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Music Maker
7 answers, most recent on 7/29/2024
RE: Installation Error

Did anyone ever find a solution for this issue? I did a Windows 11 restore recently, and when I tried to reinstall MusicMaker 2023 on my computer, I got that error message "An error had occurred during communication." I wonder if it's a temporary

Video Pro X
9 answers, most recent on 12/10/2025
RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM Hi . . . . It appears that the downloaded AI videos are causing a problem . . . . Looking at the error log data, I would agree with you that the issue is with the AI PNG files. Do the PNG images open in an image editor? Do the images have

SOUND FORGE
5 answers, most recent on 6/9/2024
RE: can not register talk to real person

error -14

SOUND FORGE
4 answers, most recent on 1/21/2025
RE: SF 17 stopped find third party plugins

@beau-bowden Sound Forge can be completely reset to its default settings via the File menu. Maybe the plugin was blacklisted because of a crash or other error. I would guess that resetting will allow it to be added again.

SOUND FORGE
3 answers, most recent on 10/24/2025
SF Pro 14 is erroneously looking for ARA Waves plug-ins

I use SF Pro 14 with Waves VST (v15) plug-ins. For some reason, SFP14 is now showing Waves ARA plug-ins under FX Favorites>Waves. Of course, since I have VST the plug-ins, selecting the ARA entries results in an error. I can't seem to fix this. I

SOUND FORGE
10 answers, most recent on 12/5/2025
RE: Error Code 24. Just bought and installed.

Hi. I have used the same email address, when I bought this Soundforge 17, and I have recieved all the emails from Magix, on the same email address. Still I get the faultcode error 24, when I try to open the program. I have never used any other email

SOUND FORGE
9 answers, most recent on 1/21/2025
RE: Cannot get Sound Forge Audio Studio 16 to launch

The app just ask me to reload Music Maker, then I get this an error message shown below:

ACID
One answer, on 3/14/2025
RE: Not enough disk space error when loading acid_project.zip but there is

@Helio-Andrade In my experience, this error message can appear if your drive for Acid is too large. https://www.magix.info/us/forum/not-enough-disk-space-though-6tb--1257649/

Music Maker
No answers, created on 6/21/2024
Missing editing tools, fatal error message

Movie Studio
2 answers, most recent on 11/29/2025
Audio conversion math errors?

I record live shows multi-track using a Mackie DL32R. I import the raw tracks to Pro tools in my studio for mixing. The mix is saved as .mp3 and .wav files. When I import the audio .mp3 to Magix, align the start of each wave forms, the files no

Video Pro X
4 answers, most recent on 1/10/2025
RE: [Closed] Reduce Frame rate in Pro X 19

Thanks for your responses. I apologize for my error. I was referring to Vegas Pro 19! I will try John's solution (if it, in fact applies to my software) and see what happens. Again, sorry for the confusion! Steve

Movie Studio
7 answers, most recent on 11/15/2023
[Solved] New purchase is crashing

I've just bought Movie Studio 2024 Platinum and it crashed when I open it. I have a version of Movie Studio 14 Platinum on my PC, which I can't uninstall, and has the error "The is a problem with this Windows Installer package. A DLL required for

Movie Studio
12 answers, most recent on 4/23/2025
RE: Error after installation when opening program

Hi yes i still use MEP 2013 but not on this PC, on this PC Movie Studio 2024 Suite hope this helps. oh i must add if i hid the error message i can still use the suite

Movie Studio
3 answers, most recent on 3/31/2024
RE: error during export

Hi To information Disk space C: 139 GB D: 2.67 TB, project length ½ hour, most errors occur after 5-10 minutes I have Run a system check following steps 4 -11, but still not getting any error number have also tried and reset program Also got error

Video Pro X
18 answers, most recent on 6/29/2025
RE: Magix Capture - Standalone program

@browj2 Hi John The error message would suggest that mumaeasy, ie 'Music Maker Easy' which is the 'Music editor', that is installed with VPX, cannot be found, or there is an issue, with the audio editor specified in the program settings. The

SOUND FORGE
17 answers, most recent on 9/23/2024
RE: MP3

ok i tried all this - i still get the error - after saving, the SF 16 project file appears in the destination, but the error message appears and it wont open. If i try to load the project file from inside Sf 16, it does not see it in the

SOUND FORGE
10 answers, most recent on 2/20/2024
RE: Audio studio 17 serial number not working

@Jason-Bottomley Which error number is showing? Error -24, Error -14? Or a red X?

Video Pro X
7 answers, most recent on 6/24/2023
[Solved] File Not Found

I keep getting "file not found" errors when trying to reopen a project. These files are stored on an external hard drive and I've never had this sort of issue until now. I've tried copying the files and moving them to other locations like my

Audio Cleaning Lab
One answer, on 8/25/2024
RE: import for the file type 101 is not possible

@gopi-shanmugam Use the 32 Bit version of Sound Forge Audio Cleaning Lab or ignore the error message.

Off topic
No answers, created on 6/10/2024
Error: Cannot Locate Update Notifier Package