• Movie Studio

  2 answers, most recent on 4/5/2024

  Codec
  just bought the download edition of movie edit. Somehow the online activation for the codec MPEG-4 fails every time tried it. It won't activate online. Where can I get this codec? Please help.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Can-Dive Having normally both programs is why I often upgrade MMS more frequently than VPX as any additional extras are also ported across to VPX and often also across to Vegas. If they aren't I still have them on MMS. Also if there is a annoying
• Other products

  18 answers, most recent on 1/1/2024

  RE: New AI program by WinxVideo on presale with discount.
  @emmrecs Hi Jeff. It seems it does a lot more than I posted. It's a stand-alone rather than a plugin but really I don't mind that for the purposes I have in mind. We have till the end of January to get the discount. Also for those that missed out on
• ACID

  2 answers, most recent on 9/6/2024

  RE: Post virus help for using Acid Pro 7
  @matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
• Music Maker

  One answer, on 7/23/2024

  Problems downloading the Loops Unlimited pack
  Hello to all Magix audio experts! My name is Victor, I'm from Portugal and I bought Music Maker 2025 Premium online, with the Loops Unlimited pack (annual).  I received the coupon to access the pack of loops and samples, but I'm almost at the end of
• Video Pro X

  3 answers, most recent on 3/11/2024

  RE: How to add and edit metadata to an mp4 movie in Video Pro X 15
  @lauriemessage Hi . . . . Someone advised we find out about using metadata . . . . What did they suggest using this for ?.... If piracy is a concern, then items such as Copyright notices, randomly placed barely visible 'Easter eggs' or logos which
• Movie Studio

  7 answers, most recent on 7/15/2023

  How do I auto generate subtitles on Magix Movie Edit Pro?
  I have also heard of an online service, I have two feature documentaries which need subtitles.
• Off topic

  One answer, on 10/15/2023

  Kahteen kertaan maksamamme laskunne
  Invoice: Invoice no. : Confidential data removed by Moderator I accidentally paid your invoice no confidential data removed by Moderator twice: with Visa and online banking. How do you want it done? Will you refund the extra payment or return it on
• SOUND FORGE

  10 answers, most recent on 2/20/2024

  RE: Audio studio 17 serial number not working
  You may want to try deactivating Sound Forge AS 17 on the PC you are having trouble with. Then reactivate. To deactivate SF on a PC online, log into the Magix Service Center> My Products. Choose your product, select "Show More Details" and choose
• Photostory

  One answer, on 12/17/2023

  Have I got the latest update/patch installed
  After testing both the 2023 and 2024 versions and not liking them I reinstalled Photostory 2022. Looking at the version installed which is 21.0.2.120 I have a feeling that when I had it last installed it was a later version than this. I downloaded
• Movie Studio

  2 answers, most recent on 2/19/2024

  Licensing issues
  I have Movie studio 2023 platinum, a full version that reminds me every time i open the program whether i tick the box or not??? however, regardless of what i do, i cant import or export anything due to licensing issues. i cant find a useable answer
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @Iris-Willis Hi, I asked in MS Edge how to convert HEIC files to jpg. The first answer was here. To manually convert HEIC photos to JPG, use the Files app on your iPhone or iPad. Create a new folder, copy and paste the photos from the Photos app
• Movie Studio

  One answer, on 5/29/2024

  Registrierung des MP4-Codec funktioniert nicht
  Hello, I purchased Video Deluxe 2022 from a retailer, installed and registered it (Windows 10 Home, Build 19045; x64-based PC with a 2010 Core i5). Unfortunately, I am unable to use the software properly because I can't download the MP4 codec (error
• Photo & Graphic Designer

  3 answers, most recent on 7/2/2024

  Text Tool Freezes the program for about 5-7 minutes
  So, I've been using Xara Photo and Graphic Designer for about 20 years. Updating as they come along. I never had an issue. I couple of years ago I started having an issue with the program freezing or crashing for about 5-7 minutes on startup as soon
• ACID

  5 answers, most recent on 8/6/2022

  RE: [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  Hi @Phillip-Dav - 5.1 projects need to be rendered to separate files for each channel which are then composited in to a 5.1 video stream. From the online help. "Rendering a surround project creates six mono files (AIFF, WAV) or a single 5.1-channel
• Movie Studio

  2 answers, most recent on 5/31/2023

  RE: Deactivate computer
  @Martin-Petersson Magix products can be deactivated online in your customer account at Magix.com
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, sorry I missed that, please find attached the correct link. https://drive.google.com/file/d/1aZtahr00CZ14SxCg94tJj7jPQR1vf4fL/view?usp=sharing https://drive.google.com/file/d/1pCimH9rceSNvKUY3h9vfmwEc0wuVmPi-/view?usp=sharing Below are the 2 MVP
• Other products

  9 answers, most recent on 3/7/2024

  RE: How do I receive authorization code for domain transfer?
  Hi Jeff, Thanks for your prompt reply. I've inherited our website for a very small community and hence new user of Xara and (don't judge me) am in the process of transferring to Wordpress. Simply because that's what I'm used to and for our purposes,
• Xara Designer Pro

  7 answers, most recent on 4/25/2023

  Cannot access the online catalogue
  Cannot access the online catelogue. 504/jasonfolders.php / 20230319:1936 Will not let me access. Where can you actually email for technical help with this?
• Video Pro X

  27 answers, most recent on 3/28/2025

  RE: .mov file is disappearing over time
  Is the MOV video file video encoded in the PNG format, or has a seperate Alpha channel and is Quicktime for Windows installed? Quicktime is installed. I don't know how the .mov itself was encoded ; I purchased it online. Are you adjusting the
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @johnebaker Sorry, that's my previous PC. I was editing up to five camera angles of 4k video and the playback was excruciatingly slow, my current PC I bought almost 3 years ago specifically to handle large files & multiple angles.: CPU: AMD R9
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Just woke up so barely conscious thoughts 🥱 ... Every person under 25, their first phone will have had at least a half decent video/camera, kids start filming very young.. lets say 10-16yrs old, they can't afford to buy video editing software nor to
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  Well well well! Did I know that? It not mentioned anywhere in the documentation that I can find (no result for "Track 5" or "audio track"); in fact the online Help says: Editing audio In principle, any track in Movie Studio can be used as an audio
• Web Designer

  8 answers, most recent on 6/3/2022

  RE: [Solved] Error Message when trying to access Local Designs Gallery
  Hello. In fact, this was caused by my Norton antivirus software. All I had to do was temporarily disable my Norton antivirus and firewall. All fixed now! I have access to the Online Content Catalog, and I was able to change my website colour theme,