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I have a Serial Number for MX Premium from years ago. The previous version of Music Maker allowed me to input my code into the trial version to upgrade it's features. Music Maker 2025 Premium tells me that all those instruments are already owned and

Movie Studio

15 answers, most recent on 10/7/2024

RE: [Solved] MEP 16 Pro Plus - Compatibility With Discounted Package 'AI Plug In's

@CarpentersMate Hi, I highly doubt that you could get these plugins to work with MEP16 or even 2016 (they are not the same - you should always specify which one). The AI plugins are OFX. I don't know when MEP got OFX capability, but I think that it

Samplitude

12 answers, most recent on 7/10/2024

[Solved] Routing Modern and Massive with Magix Samplitude Music Studio 2022

Hey all, just wondering if anyone has successfully managed to route and getGoodDrums midi drum libraries In Samplitude Music Studio 2022 or not. Or other similar versions. I've followed all the tutorials on their website for all the other popular

Off topic

7 answers, most recent on 6/8/2026

[Solved] Magix canceled my subscription after accepting my payment.

Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the

Movie Studio

19 answers, most recent on 7/22/2024

[Solved] Video gets distorted when opened in Movie Studio 2023

Hi. I would like to edit an mp4 file Ratio 1:1 (720x720). I start a new project - social media - square 1:1. When I open the video it gets distorted. I seems to have a black bar on the top and bottom. How can I fix this? Thank you!

Music Maker

3 answers, most recent on 9/22/2024

[Solved] How to import VOICE audio file, without it being affected by BPM?

Hi. I'm involved with an audio book project. This means importing in a LOT of voice audio files, with several music tracks alongside. The music is straight from M:MM, so that comes in nicely. However, when I drag an voice audio file in, it can

Samplitude

5 answers, most recent on 6/11/2024

[Solved] Auto monitor selected track

Hello. Samplitude Pro X7 here. I have been trying to find out how to automatically enable monitoring of a track as soon as I select it, but I couldn't find how. I have read the most logical sections in the manual where such feature could be

Movie Studio

2 answers, most recent on 5/1/2024

[Solved] Return

I am very unpleased with Movie Studio 2024. I upgraded from Movie Studio 17 3 days ago and I haven't been able to open any files or use the program at all. I have spent hours trying to figure out why I have a black screen and can't see anything on

Music Maker

2 answers, most recent on 4/20/2024

[Solved] Soundpools from EDM to 2024

I bough today upgrade to 2024. I am happy with the program, but I remember I had EDM version from few years back with a lot of soundpools. Can I somehow transfer all soundpools i had with old version of Music Maker to 2024?

SOUND FORGE

2 answers, most recent on 10/30/2025

RE: [Solved] Temp File Location

You can select a desired location in at the bottom of the "Options> Preferences> General" menu.I think the default is C:\Users\--user name--\AppData\Local\MAGIX\SOUND FORGE Pro\18 ... which IMO is an odd location for recorded files (and

Music Maker

12 answers, most recent on 6/25/2024

RE: [Solved] MM 2025 Upgrade, 20 free Soundpools

Thank you both! Before I saw your replies, I thought nobody was going to answer so I opened up a support ticket (There seems to be no way to just ask Magix a simple question without opening a ticket, i.e. do I get to pick the soundpools or not?) and

Movie Studio

20 answers, most recent on 1/13/2025

[Solved] Exporting to mp4 desyncs the sound...

When the edited video plays in movie studio 2023 platinum the sound is perfect. After I export to mp4 and it plays in windows media player, the sound is behind by several seconds. This just started. It worked fine last time. The video import is a

Movie Studio

One answer, on 9/4/2025

[Solved] Does exporting video as "Streamable" reduce it's quality in any way??

As the title says...Does exporting video as "Streamable" reduce it's quality in any way??As all the videos I export are subsequently uploaded onto a website, via which they are streamed/watched via the website.But so would ticking the "Streamable"

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can

Movie Studio

2 answers, most recent on 8/8/2025

[Solved] Video export no longer follows Start & End markers!?

my video export to MPEG4 no longer follows Start & End markers!? it does the whole length if any thing is on the tracks past the end marker. the only things I did recently is disable the ads and increased the buffer due to the can't open

Xara Designer Pro

2 answers, most recent on 8/23/2024

[Solved] Fill Downloads

I'm not sure if this is the right forum for this question. If it's not, please, someone, move it to where it needs to be. Is there a source for additional fills for Xara? I'm in need of a metallic fill and it's getting tedious to have to use

Movie Studio

15 answers, most recent on 6/17/2024

[Solved] How to do basic video editing in Magix

I just upgraded to Magix from an old version of Vegas that kept crashing when rendering to Mp4.I was comfortable in the old editing interface but I cannot even figure out how to pause split and edit in this new software, although I am glad that it

Movie Studio

6 answers, most recent on 3/28/2026

[Solved] How to export MP3s & MP4 with 320kbs audio bitrate??

When I try to export files (which are 320 audio) to Mp3 or Mp4 format, via MEP (2026), the highest audio-rate displayed in the drop-down menu = 192kbs.This seems quite bizzare, as exporting at 256/320 is an extremely basic feature, that you'd expect

Music Maker

4 answers, most recent on 1/26/2025

[Solved] Exporting a song freezes MM

When I try to export a song in Music Maker (e.g.: *.mp3) the module for normalisation keeps stopping at 8%. MM then freezes and can only be stopped via the task manager. When I choose not to normalise the same thing happens while mixing down (also

Music Maker

12 answers, most recent on 6/25/2024

[Solved] MM 2025 Upgrade, 20 free Soundpools

Does anyone know if we get to pick the 20 free Soundpools or are they selected by Magix? Being a Magix Music Maker user since 2000, I already have many Soundpools and I have noticed in the past when Magix selects the Soundpools, they are usually

Samplitude

2 answers, most recent on 7/17/2024

[Solved] Midi velocity

I have used Samptude for years, and have always radomised my midi velocity by drawing it into the midi editor.I now use Pro X8 Suite.Is there a way to randomize velocity, much like the humanize function, which randomises timing?If not, can I request

Movie Studio

9 answers, most recent on 7/31/2025

RE: [Solved] How long does it take for customer support to respond?

@webfrit With that additional information I'm going to reinforce my suggestion to contact BorisFX! It is (almost) always the manufacturer of the specific plugin/software who "controls" its activations, rather than the manufacturer within whose

Movie Studio

2 answers, most recent on 5/30/2024

[Solved] Magix Hub contnet download

I accessed the Magix Hub in Movie Studio 2025 Suite and proceeded to download a couple of videos. My problem is I don't know where I go to access them to use them in a project. I can't find any folder that would have these videos.

Movie Studio

11 answers, most recent on 8/19/2024

[Solved] Can you use different fonts in the same text box?

Can you use different fonts in the same text box? I know you used to be able to do it as I have a text box with multiple fonts from an old movie. But when I try to do it now, changing the font changes all the text, not just the highlighted