• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Jude-Harrison-Smith Hi Assuming this is the HP Envy with the AMD Ryzen 7 4700U processor (CPU) with integrated graphics The integrated graphics chip (GPU) in the Ryzen 7 4700U, is well below that of the recommended minimum RX470, a separate
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Daniel-Kosmatka Hi Daniel. Is this your machine? If so then it may be that the program needs to use a processor that has hyper-threading capabilities and the Intel Celeron N5095 does not support hyper-threading. To make sure I would contact Magix
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your
• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi This is most likely your Antivirus/Firewall program blocking the Download Manager which actually downloads and runs the main program installer. Try disabling the Protected folder/Real time protection feature of the AV/Firewall. If that
• Audio Cleaning Lab

  7 answers, most recent on 6/27/2023

  Recording Error
  I have Audio Cleaning Lab 17 that I have been using forever on my Windows 7 computer that crashed and burned. I bought a HP Windows 11. My Audio Cleaning Lab 17 loaded perfectly. BUT and this is why I am here needing help. When I go to Import a
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @dgclayton Hi Does the Music Editor start if you browse to the folder: C:\Program Files\MAGIX\Movie Studio 2023 edition \MusicEditor and double click on the file MusicEditor.exe If not try disabling your Antivirus and test again. If the program
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  @Felix-Wright Hello Felix, If you send an error message via a Magix program, you will never get a personal reply / feedback from it. However, such error messages are stored in a database, which Magix programmers can later analyse and improve their
• Movie Studio

  2 answers, most recent on 1/19/2023

  Startup PROBLEM
  an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @browj2 Hi John. I have just tried opening ME3 in both MEP 2022 and VPX 14 and getting 'Program cannot be started etc, error code 6. Can you see if your copy will open please? Ray.
• Video Pro X

  11 answers, most recent on 6/13/2023

  RE: Video Pro X 15 will not install
  @George-Monaghan Hi George, At which point does it block - with the downloader program (videoprox15_dlm_et7jp0.exe) or with the download program downloaded by the downloader program? And, how far does it get in the process? All, Has anyone else
• Video Easy

  2 answers, most recent on 8/2/2023

  win 11/ Black Grabber K0065 / Video Easy / audio not work?
  Hi, my pc with win 11 does not recognize the Magix K0065 as a sound import device.I have downloaded the premium drivers, removed the firewall and anti-virus.Ran the driver as admin. The driver is installed, but Magix does not appear as an audio
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @rraud I installed the program yesterday and used it "as is' without adding any other plug-ins or anything else. I was able to cut/copy/paste bits of an audio file that is originally an MP3 without issue. I have not tested with .WAV files since all
• Music Maker

  17 answers, most recent on 6/11/2024

  Previous Audio Error (still a problem)
  This is a sort of follow up to the last post I made refering to the problem I'm having with MM, as I've yet to find a solution to the problem. I tried the solutions that people were trying to present to me, to the best of my ability, but since I am
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Update: Bit of Balance to the majority of Negative/Unhappy/Critical comments on Acid (and/or Magix). With Magix support help... and lots of time spent by my own decision to do things from the cleanest slate as possible.... I was able to get Acid
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. There is nothing intrinsically wrong with the video file. Apart from the bits per second and resolution, my files are almost identical from OBS and are useable for editing with a more current software version. However Movie Edit Pro
• Movie Studio

  10 answers, most recent on 3/6/2024

  2023 Version keeps on freezing up
  As I am editing a 10 second video, the software keeps on freezing - the GUI is stuck but the processes are running in task manager. I have now exhausted all options: Ran CCleaner, rebooted the laptop, Magix Movie Studio 2023 is the only program
• Movie Studio

  2 answers, most recent on 8/17/2023

  Cant register Movie Edi Pro - You are no longer auhorized to perform
  Hi. I would like to install Movie Edit Pro on a different computer. I get following error message: You are no longer auhorized to perform this installation on your program version. Please extend your upgrate guarantee or contact support. I dont want
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @Reyfox Whatever happened to @MagixJeff - Jeff Krebbs? We got this, then nothing. Being seen to be doing something is often as important as doing something. As for bugs, they will always be there. Yes, but when certain bugs are clearly demonstrated
• Movie Studio

  18 answers, most recent on 10/20/2023

  Program Error
  Having had many problems with MS 2023 I recently upgraded to MS 2024. Again many problems but number one is having completed a project and saved it, I now find that it won't open with the message "file format cannot be read" as per the image
• Video Pro X

  3 answers, most recent on 1/2/2024

  RE: did not download
  @wolves99 Hi Not a lot to go on - we need more information to help diagnose the issue(s) you are having: Which Magix or Vegas program are you upgrading from: Video Pro X Movie Edit Pro, Magix Movie Studio 18 or later version Photostory Vegas Pro or