• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  @anthony-watters Sorry, but we are all users like you. This is a user-to-user from where we help each other. No Magix support staff is active here. Usually, you need to contact shop​@magix.net or infoservice@magix.net
• Other products

  2 answers, most recent on 12/19/2023

  [Solved] Registered new product and account at same time, used wrong email
  So I was registering a new account while activating a purchase I had made a few weeks back, and I must have typo'd my email, and I'm unable to log in on my installation now, and I can't seem to transfer the license key. Any way I can get this fixed?
• Music Maker

  6 answers, most recent on 4/3/2026

  RE: Wont start
  My MM2026 Premium does not open fully after clicking the MusicMaker icon on the desktop, it is only active in the task manager, there I must end the process, but after clicking the icon it never opens. This started about 2 months ago, sporadically,
• Video Easy

  One answer, on 4/18/2025

  [Closed] Will not let me finish downloading dialogs.
  Windows 10/ I have Vegas Movie 6.0 and it will not allow me to finish downloading my activation software. It cut out the moment I click on next when it ask me what language. Can you please help me.
• SOUND FORGE

  2 answers, most recent on 6/5/2024

  Missing/Bd Activation code for sound forge 2 and 17
  I recently Purchased Sound Forge 17 and recieved a bad activation code. Also please help with a purchase of sound forge 2 with missing activation code. Your product is fantastic and tganks for your help!
• Music Maker

  5 answers, most recent on 6/25/2024

  [Solved] Magix 2025 Upgrade Issues
  Recently I upgraded to Magix Premium 2025 from the 2024 version. After activating the serial code for the new version, I was expecting to see the features listed on the 2025 Premium overview page like the multimode filter, Effect Rack: Drag and Drop
• Movie Studio

  5 answers, most recent on 2/14/2026

  RE: [Solved] No My Products shown in my account
  @G-R Have you entered the exact same e-mail address you used to register Movie Studio 2023 in the past? If you never registered it, you can enter the serial number in the Registration section to add the installer to your account. You can also
• SOUND FORGE

  4 answers, most recent on 12/13/2024

  RE: Soundforge 17 upgrade with DVD capture
  After installing Sound Forge, you could also, copy the (unpacked) installation files in 'Documents> MAGIX Downloads> Installation manager'. These files could be copied to an external card or drive, cloud drive or.. a DVD-R. Also make note of
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  AAProds wrote on 4/10/2025, 8:59 PM @johnebaker I tried the reg edit solution you mentioned, even to the point of activating locked registry entries. It didn't help. :( @AAProds What kind of problem file do you want to see?
• Music Maker

  One answer, on 7/19/2025

  Activation code
  I purchased music maker 2023 on ebay today from a seller and I put the redeem code in on the page on Magix website and I never received the product in my section where the other music makers are that I purchased before. How long does it take Magix
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  Hi John and SP, I resorted to a very strongly worded complaint / appeal to the Sales Department of Magix (shop@magix.net) and they responded in a couple of hours having "we increased the amount of machines which can activate the software from 3 to 5
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  @RayBin Please show us a screenshot of the timeline without the export screen overlaying it. One other thought: have you registered and activated your purchase, using the supplied serial key? JeffForum Moderator
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Welcome to the Magix user to user forums. Has anything changed on your computer since you were last able to use the mp4 codec? e.g. a Windows update or even changing the OS completely, from Win 10 to Win 11? Two things you write need
• Movie Studio

  One answer, on 12/8/2025

  RE: [Closed] Movie Studio Platinum 13 activation fails after Windows reinstall (Err
  @akira-hanai Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, . See this post, if that does not help, I would suggest you
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  I want trying to activate Soundforge Audio Studio 17
• Movie Studio

  2 answers, most recent on 3/6/2024

  RE: [Solved] Issues exporting split video as ONE full-length video
  @StillSinful Welcome to the Magix user to user forums. The trial version of MS2024 Platinum limits exports to, I believe, about three minutes maximum. From what you write I suspect you are encountering this limitation. The trial versions of ALL
• Video Easy

  One answer, on 11/11/2025

  RE: No serieal key/Serial Number
  @JayEl Hi When you purchase the software you should have received a confirmation email which included your Serial number, a download link to the software, and basic instruction on what to do, eg download the software, install and activate it with
• SOUND FORGE

  One answer, on 8/5/2024

  Sound forge activation options
  I'm trying to activate a SF 12 serial and in the language options (recognized product drop down) I don't see an English option. However I see "II" but I don't know what that stands for.
• SOUND FORGE

  4 answers, most recent on 12/13/2024

  RE: Soundforge 17 upgrade with DVD capture
  Thank you, yes, saving the activation code for me is always a must, especially if the pc dies and I have to reload it on a new one.
• Off topic

  3 answers, most recent on 8/1/2024

  [Closed] Active Fourm
  Testing
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi Trial versions of Magix products usually have some restrictions/limitations which are unlocked when purchased and activated with a full product serial number. The behaviour you are seeing suggests this is may be one of those
• Samplitude

  2 answers, most recent on 2/22/2024

  [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  I cannot find a mouse mode that consistently allows me to move around within the workspace while the song is playing without interrupting the playback. Both the Object Mode and Universal Mode intermittently interfere with the Play Cursor; likewise,
• Movie Studio

  One answer, on 5/27/2025

  Repeated Serial Number Prompt in Movie Studio After Reinstall
  I recently had to reinstall Movie Studio 18 Platinum on the same computer I originally installed it on. While it’s an older version, I have a valid serial number. The issue is that every time I launch the application, it prompts me to enter the
• Movie Studio

  4 answers, most recent on 8/9/2023

  [Solved] activation
  Movie Studio 2023 - the activation code I was emailed does not work