• Photostory

  11 answers, most recent on 1/7/2024

  RE: SOS!!!!
  graphic card: AMD Radeon RX 6600
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  Which disc menu template(s) are you using and are you making any changes to them?  Answer: Using the Compass Template, only changing chapter and titles not graphics. The brand and type of discs you are using? Answer: Sony DVD's and Blu-rays Are you
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  @Ray-Lang Hi We need more information to help diagnose the issue(s) you are having: Which disc menu template(s) are you using and are you making any changes to them?  The brand and type of discs you are using?  Are you burning direct to disc or
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  @KBL Hi Do note that an Intel CPU with integrated graphics is, IMHO, the preferred option, couple this with an RTX 4000 series or better, or Intel Arc A770 GPU will future proof your upgrade path to newer version(s) of VPX. HTH John EB
• Movie Studio

  7 answers, most recent on 3/18/2024

  RE: Wacom And Magix
  Hi John. There is a one time purchase offer for the 2023 version of Photo and graphic Designer (20) on the Xara website. (£95.20) or £6 a month. I'm still not sure what Clint wants to do. If it is animated graphics then I agree Xara would possibly
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• SOUND FORGE

  7 answers, most recent on 7/31/2024

  RE: Ozone 11 EQ
  I am not familiar with Ozone 11. If the EQ is a separate plug-in, you can assign it to the FX Plug-ins (favorites) menu though 'View> Plug-in Manager'. As I recall, Ozone 'Elements' 10/11 has an integrated UI with no traditional graphic,
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Wow. I've had a reply from Magix. Read into it what you will. "The error message says that you should send the report to our colleagues at Neat Video. Have you already contacted Neat Video support? What did they say?->
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker  @Can-Dive>>@Can-Dive is using a laptop.Ah, yes.  <slaps forehead>  Thanks for the info.  I didn't realize there were systems made with dual graphics units.  How can you tell I'm not much of a gamer?  :-)   But it still
• Photo & Graphic Designer

  One answer, on 6/9/2024

  Changed Computer hardware & win os from windows 10 to 11 & now
  To Support Staff or Magix Community: I have been using Xara Photo & Graphic Designer 17 since I purchased it in 2020 & want to continue to do so... I recently upgraded my Computer From Windows 10 to 11... New Cpu, Motherboard etc... &
• SOUND FORGE

  One answer, on 12/5/2024

  Recording
  Hi, using Sound Forge Audio Studio 17 to record audio in from vinyl. First issue is that whilst recording, the waveform updates sporadically if at all; for a few seconds after starting recording I don't even know if it is recording as the waveform
• Movie Studio

  One answer, on 7/19/2024

  RE: Software Won't Install
  @RICHARD-DAMICO Hi Please do not duplicate post on the same issue, I have closed your other post as you have provided more information here. Respond in this topic for this issue, do not create a new post each time. We need more information: Did you
• Movie Studio

  9 answers, most recent on 1/6/2025

  RE: Videos from GoPro 12 is Freezing in video preview
  @Jan-Stribny Hi . . . .  try the same thing on my 5 year old work laptop (Intel Core I7-9750H, Intel UHD Graphics 630 + NVIDIA Quadro P600  . . . .  the video is smooth.. . . . actually all the parameters are worse compared to the AMD PC . . . . On
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  Hi John These are the main specs of my PC: Device:        Acer Aspire  C24-963Type:        Stand alone Home PC DesktopProcessor:    Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz (1.20 GHz)Installed RAM:    32.0 GB (31.8 GB usable) System type:    64-bit
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson, @Paul-Doyle Hi What are the specifications of your computer systems, including Windows version and program version, see this topic for what is required, and please quote processor and graphics card make/model in full, and also
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  The same for me, 18secs. I've no integrated graphics. (Video Encode is mainly the Geforce screen capture recording, turning it off takes 1sec off the export time)  
• Xara Designer Pro

  4 answers, most recent on 3/3/2025

  RE: Invoices
  @Crystal-Hall Hi . . . . since I bought it through them however I paid for this year and I need to get my invoice for my account this information . . . . Do you have a Magix supplied version of Xara Web Designer, v19 being the last one from Magix,
• Movie Studio

  9 answers, most recent on 3/5/2024

  RE: 2023 Version - Error message when loading MOV file
  @Eon-deKoker Try another graphics hardware in the program settings (for example switch from GPU to iGPU) or re-encode the video with a free software like XMedia Recode to a format that can be imported.
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• ACID

  6 answers, most recent on 12/25/2023

  RE: Acid Music Studio 11 don't working
  @Ageu-Dhell Welcome to the Magix user to user forums. opengl32sw.dll is a component of your graphics installation. You need to check that the drivers for whatever graphics you use are fully installed and up to date. Check via the manufacturer's
• Samplitude

  2 answers, most recent on 11/9/2022

  RE: [Solved] transport console changed
  @beth-hall Right-Click on the transport control and select another graphic style, for example Carbon.
• Movie Studio

  5 answers, most recent on 10/22/2025

  RE: Video Deluxe Premium 2026 - Program freezes, lags
  @Alexander-Kozy Hi . . . . It only happens when I select the Effects tab. . . . Is this every time you select the Effects tab in an editing session, or just the first time you select it? Di you install the software with all the default settings,
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Kelly-Hill Hi. How much free space is on the C: drive? It doesn't matter where you put the program but ideally that should be on the C: drive as well. Whatever drive you put the program on, the program will keep creating really large temp files on