• Samplitude

  9 answers, most recent on 1/13/2025

  RE: Midi enigine overload error
  @Fhatuwani-Netshifhefhe I see on your screenshot that you have selected ALL channels for the MIDI input. Maybe try a single channel. Does the error message go away? Additionally, can you show us a screenshot of the selected MIDI devices in the
• Movie Studio

  7 answers, most recent on 7/5/2025

  [Solved] Selected Aspect Ratio Not Exporting
  Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  When you install Boris, you do not have to install all the "demos". During installation, you are asked if you want to do this. Don't and you won't have all the Boris FX you didn't pay for. I don't know if Filmora supports OFX, but if the Boris FX
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  magix music maker ASIo is now not showing. reinstalled and only 2016 low latency is showing. put in the other asios to retest..no luck. This is what its doing in action: It then crashes.. doesn't matter if instruments are recorded...loops or not.
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  @Reyfox Hi, Is the Pixelan plugin for Vegas really OFX? Or does applying the transition just apply the default transition and to change it, you have to open the Pixelan interface as in the Magix nle's? I never tried them in Vegas. Pixelan made
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @Clifford-Bowman Hi, By all means, please raise a ticket with Magix. Over 2000 views showing some of the bugs and still Magix does nothing: The 101 error is still annoying. John CB
• SOUND FORGE

  2 answers, most recent on 11/8/2024

  RE: Most features are greyed out can’t access
  @Jacie You can upload screenshots via the arrow icon above the response text box. Maybe we can understand better what you're wanting to do if you show us what isn't working.
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  Dear John Thank you so much for your helpful reply. Had the Magix support told me to "pressV" I would have saved hours of playing around with the program. Magix had told me to change the setting to CPU. It is already on CPU, so I think I'm ok. But
• Movie Studio

  2 answers, most recent on 11/29/2025

  Download from Cloud Import Fails
  Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
• Video Pro X

  25 answers, most recent on 8/10/2024

  RE: No Hardware Encoding 9:16 ONLY!
  @AAProds 👍 I didn't choose AVCHD, I was trying alsorts of export options just to see but not that one... I tried it again in the order I did previously & noted it was showing m2ts in the Export box even tho I didn't choose that, just tried it
• Movie Studio

  4 answers, most recent on 12/12/2024

  Cleaning up old VHS recordings
  I have some old VHS recordings of old television shows, and I just wondered if there’s a way to clean up/improve the quality of the picture? Either in MEP or VPX.
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Got it thanks, Is it supposed to do something? If not export as png from photoshop. PS I have no problem with that file, my PC isn't comparable but if there's a problem with a file or the software it still shows,. So others will
• Video Pro X

  5 answers, most recent on 7/19/2024

  Source and Program Monitors The Same
  Video Pro X15 - when in multicam mode, the program and source monitors are the same. For example, if I have three tracks in multicam, all three cameras show up in the source monitor and the program monitor instead of the program monitor only showing
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  @Brian-Koncher Is this the same error as you showed in this previous thread? If so, did you follow the advice given there? With what result? (We must assume that, given that thread is from 2020, the problem was solved!) JeffForum Moderator
• Photostory

  19 answers, most recent on 12/22/2024

  RE: Can't understand advice given by support team
  I was asked about the format. All the slides are JPEG except for a few MOV. The majority are working fine. Didn't encounter this some months ago when I burned my last show. But then I hadn't uipgraded to 2025
• Samplitude

  5 answers, most recent on 5/31/2024

  Mixer
  Hi, can’t get the track monitoring controls along the bottom to show. The tracks vertical slide controls for recording for the separate tracks when recording. Any ideas on how to have it to show up to view. Everything else works fine.
• Music Maker

  8 answers, most recent on 5/20/2023

  [Solved] sound loop for 19$
  i paid for my sound loops but loops are not showing on my acount even though i paid for it 5/1/2023 i even have the emailed invoice, how do i get my loops back on my account and music maker?
• Movie Studio

  2 answers, most recent on 2/16/2024

  [Solved] Frame around Preview Editing Screen
  I think I have finally found my answer but just hope to seek confirmation. I am working on editing a 5:4 video that because it was originally recorded at night, it is quite hard to see the outside edges of the video to be able to zoom in. Am I right
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Please follow the advice given and download, install and use MediaInfo (it gives rather more information than the VLC data you showed). Also, please specify exactly which Magix video editing app you are using, as @johnebaker asked
• Movie Studio

  32 answers, most recent on 8/5/2024

  RE: Timeline Cursor Question
  Looked at it once years ago, saw it was showing nonsense, never looked at it again! 😁
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• SOUND FORGE

  14 answers, most recent on 8/29/2025

  [Solved] where is spectralayers pro??
  I just purchased Sound Forge Pro 17 Suite. I decided to go with the Suite version because it said SpectraLayers Pro 10 is included. But I cannot find it anywhere. During the installation process, Melodyne was installed (also included with the Suite
• Music Maker

  16 answers, most recent on 2/18/2024

  [Solved] MM2019 Prem unable to log into store
  I recently have been trying to reinstall MM2019 Prem, I have dug through the forum and am either not intelligent or just don't understand how to search. I installed MM2019 downloaded through my account products. Installs fine, works as the free
• SOUND FORGE

  5 answers, most recent on 9/15/2023

  [Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins
  Having changed over to a new computer, my SoundForge no longer sees the plugins for iZotope RX. I believe that they are located in the correct folder to be referenced by SF Options/VST set up. I can also see them being scanned, however, they do not