• Rescue Your Videotapes!

  40 answers, most recent on 2/22/2021

  RE: Importing NTSC VHS on PAL system
  @VHS-lady @johnebaker Hi Trine. Neither John nor myself has this program. We use Movie Edit Pro Premium (Video deluxe in some parts of Europe) and Video Pro X. Hence my request for more screen shots as neither of us has any experience running that
• Movie Studio

  12 answers, most recent on 3/12/2021

  RE: MAGIX Video deluxe Plus(19.0.2.58) instable, crashes
  @mha Hello and welcome to Magix Forum. The various error issues discussed could also be resolved by reading the guide here Have you updated the latest chipset and intel HD graphics drivers by going to Samsung support and download the latest
• Music Maker

  11 answers, most recent on 2/16/2021

  RE: missing gray chord bar
  I will try to keep the story as short as possible. in he end of 2019, I purchased music maker 2020. since that time a data breach at magix (this was confirmed from my IT department, it magix and not us) allowed someone to steal every magix program
• SOUND FORGE

  20 answers, most recent on 10/7/2021

  RE: Product Activation
  There was no optical disc in the box. Just the Installation guide and and a PC Download Key Card. I was expecting a optical disc. It definitely would have made things easier. I attempted to return it to Best Buy, but as with other third party
• SOUND FORGE

  11 answers, most recent on 2/15/2021

  RE: Missing "Write CD Text" check box
  Thank you. There is a better solution for me. I will call customer service on Monday and to 'return' the Audio Studio I purchased on 11 Feb for credit to use toward an SF Pro upgrade to one of my older SF Pro versions. I think it might be better if
• Rescue Your Videotapes!

  4 answers, most recent on 2/10/2021

  RE: Magix video converter screen freeze
  @john-w3591 Hi I would suggest you raise a ticket with Magix Support using the Support link at the top of the page - read this guide first on how to navigate through the Support system - for clarification on the system requirements. Looking at the
• Photostory

  9 answers, most recent on 2/8/2021

  RE: pan & zoom in fX dialogue obscured by dissolve frames
  @Digipixel Hi John, Oh, those on-screen effects. A picture's worth a 1000 words. Those on-screen tools are fine, as is Storyboard mode, until you want to do anything the least bit complicated. Switch to Timeline mode, the under the fx tab, go to
• Music Maker

  13 answers, most recent on 2/5/2021

  RE: Constant crashing
  Try taking a look at this guide:https://www.sweetwater.com/sweetcare/articles/pc-optimization-guide-for-windows-10/
• SOUND FORGE

  One answer, on 2/2/2021

  RE: [Closed] terrible audio
  This is the Sound Forge group @michael-coletta, the Movie Studio.' That said you might try perusing the Vegas Pro "VEGAS Pro FAQs and TROUBLESHOOTING GUIDES" much of the info there is universal. I suspect requesting 'Movie Studio' support is as
• Other products

  14 answers, most recent on 2/3/2021

  RE: Problem_independence_pro_premium_library_independence_pro_plus_library
  Analyzing what you have guided. The "image files" folder is OK. I'm having problems with the library's layers folder. Only the folder "01 Acoustic Drum Kits" appears and it is empty for Independence Pro. And for independence Free only the folder "01
• Web Designer

  3 answers, most recent on 2/3/2021

  RE: What? One Activation?
  @Jinker Hi . . . . even though the support site says complete this form (no form)  . . . . Can you provide a link to the Support article. You should be able to release the software yourself -: Browse to magix.com and click the My Account icon top
• Photostory

  12 answers, most recent on 8/9/2025

  RE: where is music in deluxe 2021
  @koshi Hi, There is a big difference between the audio files for Slideshow Maker and Soundtrack Maker. Slideshow Maker uses pre-built songs. If you look at the files, you'll see the Styles, like Chillout. But the Style is not just music, it includes
• Music Maker

  13 answers, most recent on 2/5/2021

  RE: Constant crashing
  From my personal experience of many years now, reading many posts on this forum, I am realizing that many of the problems that users encounter are due to an incorrect Windows configuration.  Microsoft's operating system is not born, unlike the Apple
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  @AAProds @jonboy834 Hi Alwyn. It was seven minutes twenty three seconds. I don't know if that is the most important detail though. Does which Intel GPU version used make a difference or the use of a second GPU and which one? Does ram speed make a
• Movie Studio

  46 answers, most recent on 2/11/2021

  RE: Rendering slow - always shows "no hardware encoding"
  @jonboy834 I just test-rendered a 1 minute movie (no contrast, brightness, sharpness etc no transitions,no titles etc) to MP4 at 29.97fps 1920x 1080 etc With no hardare encoding, it took 1 min 40 secs approx. Based on Magix comments re h.265
• Music Maker

  6 answers, most recent on 1/31/2021

  RE: Cant hear the sound
  @Sylvester-Palmer Please answer ALL the questions @johnebaker asked. As a guide to what is really helpful to fellow-users, please read this post. We are more than willing to try and assist you but you need to help us! JeffForum Moderator
• Video Pro X

  19 answers, most recent on 1/25/2021

  RE: Mangled Audio with every track
  @John-Smith5561 Hi You did not post the full MI info for either video clip - however from what you have posted the first clip looks like it is an OBS recording - is that correct? If so there is a very long topic on issues with OBS recordings with
• Movie Studio

  6 answers, most recent on 1/22/2021

  RE: activation of purchased codecs
  @Krzysztof-Swiatczak Hi . . . . Your service is very unconvinient for making a contact . . . . Please note this is a user to user forum not Magix Support - therefore it is not our service. See this guide on how to contact support and then use the
• SOUND FORGE

  5 answers, most recent on 1/14/2021

  RE: Extremely long save time for .mp3
  Hi John, I'm new to this forum and had no intention of hijacking another users topic. Sorry but I don't know where I would find "the topic". I thought I was posting/looking under "audio, sound forge" for answers. Perhaps you could guide me to where
• Music Maker

  6 answers, most recent on 1/14/2021

  Record audio & playback
  Hi music makers :) Does anyone have knowledge on how to successfully set up a Rode NT USB microphone to record audio on to Music Maker 2020 using a PC Windows 10 ? (the various youtube guides I've followed haven't been any help).
• Samplitude

  15 answers, most recent on 1/11/2021

  RE: serial number
  @jerome-dickens Hi As @SP. has commented the remark was not aimed at you - do you want to edit/delete your last comment or shall I hide it? Follow the instructions @emmrecs gave you in the very first response and @SP. has informed you above - if
• SOUND FORGE

  10 answers, most recent on 11/18/2024

  RE: [Solved] disable VST scan
  @drmq Hi . . . . the website is a true maze . . . It can be however, it does have a guide on to how to navigate through it here. HTH John EBForum Moderator
• Movie Studio

  5 answers, most recent on 1/4/2021

  RE: Change email
  @Rui-Moura Hi My apologies - I missed that it is Movie Edit Pro MX - the de-activation process I was referring to was introduced 3 versions later, so the issue may not arise until such time as you need to re-install. However I would suggest you
• Web Designer

  2 answers, most recent on 1/7/2021

  RE: jquery update
  @KENT-NALL Hi If so I would suggest you contact Support through the Support link at the top of the page - read this guide first on how to navigate the support system. HTH John EB