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@Can-Dive, @johnebaker, @browj2, Hi, ....I'm not sure if the bug is fixed?... This bug has already been fixed via update version 23.0.1.191. Objects created with an in and out point in the preview window can now be dragged directly from the preview

Movie Studio

One answer, on 1/27/2024

[Closed] Movie Studio Platinum 14.0 stopped

I've been using Movie Studio Platinum 14.0 for a few years, but now it's stopped working. I've already uninstalled and installed it again, but when I click on the icon, it loads and then the "stopped working" message appears. Windows 10 64 bits

Audio Cleaning Lab

12 answers, most recent on 9/22/2025

RE: insuffient memory

Hi all. I am experiencing this problem and have tried what was suggested above but still having the issue every time i open Cleaning Lab. Any fixes?I am operating Windows 11, Gen-7 Core i7 16 gb ram, 1T ssd

Movie Studio

One answer, on 7/19/2024

RE: Software Won't Install

@RICHARD-DAMICO Hi Please do not duplicate post on the same issue, I have closed your other post as you have provided more information here. Respond in this topic for this issue, do not create a new post each time. We need more information: Did you

SOUND FORGE

7 answers, most recent on 12/11/2023

RE: RX Plugins Crash Sound Forge

windows 11 pro version 23H2 these presets do work sound forge pro 17.0.2 Izotope presets do not presets shown in attachment are from acoustica 7 menu of presets display properly audition, process button missing when viewed SF my 2 cents

Video Pro X

40 answers, most recent on 6/7/2023

[Solved] Sony FX3 files compatibility with Video Pro X

I have been using Video Pro X with mov files, a Magix version I bought back in 2018, however, I cannot get any audio to play from my new Sony FX30 camera. (FX30 and FX3 use the same video/audio codecs) In the timeline I only see the video but no

Movie Studio

11 answers, most recent on 1/31/2024

RE: on load, the welcome screen hangs

Most probably windows update (they are automatic), nothing else installed lately. The last item on the splash screen is "Loading presets for mobile devices" and that's where it stays forever.

Movie Studio

18 answers, most recent on 10/20/2023

RE: Program Error

@PETER-CLARKE Hi, you're on Windows11 so i had to get this pic from the internet. It's the Performance tab I want to see, after clicking on performance enlarge the window if you need to so it shows all the things in the list, CPU will be at the top

Movie Studio

5 answers, most recent on 12/30/2022

[Solved] Magix Movie Studio 2023. Can it run vf files?

Is it correct that Magix Movie Studio 2023 is unable to run and render vf projects? I have been using Sony Vegas Movie Studio HD Platinum 10 on a Windows 7 pc. I am now on a new pc with windows 11 and will be using Resolve or possibly Magix for

ACID

2 answers, most recent on 3/12/2024

Can't get access to editable audio files

Hello. Help me solve the problem with Acid Pro 11 (OS Windows 10 Enterpise, admin rights). I cannot save audio files after editing in other programs, despite the fact that in the settings there is a flag to Close media files when acid is not the

Music Maker

36 answers, most recent on 12/17/2025

RE: Need help fixing magix..am losing hope

Malawarebytes.. Iv'e had it for 14years also.. I spoke too soon. Magix 2024 Crashed. Guess that's it.. This wasn't an issue like I said until I uploaded that song..Litterally after I made it into a mp3 directly from the magix program. Magix crashed

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

@Robert-Madison Hi, Are you running PhotoStory as Administrator? If so, don't. Windows blocks the Admin from using drag and drop. I have 2025 and it works as you have been shown and told. There is no simpler method in any program to get objects onto

Music Maker

18 answers, most recent on 12/30/2024

RE: Magix Music Maker 2013

@Khairi-Issa Unfortunately accessing the download from my older device (windows 7) did not work either. Have you checked C:\Users\YourWindowsUsername\Documents\MAGIX Downloads\Installationsmanager ?

Samplitude

10 answers, most recent on 5/4/2023

[Solved] Latency - Samplitude Pro X7 Suite

Hello! I'm testing Samplitude Pro X7 Suite, and there are things that I really like, but I can't get the latency down. As a test, I have open 3 midi tracks with virtual instruments, with 5 notes each track approx. So when I press any key on the

Rescue Your Videotapes!

5 answers, most recent on 5/29/2024

How to I convert MXV video files to a different format such as MP4?

Hello, I purchased Magix Movies on DVD 7 (I think is was the forerunner of "Rescue Your Videotapes!") back in 2009 and transferred several hours of video to my computer hard-drives. As a result, I now have a folder full of .mxv video files that I

Page & Layout Designer

One answer, on 10/6/2023

for some reason i can not download the software it does not download

i use windows 7 64 bit and 32 bit it does not download and stay on 0

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it

ACID

One answer, on 1/1/2024

RE: installation after windows 11 upgrade

@Stanley-Sims You can try to uninstall it with the Windows troubleshooter: https://support.microsoft.com/en-au/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d Then reinstall Acid.

Movie Studio

12 answers, most recent on 3/25/2025

RE: Black screen in video

@friendflyer Hi Please do not duplicate post on the same issue, I have closed the other topic where you posted the same info. Movie Edit Pro 2018 v 17.0.1.128 - from your last post you had upgraded to Movie Studio 2023 via 2020, have you reverted

Other products

14 answers, most recent on 10/16/2023

RE: Downloading Xara 3D 7

@HaldunOzbudun Welcome to the Magix user to user forums. XARA 3D7 was released at least 15 years ago, long before Windows 11 was even thought of! It is more than possible therefore that it will not install or run properly under that Operating

Xara Designer Pro

4 answers, most recent on 2/23/2023

[Solved] Table Menu option missing

I have Xara Designer Pro X 19.0.1.65946 DL x64 Feb 7 2023 (on Windows 10) and I don't have a Table menu option at the bottom of the left side toolbar. I can insert a table from the top "insert" menu (it goes to the online content catalog), but

Movie Edit Now

16 answers, most recent on 10/22/2024

RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

@Grimbles Hello Grimbles, It is still unknown whether you have MEP14 from 2008 or MEP2014 from 2013 on your computer. I can tell you that both MEP programs are 32bit and that they still have a P2 serial number. I just installed MEP15 from

SOUND FORGE

5 answers, most recent on 12/9/2023

RE: Keep getting Feature not included" or "Help not supported" message SF

Thanks for the suggestion rraud. I doubt that a reset would fix it. It looks like a compatibility problem with Windows 11. I've run the Win11 compatibility test, and SF7 is running as XP SP3. My SF7 is fully functional that way. This includes the

SOUND FORGE

3 answers, most recent on 7/9/2024

Convert Stereo mp3 to Surround Sound (Dolby AC3?)

I am new to Sound Forge Pro 18. I used to use it about 6 years ago, but it has changed considerably. I purchased it to upgrade my sound collection of over 2500 songs. I want to convert these to 5.1 (or 7.1) Surround Sound files. Are there any