Doesn't matter what track or what source, every new project created has the same problem: Mangled/garbled/crackly/clipped audio. I've tried multiple formats, multiple sources. Everything plays fine when opened with VLC, Windows Media Player, etc...even Vegas Movie Studio. And I'd be hard pressed to even consider it being a hardware issue, so don't bother. (see spec below). I'm running the latest version of Video Pro, fully updated. I've tried adjusting playback buffers, setting the sample rate, all of it. It happens with both imported MP4 and DV content.
There doesn't seem to be any option to actually reach out and contact support and I'm getting a lot frustrated. Wondering if I should just issue a chargeback to my credit card for this software.
Windows 10 Pro, x64
SSD's + NVM HDD's
ASUS Prime X299-Deluxe ii