll add their response here in case it might help someone else. 1st response was to turn off security and try again: Open the Applications>Utility>Terminal, and then type « 
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