• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  Hi John. I can't see that I have Magix Cloud import/Update Notifier. There's an Update Online option in the Help section but that's all. Strangely enough, the last two times I started my laptop neither Photostory nor the pop-up ad appeared on
• Samplitude

  2 answers, most recent on 3/18/2025

  RE: Latency in VST playback on Samplitude Pro x8
  Hi, Thank you so much for the advice. I've tried altering the settings you recommended to no avail I'm afraid. I have my Yamaha Clavinova CVP-305 plugged into a U6midipro box which is then plugged into my laptop via USB. The driver options i have
• Music Maker

  20 answers, most recent on 9/28/2024

  RE: MIDI Issues Out of the Blue
  Show hidden devices is now enabled. Under what device category should Digital Keyboard 1 be listed? I assume it's Audio Inputs and Outputs, but it's not there. This is so weird. I made absolutely no changes to any settings between last night and
• Video Pro X

  2 answers, most recent on 8/7/2025

  Video Pro X Crashes as soon as it hits 8GB of RAM usage (Solved)
  This is an odd one, and I've managed to resolve it, but in the interests of helping the community, I'd like to post my solution. I would appreciate a clarification as to why the software crashes once it hits 8GB of system RAM usage, when I have 64GB
• Movie Studio

  10 answers, most recent on 1/9/2024

  RE: Fails to open
  Could be "l". The new PC is Windows 11. Would this make a difference (although movie studio 2022 loaded on a windows 11 laptop) ? Could be one for a reinstall @emmrecs
• Movie Studio

  2 answers, most recent on 8/28/2023

  [Closed] I bought a new laptop. Serial Number?
  I bought a new laptop. Can't open Vegas 17 without my serial number. Lost the product box.
• Movie Studio

  2 answers, most recent on 1/14/2023

  [Solved] Unable to create Activation code
  Hello! I've recently gotten a new laptop and have been meaning to install my copy of Movie Studio 15 Suite, but it keeps giving me an error whenever I try to create an activation key. All the info seems to be correct and I've made sure to remove my
• ACID

  One answer, on 2/6/2024

  Register
  I am unable to register Acid 8 - the registration page keeps returning a blank screen. I have a 25 site licence. I am a teacher. I am running Windows 10 on a HP ProBook x 360 11 G4 EE laptop.
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @James-Hoare Hi . . . . Could not find a part of the program. Please install the program again . . . . This suggests to me you are referring to Vegas Pro or Vegas Movie Studio, is this correct? If so you are in the wrong forum, the Vegas product
• Movie Studio

  21 answers, most recent on 2/29/2024

  RE: Magix Movie Studio 2024 Suite and Adobe Premiere Elements
  @CubeAce Hi Ray It should not, when I connect my laptop (144Hz) to a second monitor (100Hz) via HDMI, I have no issues. I cannot test as the second monitor is not available at the moment. John EB
• Music Maker

  2 answers, most recent on 5/13/2024

  I bought version MUSIC MAKER PREMUIM EDITION 2021
  I am supposed to have a 2 device license and I tried to install it on my laptop and it has killed both my PC copy and the one I tried to install on my laptop for mobile work. MUSIC MAKER PREMUIM EDITION 2021 and it won't let me create any activation
• Music Maker

  12 answers, most recent on 3/21/2024

  RE: Music Maker not working
  Please accept my apology,      I was frustrated thinking that this software had failed on both my desktop and my new laptop.I got angry and said bad thing about your software! Sometime latter I found not only did your Software failed but Bitwig
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson I regularly export m2ts from Vegas as my AVCHD camera records 50i mts. No problems but if you are having problems please post on the Vegas forum. But there's a bigger issue you need to be aware of which applies to many video editors
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds Hi Al . . . . Why, in VPX, would you want to operate without the source monitor? . . . . Sometimes it is a necessity, I do this regularly, when I am working on my laptop, as now, and I do not have access to a second monitor, eg a TV. to use
• Music Maker

  41 answers, most recent on 11/17/2024

  RE: Program reacts very very slow
  @Reuben-K Hi What changed on the laptop between being OK and getting laggy, eg Windows or program update? Is the lag related just to Music Maker, which version number (?), or other programs as well. Is Windows, which version (?) up to date and are
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent
• Movie Studio

  6 answers, most recent on 12/30/2024

  RE: Cannot uninstall Video de luxe...
  @John-deHaas Hi In addition to @emmrecs comment, the i7-10700 processor with integrated UHD 630 GPU, latest driver version is 31.0.101.2134 There are other possible contributing factors to the issues you are having: . . . . 256 GB (C-Drive) . . .
• Movie Studio

  One answer, on 4/10/2026

  RE: Video Display/Audio in Video Deluxe 2026
  @hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your
• Movie Studio

  18 answers, most recent on 4/9/2024

  RE: Intel Graphics Driver Disabling Waking Up By Mouse/KB bump
  @AAProds Another thought as you mentioned this waking problem was recent. I mentioned in a different topic Windows update KB5035853 has given some people a headache for various reasons. Apparently the latest KB5035942 has fixed a lot of these
• Movie Studio

  32 answers, most recent on 8/5/2024

  RE: Timeline Cursor Question
  @Gid, @CubeAce, @me_again, @Can-Dive, @browj2 Hi everyone . . . . the numbers change a little . . . . Same here at the initial start of playback they drop to the low 20's for about a second, after that constant 35/35 with the effects I have tried,
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days
• Video Pro X

  8 answers, most recent on 11/27/2024

  RE: VPX performance
  @johnebaker I gave all my Canon gear to a young lady who I know that likes to shoot stills. She had a 12MP Canon and I gave her my camera along with 3 lenses and an official Canon carry bag for the gear. She loves it. Next, to get her to do some
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @CubeAce Hi Ray I think Al has hit the nail on the head with this: . . . . multiple files over a couple of drives containing snippets of Mirage video . . . . Bringing these together into one location as Takes, ie references to the video location and
• Movie Studio

  15 answers, most recent on 5/8/2024

  RE: Problem when dragging clip from preview window to timeline
  @browj2 Hi John . . . . What I see is that after dragging to the timeline, the playback marker jumps to the beginning of the range. . . . I cannot replicate this, the playback marker stays wherever it is placed in both MMS 2024 and VPX15, VPX 16 is