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@rhoda-mclaren Hi Are all 15 files in the same folder and are they on an internal drive or external USB drive? What is the full error message you are getting? John EBForum Moderator

Rescue Your Videotapes!

3 answers, most recent on 1/23/2024

No sound on the recording

I have a video camera Sony MVX10i, and I use the S-video cable between the recorder and the USB Magix dongle connected to the PC. The recording from the video was great, There is sound on the video tape, but there was no sound on the recording. What

Movie Studio

3 answers, most recent on 2/21/2024

RE: How to split long movie

@Greg123 Hi . . . . Export movie as mp4 (4k-30)on USB sticks to watch on my TV . . . . . Exporting the individual timelines, after splitting, will improve manageability. Options are limited using this type of media and depend on functionality on the

Samplitude

40 answers, most recent on 4/15/2025

RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?

Much of the time that I open Samplitude it will be simply to play a WAV file and to pitch shift it down a bit. Regardless of the "theme" (e.g. "skin"?) you choose, when you open a WAV file does the transport window always immediately open? If not,

Movie Edit Now

16 answers, most recent on 10/22/2024

RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

@Grimbles HI . . . . MAGIX Movie Edit Pro 14 . . . . Unfortunately there has been a tendency for users to abbreviate 20xx versions to the last two numbers which has, in the past, caused confusion over which version is meant. Can you confirm which

Music Maker

13 answers, most recent on 1/28/2024

RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing

@Oka Can you show us a photo or sketch of how exactly everything is connected? Maybe it works if you select the Music Maker ASIO driver in the program settings and then click on the Advanced button next to the driver selection to open the driver

Video Pro X

36 answers, most recent on 12/2/2022

[Solved] Video Pro X14 lags/freezes on Move or Resize, even when run as Admin

Video Pro X14 lags/freezes on Move and Resize, even when run as Admin. When I try to Move or Resize a jpg image, or when I try to color text, Video Pro X freezes for 10 or 20 seconds. REVISED: This workaround worked once only: Disable

ACID

14 answers, most recent on 11/24/2022

[Solved] Live Track Record Latency

Hello, I posted a similar question awhile back but realized that I had accidentally posted in Samplitude so I am asking again under the Acid category. I am using Acid Music Studio 11 and have a latency recording issue. There is a delay when I

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick @SP. Regarding the link SP gave, note also the comments from John re Windows Permissions, not that I think they are a culprit in this particular case. If it still doesn't work, you probably need a newer grabber compatible with Windows

Music Maker

13 answers, most recent on 1/28/2024

RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing

@Oka Hi, I think that it would help if you gave us the specs for your guitar. Is it a MIDI guitar? Which model? Since you show a 1/4" jack and a USB cable I presume that it is a MIDI guitar that can send sound from the pickup to an amplifier or the

Movie Studio

27 answers, most recent on 4/20/2025

RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum

@William-Keeth, @CubeAce Hi @Gid is correct when he commented that I was asking if you had any All-in-one codecs installed. I do not advise installing them as Gid commented they can cause 'issues' with other installed codecs. The laptop appears to

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

@MatthewEverett-Gates Hi Matthew. This may take a while and a few more questions / steps to get sorted. You say you are using Cubase 13? Does that mean you are using a separate audio interface? If so are you using that with Movie Studio? It's

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick @SP. Regarding the link SP gave, note also the comments from John re Windows Permissions, not that I think they are a culprit in this particular case. If it still doesn't work, you probably need a newer grabber compatible with Windows

Music Maker

14 answers, most recent on 6/10/2024

RE: Music Maker begins to lag, eventually crashing after opening store.

@AJenn Navigate to File > Settings > Program Settings > Audio/MIDI. Here select an ASIO driver, for example the Music Maker ASIO driver. Click on the Advanced button to open the driver settings. Select your audio input and audio output and

Audio Cleaning Lab

17 answers, most recent on 11/9/2023

RE: Monorecording with Roland Rubix 22 and Soundforge Audio Cleaning Lab 4

Somehow the Roland Rubix 22 and Soundforge Audiolab 4 is working now stereo. Problem with the Behringer uca 202 device is also defined: The Asio4all-driver does not support Windows 11, so Soundforge chooses the Microphone USB Audio Codec Input,

Movie Studio

23 answers, most recent on 9/28/2024

RE: Movie Pro 2025 Freezes

@Lisa-Walter Hi Lisa. To me it sounds like the system is getting too many interrupt calls to read write and process all that data back and forth to the same drive. It's not that the drive is not fast enough but the processor may be being taxed or

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@Christiaan-Deliaert Moderators are fellow users of Magix software, not Magix employees so there is little we can do to directly help in this situation, sorry. "Rescue Your Video Tapes" is sold as a "boxed" item, if I remember correctly, since it

Music Maker

12 answers, most recent on 9/11/2023

RE: No sound from Midi keyboard; ASIO driver not working

@S.C. It would be very odd that both ASIO drivers aren't compatible with your sound device. But maybe they are and you need an external USB audio interface with its own ASIO drivers.

Music Maker

20 answers, most recent on 9/28/2024

RE: MIDI Issues Out of the Blue

@dmstar1956 Closing the lid should enable standby mode or sleep mode on your laptop. It's possible that your computer has problems to initiate the keyboard connection and audio device correctly after waking up. But usually, this problem should go

Movie Studio

One answer, on 2/23/2024

RE: ASIO with Movie Studio

@John-MacRae Hi . . . . unable to connect to ASIO audio drivers . . . . Movie Studio uses the WDM or Direct X audio device drivers, and the default audio device in Windows settings, on your PC, if this is a USB external audio device and that is set

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

@mark-p8189 HI Mark Thank you for the test file, the good news is, there is nothing worng with the file, it is standard MPEG audio CD Quality, though the bitate is high, this is unlikely to cause the issue. Format :

Samplitude

2 answers, most recent on 3/18/2025

Latency in VST playback on Samplitude Pro x8

Hi everyone, Hope someone can help. I'm totally new to using this kind of software (having previously only used Audacity in the past). I've connected my Clavinova via midi to my laptop through USB. Recording is all working fine... however the

Music Maker

13 answers, most recent on 1/28/2024

RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing

@browj2 Hi John . . . . why get a Guitar analog to USB converter/pre-amp cable and not just plug the guitar into the amp and the amp to the line-in of the computer/Sound Blaster? . . . . There are many reasons for 'direct recording:- no amp, amp may

ACID

12 answers, most recent on 9/7/2024

RE: ACID 11 Quits responding.

@Jared-Emery Acid Pro 10 and 11 are more or less identical, except version 11 has an important bugfix in the plugin chainer and a bunch of additional VST plugins from Brainworx. So, it's likely that the developers just simply didn't rename the