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Movie Studio
10 answers, most recent on 11/5/2023
Where is Manual for Mercalli V6 (with Movie Studio 2024)
Hi. I just activated Mercalli V. 6, but I need the manual. Searched both here and on the Prodad/Mercalli website. Is there a link to it? Thanks.
Movie Studio
41 answers, most recent on 2/6/2025
RE: How to fix or smooth de-interlaced content?
@jak.willis @me_again The BBC does not own the UK terrestrial transmitters and has to bid for channel allocation against competitors. Bandwidth and power are limited as the same frequencies are used by France and countries further afield. The UK TV
SOUND FORGE
4 answers, most recent on 8/26/2023
RE: Unable to download product and manual
The issue was that your website gives no feedback whatsoever that the download is taking place. Welcome to the Magix Sound Forge users community @Pablo-Riviere. That is usually browser behavior. I have a 'Download Status Bar' add-on on my preferred
Movie Studio
3 answers, most recent on 8/22/2025
RE: Movie Studio Platinum - how to download?
@Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
Web Designer
9 answers, most recent on 3/26/2024
RE: H1 Heading
@Ian-Hamilton Hi . . . . because title is on 2 lines it's now saying too many H1 tags as reading each line as H1 . . . . That is normal for several website creating programs. There is a 'messy' work around you can do, however IMHO it is not worth
Music Maker
6 answers, most recent on 11/5/2023
RE: Problems with the Upgrade to 2024
@Joe-Bridge Hello welcome Its not our website, this is a public user to user forum. Please contact infoservice@magix.net with your details for further assistance. Stephen Forum Moderator
Movie Studio
28 answers, most recent on 1/20/2024
RE: Upgrading my Computer (again!)
@AAProds Hi Al. It was certainly a thing with VPX 14 on the Magix website but such support is now lacking in the latest Magix publicity. Also for MMS 2023. I can't currently find anything on the current Magix website similar. I find that funny
Movie Studio
16 answers, most recent on 11/14/2025
RE: MEP plus 2022 freezing
@kaywah The first line of the tutorial that John CB linked includes a direct link to the website where you can download MediaInfo. Jeff
Movie Studio
6 answers, most recent on 12/7/2022
[Solved] NewBlue Effects Bundle Have WaterMark Even After Registering
So, I’ve searched around the forums in case my issue already had a fix, but sadly couldn’t find anything that worked for my situation. As a brief rundown of my issue - I’ve been using Movie Studio 14 for many years without any issues. At the weekend
ACID
5 answers, most recent on 4/23/2024
[Solved] Acid Pro 7 - recordings not saving, playback cursor not moving
This is probably a long shot since it's such an old version but I've been unable to find answers on old websites and posts. I still use Acid Pro 7 and it's been running totally smooth and fine for a while now. But suddenly one day, I started having
Music Maker
8 answers, most recent on 1/9/2024
RE: hjælp
I faced some problem like this but when did a reset the problem solved. And yes, if anyone over here facing a problem regarding your essay assignments then I would like to make you smile by sharing https://writinguniverse.com/knowledge-base/ website
Other products
3 answers, most recent on 3/30/2023
[Solved] Mpeg4 codec required
I have been using Movie Edit Pro MX for several years now. However when I download from the web in Mpeg 4 format, I can hear the sound but there is no picture visible, so am unable to edit the film. I am assuming I need a new codec for Mpeg4 but
Movie Studio
10 answers, most recent on 9/23/2023
RE: Movie Edit Pro 14 reload no CD
Hi Stephen i can't find any info on the website links my item is Magix Video editor. pro14 there is no link to download it
Rescue Your Videotapes!
20 answers, most recent on 9/9/2023
RE: Driver besides the default Win 11 (messed)
@Jorge-DeOliveira Hi. Then it could be Amazon or another third party boxed the dongle with the program. For quite a while Magix did not sell Rescue Your Video tapes and it's variants directly from the website due to them not finding a suitable
Other products
6 answers, most recent on 11/11/2025
RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
@fuss To my understanding Video Deluxe Premium is the software and it's identical in the Premium and Ultimate tier. Ultimate just has additional AI and Magix content stuff. But yes, currently support seems to be hard to reach and might not even
Movie Studio
3 answers, most recent on 3/4/2024
RE: Trying to register a free trial - doesn't send code to email!
@Ryan-Boyle Hi . . . . magix doesn't even have a customer support email for inquiries like this is mind-boggling. . . . . Magix email address for queries is infoservice@magix.net - this is stated in the Support page of the Magix website. There is a
Off topic
3 answers, most recent on 11/19/2023
RE: change email
can i have them cancel the order because when i bought the bundle it was gmai.com lol not Gmail.com so no emails will come i already asked for a cancel the order and threw paypal this website should really check for emails
Video Pro X
46 answers, most recent on 1/16/2024
RE: VPX15, no hardware encoding during BD burning
@johnebaker @CubeAce My GPU is from Gigabyte. I thought I'd try installing the driver from their website but it made no difference either. https://www.gigabyte.com/us/Graphics-Card/GV-N166SOC-6GD/support#support-dl-driver
Xara Designer Pro
3 answers, most recent on 8/28/2022
[Solved] Latest Version?
Okay according to Xara's website https://www.xara.com/us/designer-pro/ the latest version is 22 But my version is telling me there are no updates and I'm running 19 Which is the version I'm licenced for? I'm confused as hell, I've downloaded and
Other products
8 answers, most recent on 7/25/2023
RE: Problem: Not able to share my Music with the Jam community!
@charles-mack Which website do you want to upload your music to?
Music Maker
4 answers, most recent on 10/6/2022
RE: [Solved] How to get unlimited loops to load
First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
Movie Studio
22 answers, most recent on 10/11/2025
RE: Serial Number Problem with Video Deluxe2026 Trial
@GeeGee Hi. You don't have to have a one drive account on Win 11. It can be disabled and uninstalled from Windows. It is not however an easy to do operation if you are not that familiar with customising Windows. There are help sections on the
Movie Studio
30 answers, most recent on 8/9/2024
RE: Copyright Claim
@Carolly Thanks, yep it's not 100% clear 🤷♂️, I read this doc which sort of implies that monetisation is allowed 🤷♂️ - https://producerplanet.com/us/licenses/ (The infoservice@magix.net link is near the bottom of the list in that link) A few
Movie Studio
30 answers, most recent on 8/9/2024
RE: Copyright Claim
@Carolly Hi. I was replying to your last post when you uploaded the link to the pdf. I personally am not happy with clause 3 section 1. It is also not permitted to make the content available in such amanner that enables third parties to acquire the
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