• Movie Studio

  One answer, on 4/12/2019

  unable to see images or videos during playback, only audio is heard
  I'm using Vegas Pro 14 on my Windows 10 PC. I have made about five successful videos before this one. I have never had this problem before. It is a one hour project composed mainly of jpegs with a few video clips. It was working normally, but at
• Other products

  10 answers, most recent on 4/8/2019

  RE: CRASHES
  It turns out Photo Manager has problems with CR2 (Cannon Raw) files. Tech support has confirmed they can repeat the problem and said there would be a fix in the next update. I have been waiting since January for an update and no luck yet.   This
• Movie Studio

  4 answers, most recent on 4/5/2019

  RE: Does using only I-Frames increase video quality?
  Hi Not using, or using fewer P or B frames when encoding a movie will decrease quality for a certain set bitrate and file size. Using extra B frames with the same bitrate could improve quality in some cases but would more likely be used if you
• Movie Studio

  13 answers, most recent on 3/14/2019

  RE: Uncompressed video still has a loss of quality?
  @AaronC1 Correct. Codecs, in general, are like jpegs. They are processed files to produce video footage that can be watched by anyone with the correct codecs to play them back with the appropriate software/hardware. Even most commercial non-Pro
• Movie Studio

  13 answers, most recent on 3/14/2019

  RE: Uncompressed video still has a loss of quality?
  @AaronC1 Correct. Codecs, in general, are like jpegs. They are processed files to produce video footage that can be watched by anyone with the correct codecs to play them back with the appropriate software/hardware. Even most commercial non-Pro
• Movie Studio

  3 answers, most recent on 2/17/2019

  RE: How To Open A File?
  @abrogard With the frame you wish to export selected and visible in the Program window, go to File>Export movie>Single frame as JPEG, select where on your computer you want the image to be saved and click on OK. Done! Then you will be able to
• Movie Studio

  3 answers, most recent on 2/17/2019

  RE: How To Open A File?
  I've got it in the timeline now. Figured that out. Now I just want to export one frame to run through something like gimp maybe. Can't quite see how that is done. I can bracket a section down to as small as a frame I think it probably is. But then I
• Photostory

  4 answers, most recent on 2/15/2019

  RE: Audio component disconnected from video
  @Stefani-Russell Hi . . . . I've started going through and using "exchange object" to exchange each individual video with my original video on my computer . . . . Is this project the one using the 'live photos' from the iPhone you previously posted
• Movie Studio

  6 answers, most recent on 1/28/2019

  Audio Spectrum in a video
  Hello Support I am starting to love Movie Edit pro :) I was just wondering if Movie Edit pro (premium version) allows me to to make/place and Audio Spectrum in a video for Instagram/facebook. This effect is most trending right now on Instagram,
• Video Pro X

  19 answers, most recent on 12/12/2018

  RE: Rendering artifats
  @v850tw 100 GOP... I would never have thought it. Will try it. I always thought because of the detail stored in the GOP that the more the better. Only if you have unlimited bandwidth in the data stream. With YT where they want to keep Mbps down, the
• Movie Studio

  One answer, on 10/28/2018

  RE: Movie Edit Pro 2016 Crashes Non Stop
  I'm reletively new to movie edit pro and have the latest edition running but I too had the same problem a couple of months back. Basically I had inadvertantly imported an unsupported file format. In my instance it was an unsupported still image raw
• Photostory

  No answers, created on 10/25/2018

  Photostory
  I recently download photo story Deluxe 2018 trial so i can test it out before buying it but every time i add a picture, effect or anything it crashes and i have to restart the whole program again. I am running the program on a Win 10 64bit, Intel
• Movie Studio

  6 answers, most recent on 10/24/2018

  RE: movie getting split-up during export on MEP Plus
  @Kaywahjay . . . . Jpeg AVI. format . . . . Assuming you mean Video as Motion JPEG AVI, does the export get split if you use the Video as AVI export option and adjust the resolution settings if required? John EB
• Movie Studio

  6 answers, most recent on 10/24/2018

  movie getting split-up during export on MEP Plus
  I've completed a project that runs just over 53 minutes. I have exported it in Jpeg AVI. format and the look, and results are great except that at the 49 min 28 sec mark the playback ends and the remaining 3 minutes or so get exported onto a short
• Photostory

  11 answers, most recent on 10/13/2018

  RE: Photostory Deluxe 2018
  Thank you, Jeff. What I said was a little vague. The problem we are having is all of the frame effects either pan in or pan out and most of them rotate. I am helping my sister make a slide show of one of her sons that recently died and she wants
• Photostory

  11 answers, most recent on 10/13/2018

  Photostory Deluxe 2018
  I made a slide show in Magix 2018 and most pictures are panning in and out. How do I change effects so they remain the same size as the imported JPEG files?
• Xara Designer Pro

  3 answers, most recent on 9/24/2018

  RE: Pasting PNG files
  I may have found the answer as to why 'Clipboard Pasting' is doing this. From the manual; "Automatic conversion to JPEG The JPEG image format is usually the best choice for photo images, because it maintains high quality with smaller file sizes. So
• Movie Studio

  22 answers, most recent on 1/19/2019

  RE: Movie Edit Pro crashes every time I open it
  Hello need help.. I did not find where to write, I write here because the problem is similar. According to the explanations provided, the program does not start up properly. The program has been reinstalled 5 times nothing changes..I made Windows on
• Movie Studio

  9 answers, most recent on 8/17/2018

  RE: menu encoding failed - MEP 2018
  Hi Roger, yeah Its me from Isle College. Still doing the racing videoing, although its not as good as it was a few years ago with the racing changes and the rise of you tube!   I dont want a film menu, just a basic menu page that comes up when you
• Movie Studio

  28 answers, most recent on 7/30/2018

  RE: Slideshow wizard - increasing slide durations
  @johnebaker @terrypin Very nice John. I expect that most images were adjusted to have the flowers in the centre of the small images. I like the transitions. Mine were all dark to light. I'm going to make up a couple like yours for use in the next
• Photostory

  4 answers, most recent on 7/15/2018

  RE: Using live photos in Photostory 2015 Deluxe
  When I upload them to my computer, they automatically separate into a jpeg and a MOV file. But the MOV file doesn't work in the program.
• Movie Studio

  7 answers, most recent on 1/19/2019

  RE: How do you disable Movie Edit Pro's 360 utility
  Hello, Yes, I've reset to default settings but I still can't get the query to download the codec for MTS files and the audio still doesn't work. Now I have a new problem, for some reason, it's not reading my jpg files from my camera phone, it's just
• Movie Studio

  No answers, created on 6/3/2018

  Final renders are choppy and pixilated
    When editing 4k video in Movie Edit Pro (version 17.0.1.128)the final render; QuickTime –Photo jpeg, of the movie comes out choppy (fast,slow, fast, slow, etc) and pixilated. The original MOV file is fine.4k video captured with a DJI Phantom 4
• Movie Studio

  8 answers, most recent on 4/12/2018

  RE: Picture in Picture skipping, freezing frames. RESOLVED
  Here's what's been asked for along with other info and comments. MEP 2015 Deluxe Version 14.0.0.160 (UDPP3) 64bitUpdated to Version 14.0.0.187. The computer was designed for business so I’m not surprised at the medium range CPU that’s in