• Other products

  One answer, on 2/1/2023

  [Solved] Photo Manager Deluxe non-supported file format
  Using Photo Manager Deluxe with Windows 11, I've somehow created/imported a picture as a file with a non-supported file format. It is keeping me from working with other photos so I just want to delete the troublesome file but when I try to do that,
• Movie Studio

  34 answers, most recent on 11/26/2025

  RE: MP4 audio going out of sync
  @CubeAce Hi Ray . . . . Format settings, GOP : Variable" does that indicate the drop frame problem? . . . . No, NTSC has a proscribed sequence for dropping frames which is not 'variable' see this article. @emmrecs You are not alone. John EB
• Video Pro X

  3 answers, most recent on 11/8/2025

  RE: VPX17 Dragging video clip from timeline to Project Temp Folder
  @browj2 Hi john . . . . Drag a video clip, trimmed or untrimmed, from the Timeline to the Project Temp Folder. The Type in the PTF should be Video, . . . I can replicate this if dragged from the timeline. IIRC they were originally called Takes (Tak
• ACID

  4 answers, most recent on 3/31/2024

  RE: The temporary directory is getting low on space.
  @Jose-Cruz4830 Hi We need more information: Acid version number Windows version File format the SSD drive is formatted to ie Fat32, exFAT, NTFS John EBForum Moderator
• Video Pro X

  25 answers, most recent on 10/24/2024

  Working with GoPro Timelapses
  Hello,  Hoping to get some help and advice here as I have spent many days trying to work through this. I have a pretty simple "night lapse" taken on a gopro hero 10. Given how long the sequences are, gopro doesn't stitch them together. All of the
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Of note is that Video Deluxe won't export MP4 ie H264 below 24fps; I don't know if VPX does. VPX will add duplicate frames as necessary to "fill up" the frame rate to 24 (or whatever you set) for export. Best to set the desired
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al Thanks for the sample file. I have tried various combinations of framerate and GOP length and see no difference between the original and the RTX exports, perhaps the movement is not fast enough. The problem is seen very clearly in
• Movie Studio

  12 answers, most recent on 9/21/2023

  [Solved] Playback Magix Studio 2023
  My system:Intel NUC i5 16 GB RAM, Windows 11 Pro, Magix Movie Studio Platinum 2023, TV Sony KDL 46EX-700. The problem is when I have done an .MP4 video to USB stick and trying playback on the TV, I get message "playback does not work". However
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @CubeAce Greetings Ray, The file that has a thumbnail (RTX4060 HW OFF) deliberately low Bitrate and "odd" size which works fine with HEVC: GeneralComplete name                            : D:\New folder\1vl_4060
• Movie Studio

  7 answers, most recent on 1/28/2024

  RE: [Solved] magix showen white screen 360, why ?
  @yanivez, @CubeAce Hi Assuming the video is an export from animation software:- From the MediaInfo data . . . . Format profile            : High@L6 . . . . The High@L6 appears to be causing the issue. Converting to Main@L4 and Main@L5.2, both at a
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @AAProds @Gid @Iris-Willis Hi Al. I for one benefited from this delve into file formats and although downloading the HEIF Image Extention on its own did not remedy the problem of even being able to see a thumbnail of the files on my pc. The link
• Music Maker

  2 answers, most recent on 2/11/2026

  RE: I Need To Enhance MP3 Audio Files From LPs
  @Oka I have a bunch of MP3 audio files after converting my LPs, First, you need to remember that, even at the highest bit rate, .mp3 is a compressed format and some, often fine detail of the original will always be removed by the compression process
• Music Maker

  3 answers, most recent on 7/25/2024

  MPC
  I have just bought an MPC One+ and was wondering if i could put my soundpools (in wav. format) onto an SD card and load it onto the MPC and chop up the loops, etc?
• Movie Studio

  16 answers, most recent on 2/25/2025

  RE: ProRes422 question
  @johnebaker Hi. I was assuming (bad move), that we were dealing with a higher resolution, eg 4K UHD progressive video format. I wasn't really thinking of a resolution, if you're ref to my screengrab of ShutterEncoder, the 9:16 was just an example
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @johnebaker @Can-Dive @ghijohansson If what you are after as John Baker suggests then the only video format available for export supporting 5.1 surround sound in video as far as I know at present is to use the Windows Media Video WMV for
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson I'm pretty sure both programs will be able to read you video file. I suspect even Magix Movie Studio can do it. I could be wrong but if you want a quick definitive answer, just upload a 5 sec clip and we can test it for you. The video
• Music Maker

  One answer, on 6/19/2023

  [Solved] Export sound with APU_ModerEQ_x64
  When I try to export the sound to the WAV format, the program crashes. Sometimes I manage to export it, but the sound quality is terrible, even though it sounded fine within the program. From my observations, it seems that the issue arises from
• Photostory

  4 answers, most recent on 11/3/2024

  RE: import.
  Hi . . . . Hello support team. I am using Magix deluxe 24 . . . . Please note the forum is not Magix Support, this is an open forum for users of Magix software to help each other with issue, how to's and other elated topics. I assume you mean
• Movie Studio

  9 answers, most recent on 5/14/2024

  RE: Movie Studio 2024, How can I convert the mv_ to mp4?
  @Chris-Royster When I go to convert the files, the error message says that the file type is not recognized. Why do you need to convert your exported files? What format are they currently in? (As already explained, .MV or .MVP are project files so
• SOUND FORGE

  7 answers, most recent on 10/11/2024

  RE: SF 18 build 21 scripting: determine when all files have been rendered?
  @Unsounded Hmm, besides the unusual formatting (is this a problem of the code tag in this forum?) of your code the only odd thing I currently see is the line string szName = String.Format("{0:}{2}.{3}", "", szBase, mk.Name, rend.Extension); After
• Movie Studio

  13 answers, most recent on 3/4/2024

  RE: No Audio after import
  GeneralComplete name                            : C:\101521\CHESS\My Videos For YouTube\ABOUT CHESS CHANNEL\KnightCrimson - evgenalexmihail 3rd place\AC_Intro.mp4Format                                   : MPEG-4Format profile                        
• SOUND FORGE

  2 answers, most recent on 6/5/2024

  RE: Removes bits of music when I resample from 48 - 44.00
  @Mavericks Don't use compressed audio files like MP3. If you do, make sure you enable to always proxy compressed file formats in the program preferences.
• Video Pro X

  One answer, on 9/30/2024

  Video Pro X (VPX) has no HDR capabilities
  None whatsoever, all the HDR information is lost when exporting. Try Vegas pro video editor instead, that seems to have all the possible HDR formats supported. Just wanted to do some community service as, unbelievably, this information isn´t