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@Frank-Pietrantoni9884 Hi Frank, I suggest that the questions be refined. No need to report back here, just post your revised query on the Vegas site. As you have seen, Magix/Vegas ticketing system is answered by AI and it is very difficult to get

Video Pro X

One answer, on 1/4/2026

RE: [Closed] Render Output Options Missing in Vegas Pro 23

@Rob-Giesel Hello, welcome You are in the wrong forum, please click here. This thread will be closed. Stephen Forum Moderator

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

I shot video with the Insta360 x4 last weekend. I'm new to the 360 world and have never edited the footage, so I don't know how it will work with Vegas Pro. I'm assuming at this point that I'll need to edit and output the footage in the 360 app, and

MAGIX

34 answers, most recent on 3/31/2026

RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.

Only the members of the teams that worked on Sequoia and Samplitude (and Music Studio) who wanted to go with the acquisition are moving to BorisFX. The team that works on Movie Maker (and Sound Forge) was not part of the acquisition. While there was

Off topic

One answer, on 2/21/2026

[Closed] Vegas pro 23.0 Error code 14 help pls

I’ve been getting Error Code -14 for a while now. I submitted a support ticket and received an automated response suggesting I fully delete all Vegas and Magix files, but that didn’t fix the issue. Everything is correct the installation location and

Video Pro X

One answer, on 1/29/2025

RE: [Closed] Project will not load - 'Window ''Vegas has stopped working''

@michel-plante Hi, sorry this isn't Magix support it's a public forum, but you're also on the wrong forum, copy & paste your request on the Vegas forum & someone there will help you. https://www.vegascreativesoftware.info/us/vegas-pro-forum/

SOUND FORGE

9 answers, most recent on 6/4/2026

RE: Is this the end of Sound Forge?

If you are not aware already, Sound Forge is now published by BorisFX, FWIW " Sound Forge 2026 appears identical to (Magix) Sound Forge 18 aside from the branding. The only bug that has been addressed so far was the need to double-click really

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

I feel that having two separate forums has just created an us and them attitude and produced fanboy unwanted comments where there has been no need for them. Don't get me wrong, it's bad on both forums. Possibly worse on the Vegas forum for lack of

SOUND FORGE

One answer, on 11/22/2025

RE: my soung forge not be activate

@Pawe-Bezak Please read this post on the Vegas products forum https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ and follow the advice given there. JeffForum Moderator

SOUND FORGE

8 answers, most recent on 3/31/2026

RE: Wave Hammer - Sound Forge 18

@rraud What will they f__ up next? If there is a next.. Since today Sound Forge is listed as a new app in the Boris FX Hub (as is Vegas). If they took the software over from Magix we might finally get some updates in the near future.

Movie Studio

2 answers, most recent on 10/28/2025

[Closed] How to import a .avi or other movie file format into a project

I am unable to drag an .avi file into my Vegas Movie Studio Platinum 9.0 project, how can I do this?

Video Pro X

15 answers, most recent on 2/23/2026

RE: What is the difference between Magix Vegas Pro and Magix Video Editing

Thanks everyone, it just looks like I have lost all the information I need to use this software again, all my files on the login details have gone and I cannot see them when I log in my pc is full of Vegas files but I cannot use them. :(

ACID

19 answers, most recent on 1/21/2026

RE: WAVES VST Plug-in inssue

nah - if I would work for Magix I would force them to make Acid and Vegas great again ;)Glad it works for you! Also remember to hit "save" as often as possible because Acid is a wild animal and likes to crash without a single warning ;)

Video Pro X

One answer, on 2/26/2025

[Closed] Best Computer Specs for Editing Vegas Pro 15 & 22

Hello! I’m buying a new computer just for editing only! What is the BEST computer specs for editing Vegas Pro 15 & 22? RAM? Video card? Speed? Etc?

Movie Studio

3 answers, most recent on 5/28/2025

RE: [Solved] Does Movie Studio 2025 Platinum support HEVC?

@mlp-mlp Hi. upgrading from Sony Movie Studio 12 to Magix 2025 Platinum Magix Movie Studio is not an upgrade from Sony Movie Studio 12, Magix Movie Studio is a different program but it is a good basic editor, as you say you're looking for 'simple

Off topic

40 answers, most recent on 1/26/2026

RE: [Closed] Does Magix have customer support?

The exact same thing happened to me on January 12th when purchasing an upgrade to Vegas Pro 23. I opened a support ticket and sent a follow up email five days later. I have yet to hear anything. I will consider filing a Paypal claim.

ACID

7 answers, most recent on 12/5/2025

RE: Stem Maker Removed Details Discussion

@Djronrella Personally I assume Acid Pro 11 as the final iteration. It is being carried forward into the Vegas Pro Suite bundle I haven't tried Acid Pro 11 yet but if it works, then I won't consider it dead, I'd just consider it as complete. I don't

SOUND FORGE

15 answers, most recent on 5/8/2026

RE: Unable to Activate SF18 Pro after a reformat of my computer

@Tom_Sp @SP. @px41 Hi see my pinned post here for further enquiries here. As BorisFx has said ownership of Soundforge I am not sure how Tom can assist or proceed. Stephen Forum Moderator

Movie Studio

One answer, on 1/17/2026

RE: [Closed] Getting a new authorization code for Vegas 12 for a new computer

You need to go to the Vegas forum. The top thread on the News page addresses your problem as you have a version released years ago by Sony Creative Software. https://www.vegascreativesoftware.info/us/news-forum/

Movie Studio

One answer, on 1/1/2026

RE: [Closed] VEDGAS 23 import mov problem

@romuald-l Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. Jeff Forum Moderator

Other products

One answer, on 10/1/2025

RE: [Closed] Using Vegas Pro. Not in List-Got this email "free welcome gift"

@Buystockinfun . . . . trying to understand why Vegas pro isn't listed anywhere including in the forum section under video . . . . Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Craig-milne Please do not post confidential data, like your Support Ticket number, to this public, user to user forum. I have edited your post to remove it. If you read the whole of this thread you will see that Magix staff are aware of the problem

Movie Studio

2 answers, most recent on 4/11/2024

RE: [Solved] needing a Serial number for my Purchase

@Bobby-Williams Hi and welcome to the forum - albeit the wrong one. This is a public forum - never post Order numbers, Customer ID in a forum, you may lose control of your product. . . . . STUDIO 17 . . . . Vegas products, with the exception of