• Music Maker

  2 answers, most recent on 8/31/2023

  RE: i keep getting different answers to these questions
  @DaceBruh Hello welcome There are other users who buy commercial licenses and upload to YouTube and other sites for promotion and to earn money using links to their songs and albums, without such license you will probably receive a copyright strike
• Sequoia

  One answer, on 2/28/2023

  RE: DEMO ACTIVATION
  @Sebastian-Lopera Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Sequoia and Samplitude Pro here? I suggest you register at and repost your question there. JeffForum Moderator
• Photostory

  2 answers, most recent on 2/22/2023

  RE: cancellation of annual subsciption Magix Photoshop Deluxe 365
  Email contract number (login to Magix, it's under My Contracts) and request to end the subscription to infoservice@magix.net at least a month before contract end. As for Magix, they could have added this info to one's account under My Contracts
• Off topic

  4 answers, most recent on 2/14/2023

  RE: [Closed] Problem in login to MAGIX personal area on web site
  Hi, I got a link from infoservice and was able to change password.Now my current (the old one) login key and password are working. I do not need my temporary key anymore and I can remove it.Thank you for your helpSakari
• Samplitude

  6 answers, most recent on 5/4/2023

  can't access the samplitude pro x forum with my original login
  Hello, I have not been using the pro forum in a while but since a few weeks I can't access nor reset my password to the samplitude pro-forum. I have not changed anything. I have tried many different times but I don't get any replies to my issue
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Mike-Orland Hi. Go to your product login page to get to the Magix email address and ask. Normally in the past they ask you to deregister your current purchase and give your purchase details to your last order so they can bill you. Then soon after
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  This is my statement of the problem "Can not login to my account I have several Magix/Xara programs but trying to login to my account produces aserver working on it and then times out. This has been happening for months. Noclearing of cache/trying
• Music Maker

  3 answers, most recent on 1/25/2023

  RE: MUSIC MAKER 2023 PREMIUM - Cant find included soundpools that i chose
  Thank you Johnebaker and browj2! I had forgot to use login in the software and after that I found where to purchase items for my given credits and download them.
• Music Maker

  2 answers, most recent on 1/7/2024

  2 Issues: No serial number, & Can't Find "Scan Now" for custom plugins
  I am a "beginner" in music production software. On October 12th, 2020 i purchased the Music Maker 2020 Premium Steam Edition for $38.99 on sale. 3 years later I make it my new years resolution to start using the app, but I just realized I may be
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  Ok so I logged in to that forum and posted in the off topic forum on there since I didn't see anything that addressed any technical issues and so now it has kicked me out of the site and I see this at the login..  
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  My email address used has been the same for years. In my case it happens to be the same one I've used for the forum. If I could remember what registered products I have (I have bought several over the years) I would not need to login to look. I have
• SOUND FORGE

  2 answers, most recent on 3/11/2023

  Serial Number
  This hasn't been an easy process, I've had to go all over just to get to this forum to contact Soundforge and don't know if it's the correct one. I recently bought a new computer and installed Soundforge and upon registering I received a message
• Movie Studio

  13 answers, most recent on 3/22/2023

  RE: Upgrading from Movie Edit Pro Premium...
  @paul-walker Hi . . . . All the music I purchased in the previous version is GONE. I'd like to get all that back. . . . . Where did you purchase the music from, and were they audio files or music templates for the Soundtrack Maker feature of the
• Other products

  2 answers, most recent on 1/6/2023

  RE: What is Mag store adress where I can downl. the pdod. I boutht again!
  @Kauko-Halonen Welcome to the Magix user to user forums. Go to ProducerPlanet, log in and you should see all your video and music purchases listed there. JeffForum Moderator   Tervetuloa Magix-käyttäjäksi käyttäjien foorumeille. Mene
• Music Maker

  28 answers, most recent on 5/17/2023

  RE: Magix Music Maker Not Responding
  one more weird thing program froze so let it frozed reopend the same program on top of frozen and works but i cant have both open and have my login privlages  
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 wrote: First the questionnaire/survey is here and you replied. I have to assume that you don't get the Content and TTS/STT with a purchase of perpetual MMS2024 - that will come with 2025. When I went to the HUB in 2024 Suite, I got the
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox Hi. It is the opening screen and end user licence agreement I don't fully understand what exactly I'm agreeing to to be able to log in to gain content. There is quite a lot to it with links that don't work but you can eventually find them
• Other products

  20 answers, most recent on 2/24/2023

  RE: [Closed] Installation of Vegas Pro 365 version 20 hangs indefinitely
  I am sorry for the long pause. I needed to get some rest as I have been exhausted. I have been trying to set up my new exchange computer from Dell and working with their tech support. Phinny was the nickname I wanted to use on the site. I think I
• Movie Studio

  26 answers, most recent on 3/3/2023

  RE: Performance problems and Access Violation in VDL.EXE
  Bisher war die Version Game Ready Driver 497.29. All other 5XX.XX drivers let my fans spin up immediately after the Windows login and the CPU load increased to 30%.  Without running any applications. This is the first new driver where this no longer
• Off topic

  27 answers, most recent on 4/23/2023

  RE: Can't log in to my account.
  So if I have a problem like mine and I send a support request through this forum's functionality from an account which has a different email address than that used for the service centre the request is likely to be rejected? I have multiple email
• Other products

  3 answers, most recent on 1/26/2023

  RE: CD Architect 5.2
  @Rich-Warren As far as I know all Sony user accounts and licenses were transferred to Magix. So if you visit Magix.com and log into your user account with your old Sony login credentials you should be able to download the installer for your old
• Music Maker

  19 answers, most recent on 12/19/2022

  RE: Successfuly not activated
  @Milan-Bartek After you logged in, wait a short moment (it can take a minute), and then your version should be listed in the splash screen next to the login button.
• Sequoia

  One answer, on 1/23/2023

  RE: Crashes when importing into Soquoia
  @ZONO Welcome to the Magix user to user forums. Are you aware there is a dedicated forum for users of Samplitude Pro and Sequoia here? I suggest you register at and repost your question there since there are very few, if any, users of Sequoia who
• Music Maker

  35 answers, most recent on 9/7/2023

  Music Maker update 32.0.1.8
  Hi all, We've been digging through mountains of customer feedback and working tirelessly to even better accommodate Music Maker user needs. Today, we're excited to share the results with you in the new Music Maker patch. We've fixed some bugs during