• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  Hi All As Magix are now aware of the small amount of users who had paid for products using PayPal and did not receive them, and have been contacting users individually, I am now closing this post. Please bear in mind this was a technical issue with
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Microsoft delivered some broken Windows updates over the last couple of weeks. This includes broken Visual C++ Redistributables and broken MIDI 2.0 integration. I wouldn't be surprised if this is the cause of Sound Forge no longer
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  [Solved] How to activate on multiple laptops - soundforge 365
  I go back and forth between 2 laptops. Is there any way to get soundforge 365 on both without buying another full license? That seems stupid. I get why they do it, but still. If there is not a way, then my second question is: are there limits to how
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Movie Studio

  6 answers, most recent on 8/29/2025

  RE: transfert de Movie Studio Platinum 16 à Movie Studio 2025
  @Henorm Hi. Who told you Platinum 16 wouldn't work under Windows 11? You have only posted this one topic to this forum. The only incompatibility issues that would arise is if you had used effects within a project that may have either been removed or
• SOUND FORGE

  3 answers, most recent on 3/12/2026

  RE: Butch Vig Vocal Plug-in can't be loaded into plug-in chain
  Yesterday I was on the Waves (maker of the Butch Vig Vocals plug-in) website and I found that only an earlier version of that plug-in would work with Acid. I’ve used the Sony, now Magix, music software, ACID, Vegas and Sound Pro for ages. After I
• Music Maker

  11 answers, most recent on 8/26/2024

  RE: Audio effects rack
  @johnebaker ive restarted etc still nothing. Are the effects i mentioned previously still in this 2025 version or have they been removed, in another location, etc?
• SOUND FORGE

  2 answers, most recent on 6/5/2023

  RE: [Solved] Software disappeared after update
  @RH-Ding Maybe the update needed to uninstall Sound Forge first but was then blocked from installing. Please visit Magix.com and log into your user account, then download Sound Forge again. Alternatively look into the directory
• SOUND FORGE

  6 answers, most recent on 9/23/2024

  RE: No audio when using a jog wheel
  If it's consolation, the 'J K L' keys can still be used to scrub.
• SOUND FORGE

  9 answers, most recent on 6/4/2026

  RE: Is this the end of Sound Forge?
  @john_barr Is this a problem? I personally still use SF12 and it works fine. It seems like SF18 also is less buggy than previous versions 16 and 17. For editing WAV files and it's scripting capabilities it's good enough.
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  Hi . . . . Please note that the color in the Text selection box is MUCH REDDER than it looks here. . . . color in the screenshots, as you see, is what I see see in Irfanview and Photoshop . . . . Does this mean you see the colour issue only in
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  @Can-Dive VDL is too weak when it comes to color grading and, above all, processing 10-bit material. "But where there is light, there is also shadow" is a German saying. By light, I mean all the positive aspects. By shadow, I mean the negative
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Music Maker

  16 answers, most recent on 1/12/2026

  RE: Midi keyboard not playing live
  @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
• Music Maker

  10 answers, most recent on 1/26/2025

  RE: Chorus VST Effect plug in won't load
  Thank you - I have tried this, and unfortunately, I cannot find the Vintage Effects Suite folder anywhere. I tried uninstalling and reinstalling the entire program and running all updates etc, but it still is not fixed.
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  [Solved] SFP15 uninstall / reinstall failure
  SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @Bol Hi Rob. Yes, my Intel Graphics UHD 630 is installed, but the hardware acceleration setting is all three NVIDIA GeForce GTX 1660Ti. My settings are also set to only use the nvidia card on my system and yet if you open Task manager you may find
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  There was a discussion about OFX implementation in both MMS and VPX, with the blame on BorisFX. So I asked on the Boris forum about this and received an answer from their Senior Product Manager making it clear that it was a Magix issue. Even with
• Video Pro X

  5 answers, most recent on 3/20/2025

  RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again
  How did you get your serial number? If by email try copying and pasting instead of typing. Also check your email is the same one used when purchasing. If you still have problems you need to contact Magix direct. Try emailing infoservice@magix.net
• ACID

  2 answers, most recent on 3/31/2025

  RE: Just re-installed Acid for old time sake
  I would also like to see ACID Pro revived. But for now, I am doing what SP suggested, starting a project using loops in ACID (which is still the fastest way for me to work out a song), then exporting the stems into another DAW for adding other stuff.
• Other products

  6 answers, most recent on 11/11/2025

  RE: I purchased Video Deluxe 2026 ULTIMATE but was sent wrong link
  @fuss What does your order confirmation e-mail say? Which version is mentioned there? Other Magix softwares like Music Maker also have an "Ultimate Edition" which is technically the Premium Edition plus additional goodies. I would surprise me if
• SOUND FORGE

  11 answers, most recent on 8/9/2024

  RE: Batch Converter Presets
  Well, it's still not working. I created a folder in the Batch Converter as instructed, but there's still no Actions folder in Program Data. And manually created folders aren't recognized in SF. Now the Batch Converter won't open at all. Something's
• Movie Studio

  2 answers, most recent on 11/12/2025

  RE: guide lines
  @Frederik-deRoo Hi If you are still using MEP 2017 - the quick method is to select Effects, View animation, Size and position, Centre option If you have upgraded to Video Deluxe then it has a similar new style option for quick positioning, it looks
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  @ron-griswold HI . . . . My specs are current.. i think the 9900k processor is still a force to be reckoned with . my system still handles anything i throw at it  . . . . To expand on @CubeAce comment re AI and your system, whilst your system is