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  • Movie Studio
    16 answers, most recent on 11/26/2021
    RE: Magix Reboots itself at random
    @MarioA-WendorfIV Other things we have not asked yet is which drives are the project files and videos on? Are they internal or external? What USB-C port or other are they on? How much space free on those drives? Ray.
  • Rescue Your Videotapes!
    One answer, on 11/24/2021
    Finding the right source in Video Saver
    I am using the Video Saver, 8th edition, for copying old VHS tapes to a digital format on my PC (Windows 10). After installing the Easy Video Saver software I tried to start my first project by importing from a VHS player. In the import menue I
  • Photo & Graphic Designer
    No answers, created on 11/23/2021
    Version 7 - Help for network install
    I hope someone can help us. I have school that uses Networked license manager for Photo and Graphic Designer 7 installed on two servers. The old server was dying so we set it up on another server a while ago. The client software was packaged up but
  • SOUND FORGE
    3 answers, most recent on 11/21/2021
    RE: Sound Forge 15 will not recognize audio signal from Asus laptop comput
    SP and RRaud, thanks for your suggestions on trying to get Sound Forge 15 to recognize my audio signal. No luck yet. I have spent about 9 hours on this problem. I think I'm going to take this computer to a shop and see if they can find a way to
  • SOUND FORGE
    3 answers, most recent on 11/21/2021
    Sound Forge 15 will not recognize audio signal from Asus laptop comput
    I am using Sound Forge 15 on my new Asus laptop computer using windows 10. Sound forge will not recognize an audio signal from computer when playing an audio file with vlc player or a youtube video. I am playing all audio though my headphone port to
  • Video Pro X
    122 answers, most recent on 11/21/2021
    RE: Proposed new computer specs for using VPX
    @CubeAce Hi Ray, As far as using an old HDMI cable for 4K, maybe you should read this. The HDMI cable is for the old 27in. Full HD monitor. The 4K monitor uses the Display 1.4 cable. I am still on W10. @johnebaker Hi John EB, I just don't want the
  • Video Pro X
    122 answers, most recent on 11/21/2021
    RE: Proposed new computer specs for using VPX
    @browj2 Hi John . . . . MS kept telling me that I should use my MS account to log in. So I did. . . . . That is an imposition, IMO, you should at least have the option to use a local account with out crippling Windows 11 for updates. Personally I
  • Photostory
    One answer, on 11/16/2021
    RE: Can I transfer my version of Photostory to a Chrome laptop that I own
    @Stan-Yarrish Welcome to the Magix user to user forums. Photostory runs under Windows OS. Your chromebook runs Chrome OS so I think it extremely unlikely that PS will even install, let alone run, sorry! OTOH, I suspect you could render and export a
  • Video Pro X
    122 answers, most recent on 11/21/2021
    RE: Proposed new computer specs for using VPX
    Hi all, I haven't plugged in the computer yet. I just spent some time looking at 4K monitors at my wife's suggestion. Here is one that is not expensive, on sale, and looks like it would be much better than what I have. LG UltraFind 27" 4K Ultra HD
  • Video Pro X
    122 answers, most recent on 11/21/2021
    RE: Proposed new computer specs for using VPX
    Hi all, Finally received the computer today. They had trouble with some components that had to be replaced. I haven't turned it on yet. Which monitor should I connect to which port? I have 2 HP Full HD monitors, one older (27in.) than the other
  • SOUND FORGE
    One answer, on 10/25/2021
    Please connect to the internet error
    I have checked my internet settings and all are as you describe. I also checked my firewall and the SoundForge installer has full permissions on any port(s). As far as Internet Explorer... it is now Microsoft Edge. (Note: I had Edge set as my
  • Movie Studio
    22 answers, most recent on 10/26/2021
    RE: Movie Edit Pro or Video Pro X
