Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Tomasz-Szwej The crash could be caused by your audio driver settings. In the Music Maker program settings select the Audio/MIDI tab and select an ASIO driver. If you don't have an audio interface with ASIO drivers you can select the Music Maker

Off topic

31 answers, most recent on 5/29/2026

RE: Stopping pop-ups from MAGIX on PC Boot

Thanks @johnebaker No grey bears. But there is some good news ... @SP. wanted to see the "Hide News" pane and it is set to hide the news.The good news is that I have started VPX16 twice this morning and have been free of the curse. I haven't

Music Maker

2 answers, most recent on 12/29/2025

RE: Which Soundpools are included in MM2026 Ultimate

@Tony-Kovac Your post here has been hidden since it has nothing to do with the question which @Eusebio-Rufian-Zilbermann asked! Please do not hijack another user's thread by creating a post which has nothing to do with the original question but

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

@Apollo89x Hi . . . . tick all the boxes, and so install all then delete the shortcut icon for Travel Map off your computer . . . . That is a fudge, the correct solution, if you originally installed all the Extra Content, is to uninstall the Travels

Off topic

8 answers, most recent on 10/14/2025

RE: Software

@Eric-Bremmer As I understand it, the Computer ID required for the off-line registration of older software is NOT something you can "find" for yourself. Rather, it is generated by the software itself as part of the off-line registration process,

SOUND FORGE

One answer, on 8/7/2023

[Solved] Need to get serial number

My computer crashed and I was forced to reload SF 15. Cannot find serial number, trying to find a way to to contact these cats to get a new one. Anybody know to how to communicate with Magix? I successfully downloaded it from my purcahses list but

Music Maker

6 answers, most recent on 12/7/2023

[Solved] Failed to create OpenGL context for format QSurfaceFormat 2.0

I had to return a workstation I bought due to crashes, and this tower was supplied by a family member, it's software goes back to 2012, but it has Win10 64-bit loaded up successfully. No error messages were returned when first loading up magix mm,

SOUND FORGE

14 answers, most recent on 2/3/2025

RE: LOUD STATIC NOISE

@Dextryl-Ferrao Maybe the deletion works if you restart your computer. Please select the Restart option and not the Shut down option. Uninstalling Music Maker might also work. But I'm not sure.

SOUND FORGE

2 answers, most recent on 4/1/2025

RE: Pro 18 upgrade won't install

@Jim-Goodman Your firewall or antivirus is blocking the download and that's why the downloader cannot save the installer on your computer and the download pauses. Either disable the safety temporarily until the download is done or add an security

Video Pro X

One answer, on 12/18/2025

Video delux 2026 Crached

I downloaded a trial version of Videodelux 2026. ComputerLenovo IdeapadWindows 11Processor: Intel(R) Core(TM) 7 150U (1.80 GHz)Installed RAM: 16.0 GB (15.7 GB available)Intel Graphics Card: 128 MBStorage: 956 GBSystem Type: 64-bit operating system,

Rescue Your Videotapes!

21 answers, most recent on 3/2/2026

RE: what are correct driver(s) for the "video grabber" K0065 for win11?

Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional

SOUND FORGE

28 answers, most recent on 1/27/2025

RE: INSTALLING LEGACY PLUG-INS

Hey, that fixed it!! I'm on Windows 11 - not Windows 10 - but that fixed it! I didn't even have to reboot the computer. Thanks Again, RRaud!🙂🙂🙂

Web Designer

2 answers, most recent on 10/3/2025

RE: Error No.6

@Nigel-Watson Hi Is this a re-install on a new computer running Windows 11? Added: @SP. . . . . I'm pretty sure that it's no longer possible to download such old software from your Magix customer account . . . . Confirmed, none of the Xara products

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@scott-james Audacity doesn't support ASIO as far as I know, because it is distributed under an incompatible license. It's odd that it works fine with your setup while SF Pro 18 doesn't. Just in case, do you maybe have the Magix Low Latency ASIO

Other products

2 answers, most recent on 11/19/2025

RE: I want to download Independence Free but get taken to the wrong page

Dear SP. Thankyou very, very much! Main reason I was after this was because I've got an older computer and Independence is multitimbral, so I don't need to have a ton of instances going to use it. I see what you mean about the full price version -

Photo & Graphic Designer

One answer, on 1/9/2025

RE: I need to reinstall Xara on my new computer

@Sparky263 Hi When you purchased the software you get 2 activation slots for installing on 2 computers, you can install the software on as many computers as you wish, however only 2 can be active concurrently. This is a very common method of

Movie Studio

12 answers, most recent on 4/23/2025

RE: Error after installation when opening program

im, having this same issue on my Dell computer and windows 11 with the latest intel drivers error in module "OpenCl.dll [Load address 0x00007FFBCA090000] to address 0x00007FFBCA09A21E [Exception 0xc0000005 "ACCESS_VIOLSTION"]

Music Maker

5 answers, most recent on 6/7/2023

[Solved] UNABLE TO INSTALL PURCHASED PRODUCT

I purchased MUSIC MAKER PREMIUM. Attempted to load it on a Windows 7 computer. Install failed, system is out of date-uninstalled software. Bought a new computer and attempted to install from my purchased item and the web page downloads the free

Video Pro X

2 answers, most recent on 4/21/2025

RE: Rendered transitions leave audio static. Why?

@keruxjeff Hi . . . . Intel i7-3610QM @ 2.30GHz; Microsoft Windows NT 6.2.9200.0 64-bit; 1 TB Samsung SSD 860 EVO Drive; Intel(R) HD Graphics 4000 1600x900; Windows 10, Version 1909 (OS Build 18363.476); . . . . According to one of your previous

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@Can-Dive Win 10 Computer: MMS 2023, MMS 2024, VPX 12, none will give audio. Win11 Desktop: gives audio in MEP 2021 and MMS2025. Win 11 Laptop, no audio from MMS 2025. Graphics card, I wonder? Sig shortly to be updated.

Music Maker

4 answers, most recent on 3/10/2025

RE: Arranger Volume Indicator

@David-Barselow If the visualizers don't display anything please try restarting your computer. Select the Restart option and not the Shut down option. The live pads need to be installed from the in-app-store if I remember it correctly.

Movie Studio

16 answers, most recent Yesterday

RE: Video Deluxe 2026 Plus

@AAM Thanks for the Windows version. Error code 5 Access violation is a Window issue, he most likely cause is a Windows Update. To check your system, close all running programs then:- Hold down the Windows Key and press XSelect - Terminal (Admin)

Audio Cleaning Lab

2 answers, most recent on 11/14/2023

RE: [Solved] Years of great use but now - won't correctly record an audio track

@Colin-Moore4378 Based on a previous post you made I'm guessing this is a question about ACL 16. Is this correct? You say you have recorded the same track in the past but now [it] omits some instrumentation. Taken literally at face-value I have to

Movie Studio

90 answers, most recent on 1/13/2025

RE: Slideshow-Reducing photo length merges Audio track

@AAProds @Gid I have been instructed by the dear wife to turn off the computer and come to bed. More tomorrow John CB