Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Ryan-Guiney There are two things I want to ask you about your installation of Independence. Are you running Independence inside Acid or somewhere else? I'm pretty sure it will not load any presets outside of Acid, simply because it is limited to

Video Pro X

One answer, on 4/22/2025

[Closed] Re-installing vegas 20to correct bugs.

My Vegas 20 is developing way too many bugs and becoming unreliable. Is there a correct way to re-install the program without losing all my settings and add ons?

Movie Studio

One answer, on 8/20/2024

[Solved] is it safe to delete files in MAGIX Downloads folder?

Hello I am cleaning up my computer and found a lot of older files (programs) in the C:\Users\"Username"\Documents\MAGIX Downloads - Folder. They're all related to an older install of MAGIX Video_deluxe_2021_Plus and dates back to 2020. Can I go

Music Maker

3 answers, most recent on 6/17/2024

RE: [Solved] Problem with purchased sound pools

@dpizza It's a Loops Unlimited icon. What is the filetype of these loops? Loops Unlimited uses mxcogg. Maybe you need to uninstall the Soundpools (via right clicking on them) and redownload them as wav or ogg files. Rescanning the files on each

Movie Studio

5 answers, most recent on 10/14/2023

[Solved] installation problems

i have paid versions of movie studio 2021 and 2023. how can i install both of them because i sometimes like to use 2021 for specific reasons

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

22 attempts total including 2 x verify, 2 skips and 2 "please try again"s @johnebaker You've confused me. I only used your quote to @hdrechsel18 when replying to @AAProds about a trial uninstalling an existing program, the relevant line of yours

ACID

3 answers, most recent on 11/11/2023

[Solved] acid pro 10 samples default location on hard drive after installation

Hello, Could someone tell me where the default download folder/location is for the included samples/loop collections on pc after installation and how to access them from inside acid pro 10? thanks

Movie Studio

11 answers, most recent on 1/20/2026

VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC

A heads-up: after installation of the 316 patch (fixing the NVidia driver issue), VDL told me that I was trying to install the program on too many computers and that I had to deactivate one of them. I went to my account and only two computers were

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT Welcome to the Magix user to user forums. Your screenshot shows that the error is being caused by a problem with "ntdll.dll" which is a Windows core file, so not a problem with VdL directly. You need to have your Windows installation

ACID

8 answers, most recent on 12/4/2023

[Solved] Update to ACID Music Studio 11

The product tells me that there's an update, but the first thing it tries to install is the Microsoft Visual C++ 2013 x64 redistributable, which fails. This is already installed, but the installer is trying to install it anyway. I can't get past

Video Pro X

4 answers, most recent on 10/14/2025

RE: Bought the vMAGIX Video deluxe 2026 plus.

@Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use

SOUND FORGE

13 answers, most recent on 12/23/2025

[Solved] Sound Forge Pro 18 - can't change bit depth to 32

I am using the latest Sound Forge 18 Pro on (18.0.0 build 21) Windows 11Whenever I take a wav file and try to set the bit depth to 32 (or 32 float) with the Pow-R dialog, the file gets messed up (all audio jumps to 100% volume). If I look in the

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

@AAProds 22 times to write this Is it true that the trial blows up your current installation? I can only go on what I've read, the latest being @johnebaker's reply to @hdrechsel18's topic re his Mastering Suite when he said he'd look at a trial: "Hi

ACID

8 answers, most recent on 2/27/2026

RE: Acid Music Studio 11, Auto update failure.

Uninstalled Visual Studio again, through the Windows App uninstaller. Verified its gone. Rebooted the PC, and ran Music Studio and let it do its auto update. Again it fails at the point where it installs Visual Studio. It just never gets past it.

Movie Studio

12 answers, most recent on 5/1/2026

RE: Have downloaded Magix video de luxe 2026

@David-Cowan It is very difficult for fellow-users to directly help with this problem - we cannot see your computer, after all - but have you tried completely disabling your antivirus for the duration of the time it takes to download and install VdL

ACID

11 answers, most recent on 12/30/2025

RE: [Closed] DLM manager fails to load on installation, so no built in plugins

OneDrive isnt "always running” on Windows 11 Home. It's installed by default and configured to start automatically but it doesn't actively run or sync unless it is signed in and enabled.

Movie Studio

5 answers, most recent on 5/26/2025

RE: [Closed] Error Code -57

I am trying to install Samplitude pro x 6

Movie Studio

2 answers, most recent on 6/11/2024

[Solved] I can not install Studio 24 that I purchased on 1/27/24

Error 1603 RE: C++ tried purposed fixes, no luck want refund how do I get it?

Audio Cleaning Lab

13 answers, most recent on 2/27/2025

RE: Problems Installing Sound Forge Audio Cleaning Lab4

Have reinstalled C++redis 2015 with no help and part of the installation process is installing C++ redis 2013 so that does not help either.

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o Hmm, that's odd. Have you tried restarting your computer, just in case there is a Windows update that needs to be installed? Please select the Restart option and not the shutdown option. Sometimes programs don't work correctly without a

ACID

16 answers, most recent on 4/27/2026

RE: ntdll.dll - ACID doesn’t start

@NappeR It seems to be a general problem. Also Vegas crashes. Acid and Vegas had the same codebase in the past, therefore it's likely caused by the newest Intel

Music Maker

7 answers, most recent on 2/22/2026

RE: LOST SOUND POOLS AND LOOPS

@ed-malone I'm pretty sure that Music Maker 2021 can no longer connect to the servers. That's why you need to install version 2024. And it's not necessary to enter the P3 number again. Logging in is enough.

Audio Cleaning Lab

2 answers, most recent on 11/30/2025

RE: cannot active audio cleaning lab

@Former user So, do I understand it correctly that the program was installed? And you are how at the activation screen? It could help if you temporarily disable the Windows Defender firewall.