• ACID

  6 answers, most recent on 9/25/2025

  RE: Does Acid pro have a CHANCE!!.
  @DyReck411 I found this explanation. It was originally never planed to develop new versions of Acid and Sound Forge. We simply got lucky. The truth was that VEGAS Pro was the primary target of the acquisition and was spun off as a child company. SF
• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  RE: Converter driver install problem
  @rookyl Hi Try downloading and installing the latest Premium driver for the K0067 USB capture device from here. HTH John EBForum Moderator Hey, I tried downloading and installing the Premium driver again, but it didn't help.
• Music Maker

  6 answers, most recent on 8/24/2025

  RE: Buffer Crackle
  @frank-flores Hi . . . . Crackling with buffer set at 1024! . . . . Did you try increasing the number of buffers and sizes to fix the crackle? What is the specification of your computer system including Windows version and program version, see this
• ACID

  26 answers, most recent on 3/20/2025

  RE: Status of the future of ACID?
  @Djronrella https://www.magix.info/us/forum/new-update-for-acid-pro-11--1311189/#ca1835972 This is the last "official" status at the end of 2022. Additionally, Magix hired a new CPO, who decided to rationalize the development and concentrate
• ACID

  9 answers, most recent on 11/16/2023

  [Solved] ACID Music Studio 11 users feedback and info!
  Hello ACID Music Studio 11 users! Can I get some feedback and info on your use and experience with AMS11? -Working good? -Most recent updates/fixes? Does it seem like its being supported currently like Music Maker seems to be with fixes and
• Movie Studio

  3 answers, most recent on 8/22/2025

  RE: Movie Studio Platinum - how to download?
  @Simona-Krasulov Welcome to the Magix users forums. First, Movie Studio Platinum and Video Deluxe 2026 are totally different products. That is why your serial key for the former can never be used with the latter, sorry. You need to go to your Magix
• SOUND FORGE

  11 answers, most recent on 8/9/2024

  RE: Batch Converter Presets
  @sean-mccoy  SP Update: Test made on SFP v14.0 & v16.0. Batch Job file extension is *.bj on both versions. Test works. Copy your old custom presets to C:\ProgramData\MAGIX\SOUND FORGE Pro\16\Actions\ex. Old Presets. Double check the destination
• Samplitude

  5 answers, most recent on 10/24/2024

  RE: Open template VIPs more quickly?
  @Daz_Harris As advised to you in your previous thread: https://community.samplitude.com/ Jeff
• Movie Studio

  16 answers, most recent on 6/11/2026

  RE: Video Deluxe 2026 Plus
  @AAM Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card(s)
• Other products

  One answer, on 11/6/2024

  RE: [Closed] Video Pro 22 Suite
  @Rex-Johnson Please read this pinned post and follow the advice given there. Also, please be aware these are user to user forums and not any contact for Magix staff. You need to email infoservice@magix.net and explain your request. This thread will
• Movie Studio

  18 answers, most recent on 9/2/2024

  RE: How to have Multiple Effects Masks on one 'Effect'.
  @robertkjr Hi Perhaps this tutorial will help with the principles, no matter which mask you use, ie the Magix masks or your own.. John EBForum Moderator
• Music Maker

  9 answers, most recent on 11/1/2025

  RE: Loads but wont run
  @THOMAS-LINNERTZ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Samplitude

  12 answers, most recent on 12/14/2024

  RE: New update is available for Samplitude Pro X8 and Pro X8 Suite
  @Phil-Thompson Uninstall Samplitude, reinstall it, apply the previous patch available here: https://www.magix.info/us/forum/update-patch-for-samplitude-pro-x8-pro-x8-suite-und-music-studio--1338278/
• Movie Studio

  One answer, on 6/16/2024

  RE: [Closed] Vegas Pro won't let me in
  "Sent to Device Management"! Doesn't make sense. Anyway you are on the wrong forum https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1274081/ Repost on the Vegas forum for assistance.
• ACID

  3 answers, most recent on 8/5/2025

  Are included Libraries Commercial Royalty Free?
  I have purchased Acid Studio, thinking of upgrading to Pro, for added features and 13GB acid library.Before I commit I wish to know if the library that comes Acid Studio standard and pro are commercial royalty free or not?I would be grateful if this
• Movie Studio

  2 answers, most recent on 12/23/2024

  RE: Drag to increase imported video file
  @Mark-Woodson Hi, you should be able to drag the end of a video to shorten it, keyboard Z trims the start of a clip, T cuts the clip & U trims the end of the clip, There's a button at the top of the timeline. .....  but felt it was time for an
• Movie Studio

  3 answers, most recent on 5/28/2026

  RE: Seems to be a codec problem
  @james-o7579 Hi . . . . MediaInfo analysis is:... Codec ID   : mp4a-40-2 . . . . If this is the only codec data in the MediaInfo analysis then you have only the audio part of the video clip. From the Legria specs, the 2 encoding formats the camera
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has
• Video Pro X

  31 answers, most recent on 8/28/2024

  RE: Selecting Movie Settings with VP X16
  @rickduley Could you give us a Mediainfo readout of your video file, as per this Magix tute. We can then set up your DVD movie settings to match your video settings.
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
    in regards to your other question. my previous version was SONY Movie Studio Platinum version 13.0. The program is listed right on my MAGIX account:   Really the version13 was working fine for me. it had a couple bugs but at least I could use it.
• Other products

  3 answers, most recent on 2/2/2024

  [Solved] Photo Manager Deluxe Hangs on Startup - Can I Purge Database?
  I'm using Photo Manager 13.1.1.12 (edited typo) It worked fine for a long time. However, it now hangs on start up and becomes unresponsive, never taking any input at all. Task Manager shows Firebird SQL Server - MAGIX Edition (32 bit) taking a lot
• Photostory

  4 answers, most recent on 1/29/2025

  RE: Storyboard Problem in Photostory deluxe 2025
  @robert-d8452 Hi See this comment. If that does not help, please give more information on how you are adding the images to the timeline. Also check if they are on the timeline in Timeline mode and/or can be added. What is the specification of your
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  @me_again Hi Andy That is the bug notes I was quoting from when I commented on NV recommendation of reverting to an earlier version of MMS/VPX. I notice I missed putting the link in my comment. 😒 John EB