• Music Maker

  13 answers, most recent on 5/5/2023

  RE: Paid for an upgrade - never got it...MUSIC MAKER PREMIUM 2023 Magix
  @Thomas-Hjort Do you already have Music Maker installed? It is not necessary to reinstall it. The premium edition is a content pack not a different software. If you still need to install it, you can try to temporarily disable Windows Defender like
• Xara Designer Pro

  3 answers, most recent on 10/25/2023

  RE: I CANNOT ACTIVATE MY PURCHASED PRODUCT
  @mazi-omazyza Hi Please note that this is a public forum, not Magix support. I have removed your email address from both your posts and hidden the second post, never post email addresses, order numbers, serial numbers or any other personal
• SOUND FORGE

  10 answers, most recent on 4/26/2023

  RE: Lost ability to monitor recorded sound in SF 13
  @Paul-Goldschmidt Hi . . . . Obviously there is a major bug in Sound Forge (version 13.0, build 141, 64-bit). Oh yes, Sound Forge has been working perfectly with my sound setup for well over a year, until about two days ago. . . . . The issue is
• Other products

  6 answers, most recent on 1/27/2023

  RE: Will not recognize Logitech C920s webcam
  @Duane-Massey Hi Assuming the computer is running Windows 10 or 11 - in Windows settings, Privacy & Security, App permissions section, Camera and Microphone that the option Let desktop apps access your camera/microphone are turned on. HTH John
• Music Maker

  9 answers, most recent on 1/19/2023

  RE: Can't add serial number
  @Mason-Ollerton It looks like the program waits for a background process to finish which doesn't happen (maybe it's blocked by security settings) or it doesn't know it has already finished. Does it help if you right click on the program icon and run
• Audio Cleaning Lab

  4 answers, most recent on 1/11/2023

  RE: Importing audio cassette music to PC
  @Steve-Weeks Hi In the Windows 10 settings is the Privacy & security, Microphone, Let desktop apps access your microphone turned on - if not turn it on and then check if the Audio Line in option appears in the ACL recording settings input
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Movie Studio

  23 answers, most recent on 3/28/2023

  RE: Program/Application Crashing
  OS Name    Microsoft Windows 10 ProVersion    10.0.19043 Build 19043Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name    DESKTOP-MA06AIVSystem Manufacturer    HPSystem Model    HP EliteOne 1000 G2 34-in Curved
• Other products

  22 answers, most recent on 3/14/2023

  RE: Independence free
  @Ernest-Sienkiewicz Purchased and free version are identical. You can convert your free version just by entering a valid serial number. If the installer doesn't finish on your computer, there is the possibility of some Windows security settings
• Video Pro X

  15 answers, most recent on 11/29/2023

  RE: GOYO Voice Separator Noise Reducer Plugin for VPX and Movie Studio
  As for others, currently my favourite is iZotope RX10 Repair Assistant that comes with SF Audio Cleaning Lab 4. There are separate tools, like Voice De-noise, but Repair Assistant is a combined one that analyzes the material and proposes the
• Video Easy

  5 answers, most recent on 1/12/2023

  RE: VHS transfer does not work
  @Risto-Kuparinen Hi Check in Windows settings, Privacy & security, Apps permissions section, Microphone and Camera options that the settings: Let desktop apps access your Microphone, Camera are set to on. Then try recording again. HTH John
• Movie Studio

  5 answers, most recent on 2/8/2023

  RE: Cant download application via downloader
  @Paul-Schwarz9939 Hi Check that your Antivirus/Firewall is not blocking the program from installing - this is a known issue with some AV's. If you are usng Windows 11 you may also need to turn off the Windows settings, Privacy & security, App
• Movie Studio

  56 answers, most recent on 12/21/2022

  RE: installation problem
  well, in Security and Maintenance I don't have a window like your screenshot. Am i missing something?
• ACID

  3 answers, most recent on 4/1/2023

  RE: purchased acid pro 11 and registerted
  @Alexander-Angeles After you clicked on activate and register immediately online there should be a short waiting time (only some seconds) and then there should be the typical Windows UAC pop-up asking you if you want to allow changes to be made to
• SOUND FORGE

  11 answers, most recent on 3/12/2023

  RE: Cannot change the "Temporary files and record folder"
  @David-Mohler Hi . . . . I am the only user, with administrative privileges . . . . Not quite - the default 'Administrator' level you will have is a restricted 'administrator'. Did you try right running the program using : The right click Run as
• Other products

  One answer, on 4/6/2023

  [Closed] Vegas Pro 18 eternal unending requests for registration
  I upgraded from Vegas Pro version 12 to 18. After registering and using version 18 a few months, I had to start registering again every time I open Vegas Pro; each time I get wonderful notifications that a new version is available. I probably
• SOUND FORGE

  7 answers, most recent on 11/10/2024

  RE: Audio Input issues
  @Michael-True Hi Check in the Windows settings, Privacy & security, Microphone (scroll down page), Let desktop apps access your microphone option is turned on. HTH John EBForum Moderator
• Movie Studio

  5 answers, most recent on 3/7/2023

  RE: Install moviestudio2023suite_dlm_geu7q2 crashes on Win 11
  @drewmo Hi Good the hear that Windows 10 is OK, Windows 11's security has been screwed down so tight that you have to 'jump through hoops' to get some programs installed. As this is a desktop, Hybrid mode may not be available, or necessary, if the
• SOUND FORGE

  9 answers, most recent on 12/17/2022

  RE: SF Pro 15 Crashing immediately on launch
  Updated the computer to Win 10 22H2. I also disabled Windows Firewall. don't have McAffee or any other firewall/security. And the program still won't launch. I've tried running as Administrator. No luck. I've also rebooted several times.
• Video Pro X

  31 answers, most recent on 2/24/2023

  RE: 20FPS CCTV Footage
  @DesertSweeper File file is not being read correctly within the timeline video editor on my machine. It is skipping some frames and lengthening others. If you look at the security time stamp while the file plays you can see the time speed up and
• Music Maker

  2 answers, most recent on 12/14/2022

  RE: Lagging none stop to the point its almost unuseable
  @Brendon-Fatland Try running Music Maker as administrator by right clicking the shortcut program icon. One user reported that this behavior was caused by the security software used, in this case Comodo security suite. Another user used a screen
• Photostory

  8 answers, most recent on 9/5/2023

  RE: Photostory Deluxe 2023 Free Download Install Issues
  @Carl-Johansson In my experience it is certainly not only Magix programs that can have installation problems created by the user's AV and /or Firewall! I agree it is "annoying" when/if an installation fails because of "Windows Security" issues. I
• ACID

  11 answers, most recent on 8/24/2023

  RE: System low on memory error message
  @Rob-Lucchesi It means that you have 631 hours 29 minutes and 25 seconds of free space but of course only if ACID has writing privileges for this folder. Does it make a difference if you run ACID as administrator by right clicking on the program
• Audio Cleaning Lab

  4 answers, most recent on 1/11/2023

  RE: Importing audio cassette music to PC
  Hello, I can confirm that the Desktop Apps is enabled to access the microphone, but it states that some Apps such as AOL do not require this - in an information box shown beneath this in the Privacy/Security settings? The Line-in option is showing