• Video Pro X

  2 answers, most recent on 8/23/2022

  RE: Hello. I purchased songs in the magix library in a non-commercial vers
  @Lechu-Klos Please go to Producer Planet to search for the specific songs you wish to purchase, ensuring you select the relevant commercial licence. Do be aware that these licences are not cheap. In addition, you need to remember that, if the song
• Movie Studio

  26 answers, most recent on 1/5/2023

  RE: My Ultimate Version 2023 will not read MP4 files...
  @PANOS-STEFAN Hi The third image in your post suggests that the account you are using to login to the computer does not have sufficient security privileges to complete the activation. This could be your Antivirus/Firewall program blocking access to
• ACID

  25 answers, most recent on 2/7/2023

  RE: EZDrummer 3 Not working in ACID Pro Suite
  @Nicholas-Smilek3917 Hello, welcome I have closed your duplicate post. Please refer to this one for answers. If no one can help you, register and login to toontrack forum here for further assistance. Stephen Forum Moderator    
• Music Maker

  4 answers, most recent on 5/31/2022

  RE: Keeping getting a Vita 64 not enough ram error.
  @Arc Hello, welcome Do you have plenty of hard drive space? Try to right click program icon, select properties and click compatibility mode, run as an Administrator. Try resetting the program to its default settings first - File, Settings, Reset
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  @OldNick1 Nick, I can verify this. Trying to get Essentials installed is a nightmare. Back and forth, they download but then are watermarked, and then can be downloaded again. Meanwhile, you close the program as it tells you to and here's the
• Music Maker

  12 answers, most recent on 5/20/2021

  RE: [Solved] Changing non-commercial to commercial use
  @ChewyCabba You can buy the commercial licenses on Producerplanet.com Just use your user account e-mail and password to login.
• Other products

  5 answers, most recent on 4/8/2022

  RE: Waiting for Registration Code?
  @Jerrold-Story, @Dominic-Eales Hi If you have a coupon code try redeeming it here - magix.com/redeem - login with your registered account details. John EB
• Movie Studio

  One answer, on 5/4/2022

  login problem
  Hi! When I open Movie studio It says: enter your serial number here and click submit I have ty to do that but when I push Submit it says:This application will restart to complete the upgrade process. But the program never open, what is the wrong,
• Video Pro X

  2 answers, most recent on 10/2/2020

  RE: [Solved] Error code: -24, Humble Bundle
  Is your Windows 10 the newest version? Version 2004? One Idea is to try to login with your user account on Magix.com. In your account select "My Products" and then select your Video Pro X and deactivate the license on your computer. Then try to run
• Video Pro X

  3 answers, most recent on 9/25/2020

  [Solved] Couldn't get the FREE download bc MAGIX SITE had "technical issues"
  What on earth do i do now? I can't get a hold of ANYONE. No online chat, no form, nothing. I dont want to purchase the product, it was a Vegas video editing software, FREE. Couldn't let me login to acquire the free copy (and no, it wasn't a trial
• Music Maker

  One answer, on 9/15/2020

  RE: [Solved] Paid Soundpools Doesn't recovered
  You can login with your user account on producerplanet.com and download the pools manually from there. Normally you can redownload any pool if you login with your user account in Music Maker. Did you try that already?
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: [Solved] New Problems. No Idea why.
  @CubeAce Did I not say it (your profile) could return after a reboot? You're description of changes was coherent with you having been setup with a temporary profile. That aside, being setup with a temporary profile (there is usually a message during
• Music Maker

  3 answers, most recent on 10/30/2020

  [Solved] Brand New Music Maker Premium Install
  1. Why do I constantly have to login inside Music Maker 2021 Premium? It doesn't seem to store my login information to allow me to forego that when I want to go to the store etc from inside the program. This was the same in 2020 version for me. I
• Music Maker

  9 answers, most recent on 6/26/2020

  RE: [Solved] How do I timestretch/change tempo of a single track?
  @fabiensg Hi Try logging out of the Store, restart Music Maker and then login back in to the Store. If the extras have not been installed they should be available on the Downloads tab that appears next to the Store tab. Alternatively in the Store
• Music Maker

  One answer, on 5/16/2020

  RE: [Solved] Subscription not working
  @luke-123 Hi and welcome to the forum. Try signing out of the store, close Music Maker, restart Music Maker after about 1 min, then login to the store again to see if they activate. John EBForum Moderator  
• Other products

  3 answers, most recent on 4/9/2020

  RE: [Solved] Can't Install Package on Mac
  Thanks for the response, I did eventually manage to contact support. I'll add their response here in case it might help someone else. 1st response was to turn off security and try again: Open the Applications>Utility>Terminal, and then type « 
• ACID

  4 answers, most recent on 12/3/2019

  RE: [Solved] How do I deactivate Acid on non-working computer?
  @Vector-PC-Sleder Hi At a guess you are looking at your account details for the forum. @Djronrella is referring to your account at magix.com login there and you will be taken to this page: Log in using the indicate icon on the Magix website home
• Music Maker

  One answer, on 10/1/2019

  RE: [Solved] Download on a new computer
  @Andrea-Bode Hi . . . . How do I download my software on a new computer without a disc drive . . . . Assuming this is a new purchase and the computer connects to the Internet, Download the free version from the Magix website and enter your serial
• Music Maker

  One answer, on 9/22/2019

  [Solved] Soundpools Commercial Use
  Hello, I bought a Soundpool for commercial use via producerplanet but didnt login there with my account from the magix music maker. I created a new one, is it important that the commercial soundpool is linked directly with the magix music maker
• Music Maker

  3 answers, most recent on 9/14/2019

  RE: [Solved] Reinstall of music maker
  @Gregory-Gore Hi . . . . why are numerous instruments that I purchased with MM 2016 and MM 2019 Premium locked and won't allow me to install them into the MM 2020 I just purchased . . . . Try the following: Check that Music Maker 2020 has picked up
• Music Maker

  8 answers, most recent on 9/5/2019

  [Solved] MMM 2020 Premium doesn't work offline
  Hello to all! Recently I upgraded my old MMM 2013 with MMM 2020. Having downloaded everything from Magix Store I found that the new MMM gives me only 8 tracks without connecting to my account in Magix, old projects (more than 8 tracks) cannot load,
• Movie Studio

  8 answers, most recent on 4/20/2019

  RE: [Solved] MEP 18 Plus - Extra Cost for H264 Codec?
  @CarpentersMate Hi See this solution re Magix Connect. HTH John EB
• Music Maker

  One answer, on 3/10/2019

  [Solved] Music Maker Jam Android login error
  I keep receiving an error message whenever I try to create an account on music maker jam
• Xara Designer Pro

  4 answers, most recent on 9/22/2018

  [Solved] DP won't start - Deactivate Pop-up. BUT the device is activated
  I tried to start DP this afternoon and it get a pop-up that says I have to deactivate a device to register this new one. I login and THIS DEVICE IS REGISTERED. Ran fine until today this started. I can't us my software. Sent a support tickt to Magix