• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds MMS2025 runs fine when switching "the" monitor on and off. Thanks for confirming. Now I know the bug is with the Source Monitor in VPX16; not the Program Monitor.  Why, in VPX, would you want to operate without the source monitor? This is a
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @SP. and @browj2 - Many thanks for your replies. I do indeed get the 101 error. I tried using the 32-bit version instead, but then when running Auto Cleaning and some other functions I received new error messages that I suspect were memory related.
• Music Maker

  17 answers, most recent on 6/11/2024

  Previous Audio Error (still a problem)
  This is a sort of follow up to the last post I made refering to the problem I'm having with MM, as I've yet to find a solution to the problem. I tried the solutions that people were trying to present to me, to the best of my ability, but since I am
• SOUND FORGE

  4 answers, most recent on 4/16/2022

  [Solved] Trying to record, but get a 'No devices exist' error
  I am using a Dell Windows PC, Windows 10, Realtek soundcard, all purchased a year ago. I purchased my copy of Sound Forge in the past week and recently updated so I am sure that I have the latest version. When I hit the red 'record button in the
• Music Maker

  5 answers, most recent on 6/27/2023

  Beatbox could not be loaded
  Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Jude-Harrison-Smith Hi Assuming this is the HP Envy with the AMD Ryzen 7 4700U processor (CPU) with integrated graphics The integrated graphics chip (GPU) in the Ryzen 7 4700U, is well below that of the recommended minimum RX470, a separate
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Photostory

  One answer, on 5/19/2023

  RE: Will not install
  @thomas-o Hi . . . . Everything went well, I ordered it, downloaded it and have tried three times to install it. . . . . From your previous post in August 2022 you had Photostory 2023 installed, albeit with a graphics card issue, which, as we heard
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this information
• Other products

  3 answers, most recent on 3/9/2023

  RE: OXA Error
  @Mervyn-Czarnecki Hi In addition to @emmrecs comment and assuming that the system scan did not find any errors or fixed them and you restarted the computer - not shutdown, power up - the Error 0xA: ....... generally means that there is an issue with
• Movie Studio

  5 answers, most recent on 4/13/2022

  RE: [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  Hi Graham & Stephen....I ended up reinstalling Windows - although that did not actually help. I reinstalled the program many times over. Then I had the idea to run it as administrator, and that worked. I also found that the way I copied media
• SOUND FORGE

  3 answers, most recent on 12/30/2023

  RE: Falhas seguidas no Sound Forge Audio Studio 17
  @Gilberto-Couto Caso você edite formatos de arquivo compactados como MP3, acesse as preferências do programa e ative sempre o proxy de formatos de arquivo compactados.  Caso contrário, precisaremos de mais informações para ajudá-lo, por exemplo,
• Music Maker

  11 answers, most recent on 5/2/2022

  RE: [Solved] Various issues
  @coneman Hi The Muma location error -usually means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once MMM is started, plug the device and
• Other products

  9 answers, most recent on 5/4/2023

  RE: [Solved] Cannot export videos to MP4 in Movie Studio 2022
  The problem really is just that the error messages are not detailed enough. I had to go into the main program settings and tell it to always use my CPU for hardware acceleration.
• Music Maker

  3 answers, most recent on 12/15/2022

  Access to ambiguous processes
  Why Does Magix Music Maker need access to processes that are not involved with Magix? I've received an update for Magix Music Maker. As I was updating the softtware, the program spit out errors telling me it cannot install due to certain processes.
• Photostory

  2 answers, most recent on 3/20/2023

  RE: HostNotFoundError due to simplitec.com AutoUpdate
  @PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows
• Video Pro X

  8 answers, most recent on 4/26/2022

  [Solved] system crash Video pro x13
  Hi I have this problem on Video pro x13 fully up to date version just brought it and updated yesturday Installed on two machines 1= windows 10 i7 nvidia 780TI 1= windows 11 pro i9 10900 cpu with a nvidia 980TI 32gb RAM both showing same error below
• Music Maker

  One answer, on 12/10/2023

  REALLY Weird kind of crash
  I have a really strange issue. Ever time, I start to play a song, preview of a loop or even a store preview in Music Maker and then I press stop, the program freezes. I don't even have to press stop, if the sound stops playing at all, it still
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  @zoro2 Hello Bob, I was happy to try to help you. Unfortunately, I was unable to do this. An answer to your question: "I saw in your list under common that you have a few extra folders such as CategoryDataBase, Database, metaData, proxy", I don't
• Movie Studio

  5 answers, most recent on 5/20/2024

  RE: Movie Studio will not install
  @Robert-Hicks Hi and welcome to the forum. Please note this is a public forum, not Magix support. Never publish your order number, serial number or personal details such as email address, contact numbers etc in the forum. We need more information to
• Photostory

  4 answers, most recent on 11/30/2022

  Global Memory Error
  I get an error "No global memory in MyAllocGlobalPTR for type 31" and am looking at a jpg file. It then keeps shutting down the program. What can I do to fix this. It is frustrating... has happened about 10 times, and the programis < 2 hours old.
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 Welcome to the Magix user to user forums. The faulting module, ntdll.dll, is a Windows file so you first should try simply rebooting your computer. Make sure you use the Power>Restart option, not the Power>Shut Down. If the
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. There is nothing intrinsically wrong with the video file. Apart from the bits per second and resolution, my files are almost identical from OBS and are useable for editing with a more current software version. However Movie Edit Pro