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    4 answers, most recent on 1/3/2022
    RE: Auth-Code, also known as an EPP code
    @armando-alvarado Hi For Magix/Xara online hosting see the FAQ here - item 11 and complete this form. John EB  
  • Movie Studio
    2 answers, most recent on 12/30/2021
    RE: timeline view.
    @Anthony-Lange Hi Anthony an welcome to the user to user forums. There are four different timeline views to be had in 2022. I have highlighted the alternatives in the image below. You need the one highlighted in blue. You should consider
  • Movie Studio
    8 answers, most recent on 12/29/2021
    RE: Preview Images disappear from clips
    @Ian-Schwartz Hi Ian. I think it comes down to the strength of your video card when it comes down to playback and how much vram it has. If you look at the specs and requirements for the program you will noticed how the graphics requirements go up
  • Movie Studio
    5 answers, most recent on 12/24/2021
    RE: Moving video objects moves all objects to the right of it
    @Simply_Simon Hi . . . . where is the menu where I can enable/turn off functions like this manually, without needing to know the hotkey? . . . . There is not one, keyboard shortcuts are a quicker way of editing and are worth learning - there is a
  • SOUND FORGE
    8 answers, most recent on 12/19/2021
    RE: wrong email now the verification code won't work for the right one
    A coupon redemption code and the actual SF serial code are different. Assuming you purchased Sound Forge from a third-party sellers like Best Buy, Amazon, Guitar Center, ect., You enter the coupon code and Magix gives you the serial. See this recent
  • Movie Studio
    28 answers, most recent on 12/12/2021
    RE: Udate for 21.0.1.107 keeps freezing up
    @johnebaker Hi John. Indeed. I don't think you missed anything in the pdf either. I'm wondering if this is also the reason for the delay in the 3050Ti which should have been cheaper still and better performing. I'm not sure I like the games both
  • Movie Studio
    28 answers, most recent on 12/12/2021
    RE: Udate for 21.0.1.107 keeps freezing up
    Hi Ray Quite why this is RTX 2060 specific according to the image is puzzling. Reading through the PDF, unless I have missed something, the only ' adverse issues', apart from those listed as known issues, that are going to affect some users are
  • Movie Studio
    28 answers, most recent on 12/12/2021
    RE: Udate for 21.0.1.107 keeps freezing up
    @johnebaker @me_again @Scenestealer @parisstudio Did anyone notice this on the 2060 update page? That is very specific. Also there are some release notes in a pdf Ray.  
  • SOUND FORGE
    6 answers, most recent on 11/11/2021
    RE: Unable to download the manual
    Okay, thanks...this link should take you there: https://dl03.magix.net/manual_soundforgeaudiostudio15_en_ap2wd9.pdf be aware that sometimes the settings of your default browser may block the manual so that it brings up a blank page...if that's the
  • SOUND FORGE
    6 answers, most recent on 11/11/2021
    RE: Unable to download the manual
    Hi! which version do you actually have? Sound Forge Pro 15, or Sound Forge Audio Studio 15? I'll see if I can get you a link to the pdf...  
  • SOUND FORGE
    6 answers, most recent on 11/11/2021
    RE: Unable to download the manual
    @ALAN-KRATZ Have you tried to download the PDF instructions from your user account at https://www.magix.com/int/support/my-service-center/ ?
  • Samplitude
    19 answers, most recent on 11/2/2021
    RE: Acid Music Studio
    @krashman We all went through the trouble learning a new software from scratch. That is something that can take a lot of time and seem daunting but you will get through this. The hardest part is always the beginning but don't let this stop you from
  • Music Maker
    63 answers, most recent on 12/2/2021
    RE: Can I custom shape instruments in your INDEPENDENCE PRO PLUS SUITE?
    @DELGADILLO-JAVIER First you need to install the free library with the independence_freelibrary_dlm.exe installer. If you use the standard path C:\Program Files (x86)\MAGIX\Independence Libraries\Independence Free then Independence should find the
  • Web Designer
    10 answers, most recent on 10/28/2021
    RE: Paypal integration
    John Thank you for your response. I'm sorry if I've offended you as Jeff's message seems to suggest. I have not asked questions here out of laziness. I've downloaded the entire pdf manual and nowhere do I find the articles to which you kindly point
  • Music Maker
    18 answers, most recent on 10/26/2021
    RE: VST instruments failure
    @Miguel-Andrade Are the tracks maybe muted? Can you upload some screenshots or a video here so that we can see your settings and what is happening? You can upload screenshots or videos with the arrow icon above the textbox. Tracks aren't muted,
  • Photo & Graphic Designer
    4 answers, most recent on 7/2/2023
    RE: I can't rename the page in Xara Photo & Graphic Designer 18.5.0.6289
    I did the following test in DPX 18.5.0.62892, but this should work in XP & GD also.I create a two page Xara Print Document. I was able to use the The Page & Layer Gallery to rename the pages to “Page 1” and “Page 2” respectively. I saved and
  • Video Pro X
    12 answers, most recent on 10/16/2021
    RE: Controlling playback - need options
    @BSMan Hi, First, in Windows Explorer, go to: C:\Program Files\MAGIX\Video Pro X\13 and open Shortcuts_EN.pdf, print it out, go through it, and keep it at hand for quick reference. There are a couple of errors, but you probably won't find them for a
  • Xara Designer Pro
    No answers, created on 10/13/2021
    Text Field
    How can I insert a text field into a pdf document that can be completed on-screen by the recipient of the document, such as name, address etc in a membership application that is part of a larger document? Designer Pro X 18.5.0.62892  DL x64 Aug 11
  • Photo & Graphic Designer
    4 answers, most recent on 7/2/2023
    I can't rename the page in Xara Photo & Graphic Designer 18.5.0.6289
    I use Xara about 20 years and one of the most useable feature for me is the possibility to make multipage pdfs with cross-links. I always used the page names because it was very useable to me and my clients - these names appear in the bookmark's
  • Web Designer
    One answer, on 10/9/2021
    PDF Manual
    I have downloaded the PDF manual. I wish to know that if I now press the Help/PDF manual button on the menu bar how can I view the manual rather than being directed to the Xara download site?
  • Movie Studio
    16 answers, most recent on 10/1/2021
    RE: Voice Over Recording Cuts Off at Forty Three Seconds
        @browj2 All went well. Started on my second project. Thought I had this one aced; then... Just ran into roadblock # 2 which you explained (and of course I missed on first reading)... 2. ....... If there is no material or if the playback marker
  • Photo & Graphic Designer
    3 answers, most recent on 9/30/2021
    RE: Error message exporting to pdf - version 17 of Xara Photo & Graphic
    I spent more time trying to reach Magix support than I thought possible - and I could not find any way to contact the company from the support site, except via social media... 🤦‍♂️ Anyway, I did a few tests and noticed that a simple(r) drawing could
  • Photo & Graphic Designer
    3 answers, most recent on 9/30/2021
    RE: Error message exporting to pdf - version 17 of Xara Photo & Graphic
    Same here, with Xara Photo & Graphic Designer 17.1.0.60742  DL x64 Dec 10 2020... trying to export a 13 m x 2 m banner to PDF produces a "Internal program error 7724.k.xp.gn".
  • Photo & Graphic Designer
    One answer, on 9/25/2021
    RE: Bogging down on PDF import
    @Anthony-Smith6598 Hi and welcome to the forum. Please do not duplicate post on the same issue, I have hidden ythe duplicate post. As you have had no response so far it is unlikely that another user has had the same problem. Which version number of
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