Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hello. In fact, this was caused by my Norton antivirus software. All I had to do was temporarily disable my Norton antivirus and firewall. All fixed now! I have access to the Online Content Catalog, and I was able to change my website colour theme,

Movie Studio

6 answers, most recent on 3/20/2023

RE: [Solved] Accessing Storyblocks content ?

@Robert-Ravino Hi Storyblocks content is only available to users who purchased the Subscription service - it is not available for one of purchase of the software - see image below from the Magix website John EBForum Moderator.

Movie Studio

9 answers, most recent on 2/26/2022

[Solved] Transparent Background help/advice

Not sure where to look and would appreciate some advice. After using a program to first animate a couple of still image(s), I then used Unscreen Pro to provide me with a transparent image. However, the result is that I have been given two files, an

Music Maker

One answer, on 2/18/2022

[Solved] Redeem Credits missing

I have been trying to fix an issue with my Midi keyboard and MM premium 22 so I decided to reset the MM program once it rebooted I have now lost the redeem credits that were supplied when I purchased the software, I only purchased MM22 on the 26th

Movie Studio

67 answers, most recent on 2/8/2023

RE: [Solved] Uploading 3D video to YouTube?

@AgingTechNerd Hi. The 4K version was viewable at my end at the time of viewing. If you look at the Magix website on compatibility it still does not include Windows 11 as yet, nor the latest Intel processors. If at any point Microsoft integrate ARM

Other products

4 answers, most recent on 1/13/2022

[Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"

Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version

ACID

3 answers, most recent on 3/23/2023

[Solved] Trouble with ACID Serial Number?

I just purchased ACID MS 11 from an online retailer (guitarcenter.com, so it should be legit), but the MAGIX website does not recognize the S/N. Any ideas?

Music Maker

4 answers, most recent on 10/6/2022

[Solved] How to get unlimited loops to load

First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You

Web Designer

2 answers, most recent on 1/3/2022

RE: [Solved] Different Versions of Same Product

@Juliene Hi I assume that your Update Service expired and you did not download all of the Online Gallery - if you re-install after the Update service expires you get the original version you purchased and do not have any access to the Templates -

Samplitude

5 answers, most recent on 12/23/2023

RE: [Solved] problems with the registration of some plugins

Hi @JoanMiquel-Oliver, Following on from SP, I have just installed Samplitude Pro X6 Suite and Ozone & Convology XT have to be registered on their independent manufacturers websites - using the Serial Numbers in your Magix Invoice / receipt -

Music Maker

3 answers, most recent on 10/29/2021

[Solved] Very old licenses and "Magix Creation" logo

I have some "ancient" Magix CDs (MMM 5, MMM v2000, Live Act Pool) that have soundpools in them. The license file specifies: USE OF ALL SOUND FILES EXCEPT THE FILES ON THE ARTISTPOOL CD ROMsAll created works can be used royalty-free for commercial or

ACID

One answer, on 10/12/2021

RE: [Solved] Acid pro 10 keeps crashing with a slight key and bpm change

Hello! Below are some general troubleshooting steps you can try regardless of the error. Please attempt these: Reset the software Check for and Install Windows Updates - On Windows 7 you can search for "Windows Update" via the Start Menu. On

Movie Studio

2 answers, most recent on 9/8/2021

RE: [Solved] MAGIX Movie Edit Pro 2022 Premium

@Jason-Serrano Hi Jason. If your 2020 version is still showing in your Magix Account when you log into the main Magix website then yes. If it doesn't show contact Magix at serviceinfo@magix.net Ray.

Movie Studio

One answer, on 8/15/2021

RE: [Solved] Unregister and Reregister software

@Nir-Hasson Hi and welcome to the user to user public forums. As such please remove your serial number. We fellow users don't need it and you run the risk of compromising your programs security. You need to log into your Magix account on the Magix

SOUND FORGE

6 answers, most recent on 7/31/2021

RE: [Solved] Computer ID incorrect (error message)

Two plus weeks with this issue and here is the answer from Magix. Had I not uninstalled the program, I could still be using it just without the ability to make MP3's. MAGIX Pro Support Jul 29, 2021to me Hello,thank you for your message.I'm really

SOUND FORGE

6 answers, most recent on 7/31/2021

[Solved] Computer ID incorrect (error message)

Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading

Movie Studio

3 answers, most recent on 6/27/2021

[Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark

Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins. The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,

SOUND FORGE

25 answers, most recent on 4/25/2021

RE: [Solved] Quote: "An error occurred while creating the media file"

My issue has been SOLVED. Here's a SUMMARY. First off, my thanks to Magix staff member for the solutions he provided. This is what he wrote: INTRO This issue is a rare one, but it did happen occasionally, as it was an issue caused by a leftover bit

SOUND FORGE

25 answers, most recent on 4/25/2021

[Solved] Quote: "An error occurred while creating the media file"

I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the

Movie Studio

One answer, on 4/1/2021

[Solved] Cannot download Magix Movie Edit Pro 20 product

I purchased Magix Movie Edit Pro 20 at Guitar Center. They sent me a link to download the product along with the product key, but when I clicked on the link and chose United State as my origin, it showed to the www.magix.com website and I could not

Other products

2 answers, most recent on 3/24/2021

RE: [Solved] VEGAS PRO 18 - Poor quality programme

@Jesse-Shannon Hi Jesse. Also, why isn't Vegas Pro 18 listed in the "new Post" product listing drop down menu? Is that saying how little they believe in their product or have I missed something? Yes, you are on the wrong website. Vegas has it's own

Photostory

3 answers, most recent on 3/22/2021

RE: [Solved] Cannot boot The software anymore

Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my

Music Maker

2 answers, most recent on 3/7/2021

[Solved] Upgrade not registered even after payment successful and email receipt

So i have dug a little further and found some weird stuff..... i have a purchase order email confirming my upgrade to magix music maker premium 2021.... however when i sign into the magix website in order to find the SN... the only SN it is offering

ACID

3 answers, most recent on 2/11/2021

[Solved] Acid Pro 8.0 Error Code: -57

I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue