• Movie Studio

  6 answers, most recent on 2/3/2025

  RE: Video ending is being clipped on rendering
  @Gid @johnebaker @CubeAce All Very Helpful. In all my years of sporadically using the program, I guess I've never run into this. It was fairly exasperating. I'd drag the last element longer, shorter, add another photo after it. Open and close the
• SOUND FORGE

  3 answers, most recent on 1/1/2026

  RE: sound forge 9
  You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  I have updated Signature Movie Studio 2025 Platinum has been working perfectly. There were no computer changes other than Windows update 2025 12 on Dec 11, 2025. Movie Studio was running OK after that date. It was running OK the day before this
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  I "still" don't understand. Why are you exporting stills from VDub? If you export them (or otherwsie process them in a 3rd party program) at the display frame size of your Magix movie setting, you will not have a problem. For example, if your movie
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  [Closed] Where can I download XARA designer pro app
  My xara pro isn't updating the icon is still on version 19 and it keeps telling me to upgrade please help what do I need to do
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Ok, I think that was the issue. I left pc playing on loop and came home to it still looping and I was able to switch files and go into the song I linked file fine. You guys have no idea how much money I have spent replacing parts and adding..and
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I ran sfc /scannow right after I posted the most recent error dump and it found and fixed one error.Should I still run DISM or just see if the SFC fixed things?
• ACID

  5 answers, most recent on 9/1/2024

  RE: Acid music studio 11 not showing 8 instrument and 6 effects
  @SP.yes i did and still missing
• Movie Studio

  3 answers, most recent on 12/9/2025

  RE: program is halting for sometimes more than 45 seconds, then resumes...
  @berts Hi, Turn on Windows Task Manager and watch for activity on the disk drive where your video files are located. If it jumps to 100%, then something, probably your anti-virus program, is scanning the drive/object. This happens to me sometimes,
• Samplitude

  15 answers, most recent on 1/20/2024

  [Solved] Midi Keyboard, not operating correctly
  Samplitude 8 - I loaded it 3 times and still have a MIDI keyboard note hanging issue. The "note off" signal seems not to get back to the keyboard. I swapped the AXIOM 25 with a full size keyboard and get the same problem. Hit a note and it's on
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  This reminds me when an equity company bought Corel. Great promises of "new and improved", but that never materialized. They just wanted to keep people upgrading and buying. Eventually, everything was shut down (forums, beta, facebook) and yet, they
• Photostory

  6 answers, most recent on 10/19/2025

  RE: mp4 Dateien werden nicht angezeigt
  @thomas-linsinger In this thread you were asked to supply the MediaInfo data for the files that were not working in an earlier version of PS, in addition to making changes to the Program Settings>Device options. These are both still relevant now,
• Music Maker

  One answer, on 9/14/2025

  soundpools music maker 2025 premium.
  doesn´t want to load paid soundpools,is paid for a year, worked for 10 months,it shows me in the program, as well as in my products, unlimited loops,but when working in the program, it does not load them, it shows empty packages,as if my license had
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  Topaz Video Ai and Topaz Photo Ai (I bought them perpetual back then) and the latest subscription versions of each also. But something interesting just happened - I ran VPX 16 again and this time it offered an update which I installed and then it
• Off topic

  163 answers, most recent on 6/12/2026

  Magix support has not responded to support tickets for months
  Because the previous topic was closed by @PATIENT-X I open this replacement topic. This topic is to make aware about Magix not answering support tickets over months and the need to overhaul their support system. I had tickets from October 2025 after
• SOUND FORGE

  2 answers, most recent on 10/3/2024

  RE: New install takes 20 minutes to open program
  Yea this did not work. Still taking 20 minutes to load on my pc. Frustrating
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  Hi again, tried to uninstall using Revo as you suggested, I did reboot and then run installer as adminDuring install I awas on a loop with this error: it seemed to be an issue with the izotope component so I did cancel, install seemed to resume and
• Music Maker

  10 answers, most recent on 12/16/2025

  RE: [Closed] MMM Crashes/Freezes at every start
  @David-M-Turner OneDrive has been known to cause all sorts of problems with both audio and video editing programs. BUT, this thread was started in 2018 and its most recent post, prior to yours, was from 2022. Please do not resurrect such old
• Photostory

  9 answers, most recent on 12/29/2023

  RE: [Solved] Travel Maps version 5.0.0.500 crashes
  Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to
• Other products

  2 answers, most recent on 6/24/2023

  [Solved] VAT free purchase
  Hello, I am registered VAT payer in EU, I would like to buy an VEGAS 20 Ppro upgrade (from my older licensce 17 Pro). When I use my VAT registration number in checkout process, I still get price with VAT. How to pay without VAT? Thank You very much
• Xara Designer Pro

  One answer, on 12/26/2023

  [Solved] Unable to download my bought product
  Hello, I am unable to download the version of Xara Designer Pro X (15.1) that I bought in 2018.It is still perferctly OK for my work but I need to install it on a new PC and I cannot find the installation link anywhere under
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter @Gid @Bol @emmrecs Hi Gid. Still can't upload an image file. It's an odd one this. Let's see if anything we have suggested is actually a problem or helps. It could still be something else. Ray.    
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  The PC mfr suggested going back to an earlier version. The earliest one I have still installed in v12. *So far*, v12 is behaving. Not sure that's a good solution, but so far it's working...
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @johnebaker Hi John EB, The Neat Video problem was caused by patches 233 in MMS and 255 in VPX. The crashing problem with NV 5 is still there in both. John CB