    @jak.willis Hi Jak. First I would say think carefully before you decide to upgrade. I know my next statement will upset AAProds and some Ryzen users but none-the-less I would not consider this particular upgrade if any of my main components were
  • Movie Studio
    22 answers, most recent on 10/26/2021
    RE: Movie Edit Pro or Video Pro X
    @jak.willis Hi Jak. First I would say think carefully before you decide to upgrade. I know my next statement will upset AAProds and some Ryzen users but none-the-less I would not consider this particular upgrade if any of my main components were
  • Video Pro X
    29 answers, most recent on 11/24/2021
    RE: Will not export video from SONY camera loaded with encoder
    @Jim-Dessauer Hi Jim. Can you download the free program MediaInfo and use it to look at one of your video files? Use the text view to copy and paste the results here please? In theory your CPU and HD 620 should be just about coping but if there is
  • Other products
    One answer, on 10/16/2021
    RE: movie studio 18 freezes as soon as i select a 3d text
    Hi Peter. Welcome to your first official post to the user to user forums. I'm assuming that 2070 GPU is an nvidia card? If so check your Project Settings on the Device options tab to ensure the nvidia card is selected for all of the following and do
  • Video Pro X
    4 answers, most recent on 10/12/2021
    RE: rendering freeze
    Thanks Ray for your reply. I'm sure I have sufficient computer power as this computer is about a year old and was one the the better gaming PC's, see detail below Processor: Ryzen 9 3950X 3.5GHz, 72MB Cache, 16x Cores, 4.7GHzMemory: Corsair
  • Rescue Your Videotapes!
    2 answers, most recent on 10/12/2021
    "Your computer us too old"
    Video saver 8th edition. It says the product need 2 ghz processor and 4 gb RAM. I have the double on my computer, and I "saved" 4 tapes but on the 5th it records it works for like 1 minute, then a warning says my computer is to old to make a good
  • Movie Studio
    23 answers, most recent on 10/10/2021
    RE: 2022 Premium - how do I get back to the default video's audio level?
    Ray... you are dedicated en masse! haha My first computer was an Atari ST 1040 in December 1989. First computer with built-in MIDI ports
  • Web Designer
    One answer, on 10/6/2021
    RE: Port Failed
    @Richard-Bowhall Hi . . . . FTP error: Command Port Failed . . . . This normally means either: a port that is not used for FTP transfer has been set in the Publish website settings  is the wrong port for the protocol used, ie FTP - port 21 or SFTP
  • Web Designer
    One answer, on 10/6/2021
    Port Failed
    Several times when trying to Publish a web site I get the following: Error from Xara Web Designer Premium: I have no idea why this is happening!?! FTP error: Command Port Failed HELP! This happens way to often. Xara Web Designer Premium
  • Video Pro X
    2 answers, most recent on 10/4/2021
    RE: Problem with Video Pro
    @JuanCarlos-Martinez Hi and welcome to the user to user forums. In theory your system should be coping but I'm not sure due to your GTX 1650 would be an M version without it's own graphics processor port so in theory has to run via the Intel HD
  • Movie Studio
    23 answers, most recent on 9/16/2021
    RE: Sound and volume problems
    @Arkadiusz-Marzec Hi.   Can you find your precise model from this page please? Ray.   @Arkadiusz-Marzec Hi.   Can you find your precise model from this page please? Ray.   @Arkadiusz-Marzec Hi. I need to know precisely which Intel i7 processor.
  • Movie Studio
    23 answers, most recent on 9/16/2021
    RE: Sound and volume problems
    @Arkadiusz-Marzec Hi. I need to know precisely which Intel i7 processor. Which generation and type. it should look something like i7-8800 and possibly have a letter at the end. You will find the information under Settings / System / About. Also you
  • Movie Studio
    7 answers, most recent on 9/12/2021
    RE: While editing, audio doesn't start right away.
    @Azzizzi Hi. Sorry I seem to have given you the same advice twice. First make sure there are no Windows updates waiting to download as it can effect the effectiveness of Movie Edit Pro. Make sure Windows is up to date. Current build is
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