• SOUND FORGE

  3 answers, most recent on 8/7/2025

  RE: Sonic foundry WAS cool?
  @robert-watson1528 There seems to be also a new way to activate old versions of Sound Forge: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator
• SOUND FORGE

  16 answers, most recent on 3/21/2025

  RE: not saving to mp3 files
  @Randy-Young Are you using a firewall or antivirus software other than Windows Defender?
• Movie Studio

  15 answers, most recent on 6/17/2024

  [Solved] How to do basic video editing in Magix
  I just upgraded to Magix from an old version of Vegas that kept crashing when rendering to Mp4.I was comfortable in the old editing interface but I cannot even figure out how to pause split and edit in this new software, although I am glad that it
• Movie Studio

  One answer, on 10/25/2025

  RE: [Closed] I can not activate my old platinium movie studio 12
  @Lien-Nguyen Follow the advice given here: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ Make sure to you login with the same e-mail and password you used back when you had a Sony
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  @KJS-LES Hi again Kami, I assume you mean that your account shows only MMS 2023 Platinum? If so, that is because it is the only Magix software you currently own, apparently. Your account will not show any potential upgrades (i.e. "new" versions).
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Rescue Your Videotapes!

  2 answers, most recent on 7/10/2025

  RE: [Closed] veg files wont open, message says no valid license (used for years)
  @Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET   If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi guys I’Ve decided to ditch this software in light of the problems it causes and gone across to using AVS for my smaller projects. I’m dumping the Music Maker app as well. Have fun! regards Vince
• ACID

  7 answers, most recent on 4/1/2026

  RE: remotely support me sort out acid 11 issues
  Thanks SandyRaw. I appreciate you taking the time to let me know that potentially amazing news! I'll look out for the update! Mike i agree acid's workflow is so user friendly and ideal for the live application im currently using it for. I don't have
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @Frank-Pietrantoni9884 Hi, Where exactly should I post my inquiry? As you were told - on the Vegas forum. Again, scroll to the bottom of this page and click on VEGAS Forum. I do have a couple of comments about your questions as this could pertain to
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Try running the software in Windows 7 or 8 compatibility mode. For this, make a right click on the Sound Forge icon, select Properties and open the Compatibility tab.
• Off topic

  162 answers, most recent 13 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• SOUND FORGE

  2 answers, most recent on 6/20/2025

  RE: SoundForge Pro 18 and Mac Sequoia 15.1?
  @Jim-Goodman Hi . . . . Have they figured how to make Soundforge compatible with Mac/Sequoia 15.1 now . . . . All Magix software is Windows based, it is unlikely a MAC version will be developed, the last MAC OS compatible software was dropped
• Other products

  7 answers, most recent on 10/3/2024

  [Solved] unable to install Indepdence 3.6
  Hi guys, I'm a newbie here.. Just recently upgraded to Pro X8 suite...from X3.. I'm having problems installing the Independence 3.6 plugin using the main software download feature. I keep getting the message ''Insert the MAGIX independence Pro 3.3
• Rescue Your Videotapes!

  One answer, on 4/8/2026

  RE: Unable to Activate Product – Error -24 (New Purchase)
  @konstantinos-georgakis Welcome to the Magix user to user forums, so not a contact for any Magix Support staff and no-one who posts here can offer any help to you, other than the following: The only person who can resolve this for you is the
• SOUND FORGE

  4 answers, most recent on 2/19/2026

  RE: Can't activated Sound Forge Audio Studio 9
  @Zoran-Angelkovikj Have you carefully followed ALL the instructions in that linked post? They clearly include details of how to create that Activation Code. Have you also read the whole thread and seen the responses of other users of Sony software?
• Movie Studio

  7 answers, most recent on 2/20/2026

  RE: Crashing in Windows 10
  I had same issue and my pc is latest spec. Problem appears to be that, although spec says Nvidia recommended fo 4K, the software is not compatible with nvidia drivers an I had to disable the hardware acceleration and force it to use the intel
• Music Maker

  11 answers, most recent on 1/28/2025

  RE: [Resolved] Getting error 1603 during installation
  4 years later this is still a problem. Magix hasn’t updated the software since 2018. That’s what I learnt from Magix support. But Magix support blames the customer not their software for the issue. Now you’d think that the a p mount of feedbacks on
• Samplitude

  8 answers, most recent on 12/5/2025

  RE: Need Help Tuning Focusrite Scarlett for Music Studio 2017
  @Keith-W Since I don't have this interface I recommend you contact Focusrite and ask them how it works. To my knowledge audio loopback is available since generation 3. I have a second generation Focusrite interface which doesn't have a software
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the
• Other products

  2 answers, most recent on 6/16/2025

  RE: Clearing que
  All Magix photo/video software work on the concept of Projects. If you want to start fresh, with nothing on the Storyboard or timeline, just create a new project.
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @Bart-0251 Ntdll is part of Windows. A crash there is usually a driver problem. Windows 11 is currently so broken (thanks to the way Microsoft now develops software mainly with AI), that a recent update may cause this problem. This would explain why