• SOUND FORGE

  2 answers, most recent on 10/4/2023

  Can't upgrade from trial version of Sound Forge Audio Studio 10.0
  Hi, I'm trying to help my boss out. In the past, he had previously used Sound Forge 10 trial version, then 11, then 16. He decided to buy the full version of 10 but is getting a message telling him to upgrade to the paid version or enter his serial
• Movie Studio

  2 answers, most recent on 11/30/2022

  movie studio keeps on asking for the serial registration and login cod
  I would like you to solve this problem for me< i need to edit a few videos for work. I purchased the magix studio 2023 yesterday and have tried to run the program unsuccessfully. Please reply. or send me another version. Thank you.
• Music Maker

  3 answers, most recent on 10/4/2022

  RE: Error message: "ShopManager Cache Db error: DriverNotAvailable"
  Okay. So I've uninstalled it, deleted all of the files, reinstalled it and removed the old files and the error message is gone. But now, I have a new problem; I can't log in to my account through Music Maker AT ALL! Every time I click on any button
• Samplitude

  4 answers, most recent on 12/15/2022

  RE: VST3 WAV Plugins cause Samplitude to crash
  @luigentile Which version of Samplitude and which version of Waves? From other posts you have made I suspect you are running Samplitude Pro. Is that correct? If so a more appropriate forum for you might be the dedicated Samplitude Pro/Sequoia forum
• Movie Studio

  26 answers, most recent on 3/3/2023

  RE: Performance problems and Access Violation in VDL.EXE
  Bisher war die Version Game Ready Driver 497.29. All other 5XX.XX drivers let my fans spin up immediately after the Windows login and the CPU load increased to 30%.  Without running any applications. This is the first new driver where this no longer
• Photostory

  One answer, on 12/2/2022

  Registering Trial Version
  Installed trial version.Was told that I would receive an "activation code" via email. After several hours an email arrived: Thank you for successfully registering for this product:MAGIX Photostory deluxe 2023 Trial ??? I can login but get nowhere. I
• Music Maker

  5 answers, most recent on 12/27/2023

  Installation of MMM 2024 on Second Computer
  I have MMM 2021 with an approximate total of 43 VST's, plugins and other content. I've installed all update patches to bring mlm2024 current. I have a second PC that I installed the 2024 Free Edition of Music Maker on, so I can login to my Magix
• Samplitude

  One answer, on 11/30/2022

  RE: Didnt get the free upgrade to samplitude Pro x 7 when i bought Prox6 ?
  @timothy-osborne Try emailing infoservice@magix.net with details of your order for Pro X6 and ask about the upgrade. Also, are you aware there is a dedicated Samplitude Pro forum here? Perhaps you would be best advised to register at and repost your
• Music Maker

  One answer, on 7/28/2022

  Cant login to magix store - An error has occured
  After fresh installation on updated win 10 pro Can't login Can't activate Only i can login to account by browser. What's goin on ??? All ideas from forum checked with no results - clearing cache, installing some net frameworks etc.
• Xara Designer Pro

  One answer, on 11/25/2021

  [Solved] Publishing a website
  Overnight I discovered I cannot publish my websites - I have been doing so direct from Xara Designer & Cloud - now I get an FTP error: Login denied - hosting is with Plesk for 7-8 years. Any suggestions to resolve this would be good. TIA
• Music Maker

  2 answers, most recent on 11/21/2021

  RE: [Solved] Reinstalei o Music Maker! Não consigo baixar os soundpools
  @Marcelo-Marcontal Olá!  Você precisa fazer o login com sua conta de usuário e, em seguida, deverá ser capaz de baixar novamente todos os seus Soundpools na guia de download.  Você também pode baixar todos os Soundpools que comprou de sua conta de
• Music Maker

  4 answers, most recent on 11/4/2022

  RE: I cant used my purchase
  Go to redeem coupon page. I think that will work. It will ask you to login first. https://www.magix.com/index.php?id=22953&L=38 Also we are not "you" as in Magix. Just users of the software. Also please delete the four other times you posted the
• Music Maker

  7 answers, most recent on 11/16/2023

  RE: How do i get the Subscriptions
  @Tenell-Smith You can get a Loop Unlimited subscription in the in-app-store or from ProducerPlanet.com (just use the same login credentials you used for Music Maker).
• Samplitude

  One answer, on 12/14/2022

  RE: Saving on OneDrive folder does not work
  @Vikis I think this is a question better suited to the dedicated Samplitude Pro forum here since I suspect there are very few users of that specific software who visit and post in this current forum. If not already a member of the Samplitude/Sequoia
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  So if I have a problem like mine and I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected? I have multiple email
• Video Easy

  2 answers, most recent on 8/10/2021

  RE: [Solved] Resolved
  @rintje-t Hi You can change your email address in your account at magix.com, login with the email address and password you used to register the product then click Settings - you will see where to change the email address. HTH John EBForum Moderator
• Off topic

  2 answers, most recent on 7/3/2021

  [Solved] Serial Code, Not Working Anymore, Can't login.
  I can't use my license anymore, because I reinstalled windows 10. I try to login, but the option isn't there when I have to register it.
• Samplitude

  13 answers, most recent on 10/11/2023

  [Solved] Authorization and Registration
  Why am I having to authorize and register my software every time I login?
• Other products

  3 answers, most recent on 6/1/2021

  RE: [Solved] No download available for Filtox
  @Havok Hi and welcome to the forum. Filtox is availalble on Producer Planet here - login with the account used to register the software and it should be available for download. Note this is a user to user forum, not Magix support or sales therefore
• Music Maker

  12 answers, most recent on 5/20/2021

  RE: [Solved] Changing non-commercial to commercial use
  @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
• Video Pro X

  2 answers, most recent on 10/2/2020

  RE: [Solved] Error code: -24, Humble Bundle
  Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
• Music Maker

  One answer, on 9/15/2020

  RE: [Solved] Paid Soundpools Doesn't recovered
  You can login with your user account on producerplanet.com and download the pools manually from there. Normally you can redownload any pool if you login with your user account in Music Maker. Did you try that already?
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: [Solved] New Problems. No Idea why.
  @CubeAce Did I not say it (your profile) could return after a reboot? You're description of changes was coherent with you having been setup with a temporary profile. That aside, being setup with a temporary profile (there is usually a message during