• Video Pro X

  One answer, on 8/12/2024

  [Closed] Vegas Hub Login not working
  I purchased Vegas Pro Post 21 about a month ago. It worked fine, and after I entered my initial registration, it automatically logged into Vegas Hub, allowing me to use text-to-speech. However, after I updated to Vegas Pro 22, the hub stopped
• Web Designer

  5 answers, most recent on 9/26/2022

  [Solved] font display issues
  I had been using Xara Web Designer v17 and have had tremendous success creating and uploading my website.  On Friday Sept 23 I updated my website and did two things.  I copied some text from a Microsoft Word doc and pasted onto a page. There was
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis @me_again The BBC does not own the UK terrestrial transmitters and has to bid for channel allocation against competitors. Bandwidth and power are limited as the same frequencies are used by France and countries further afield. The UK TV
• Web Designer

  9 answers, most recent on 3/26/2024

  RE: H1 Heading
  @Ian-Hamilton Hi . . . . because title is on 2 lines it's now saying too many H1 tags as reading each line as H1 . . . . That is normal for several website creating programs. There is a 'messy' work around you can do, however IMHO it is not worth
• Music Maker

  6 answers, most recent on 11/5/2023

  RE: Problems with the Upgrade to 2024
  @Joe-Bridge Hello welcome Its not our website, this is a public user to user forum. Please contact infoservice@magix.net with your details for further assistance. Stephen Forum Moderator
• Movie Studio

  16 answers, most recent on 11/14/2025

  RE: MEP plus 2022 freezing
  @kaywah The first line of the tutorial that John CB linked includes a direct link to the website where you can download MediaInfo.  Jeff
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• Movie Studio

  28 answers, most recent on 1/20/2024

  RE: Upgrading my Computer (again!)
  @AAProds Hi Al. It was certainly a thing with VPX 14 on the Magix website but such support is now lacking in the latest Magix publicity.   Also for MMS 2023. I can't currently find anything on the current Magix website similar. I find that funny
• Music Maker

  8 answers, most recent on 1/9/2024

  RE: hjælp
  I faced some problem like this but when did a reset the problem solved. And yes, if anyone over here facing a problem regarding your essay assignments then I would like to make you smile by sharing https://writinguniverse.com/knowledge-base/ website
• Movie Studio

  10 answers, most recent on 9/23/2023

  RE: Movie Edit Pro 14 reload no CD
  Hi Stephen i can't find any info on the website links my item is Magix Video editor. pro14 there is no link to download it
• Rescue Your Videotapes!

  20 answers, most recent on 9/9/2023

  RE: Driver besides the default Win 11 (messed)
  @Jorge-DeOliveira Hi. Then it could be Amazon or another third party boxed the dongle with the program. For quite a while Magix did not sell Rescue Your Video tapes and it's variants directly from the website due to them not finding a suitable
• Movie Studio

  6 answers, most recent on 12/7/2022

  [Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
  So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend
• Movie Studio

  3 answers, most recent on 3/4/2024

  RE: Trying to register a free trial - doesn't send code to email!
  @Ryan-Boyle Hi . . . . magix doesn't even have a customer support email for inquiries like this is mind-boggling. . . . . Magix email address for queries is infoservice@magix.net - this is stated in the Support page of the Magix website. There is a
• Off topic

  3 answers, most recent on 11/19/2023

  RE: change email
  can i have them cancel the order because when i bought the bundle it was gmai.com lol not Gmail.com so no emails will come i already asked for a cancel the order and threw paypal   this website should really check for emails
• ACID

  5 answers, most recent on 4/23/2024

  [Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
  This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @johnebaker @CubeAce My GPU is from Gigabyte. I thought I'd try installing the driver from their website but it made no difference either. https://www.gigabyte.com/us/Graphics-Card/GV-N166SOC-6GD/support#support-dl-driver
• Other products

  3 answers, most recent on 3/30/2023

  [Solved] Mpeg4 codec required
  I have been using Movie Edit Pro MX for several years now. However when I download from the web in Mpeg 4 format, I can hear the sound but there is no picture visible, so am unable to edit the film. I am assuming I need a new codec for Mpeg4 but
• Other products

  8 answers, most recent on 7/25/2023

  RE: Problem: Not able to share my Music with the Jam community!
  @charles-mack Which website do you want to upload your music to?
• Off topic

  2 answers, most recent on 2/8/2024

  Best Solution for sharpen/enhance VHS export
  Hi-, New here... We are trying to clean up and enhance some MP4's that have been exported from VHS by someone else (I don't have access to the original tapes). Which of Magix's products might be best to use, to clean up the MP4? We are a group of
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly  Thanks, yep it's not 100% clear 🤷‍♂️, I read this doc which sort of implies that monetisation is allowed 🤷‍♂️ - https://producerplanet.com/us/licenses/ (The infoservice@magix.net link is near the bottom of the list in that link) A few
• Movie Studio

  23 answers, most recent on 10/11/2023

  RE: Mercalli V6 (with Movie Studio 2024)
  I have to change my previous reply re Movie Studio and the new Mercalli version. I just spent 1/2 hour on the magix website, and I can't find it. 👇😒😠😕🙁👇
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: Copyright Claim
  @Carolly Hi. I was replying to your last post when you uploaded the link to the pdf. I personally am not happy with clause 3 section 1.  It is also not permitted to make the content available in such amanner that enables third parties to acquire the
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the