• Video Pro X

  6 answers, most recent on 8/7/2025

  RE: Problem download video using FIREWIRE
  @zdenekrsa I regularly use Firewire to download video from a range of digital video cameras but I have never seen either of those error messages. I assume you are trying to use the DV to MPEG icon option on the Capture screen. Is that correct? If
• Samplitude

  One answer, on 1/23/2024

  RE: [Solved] Ativar plug-ins
  @Marcelo-GonalvesVargas Por favor, verifique seu e-mail de confirmação do pedido para obter números de série adicionais e visite o site da Izotope e crie uma conta de cliente.  Registre seu número de série lá, baixe e instale o software.     Please
• SOUND FORGE

  2 answers, most recent on 7/9/2025

  RE: Lost sound forge file/program
  @Don-Scott4578 Hi Login to your account at magix.com, Account icon is top right of the home page, using the email address and password used the first time you registered the software. Under My Products you may find your registered software, a
• Video Pro X

  2 answers, most recent on 7/14/2023

  [Solved] Download
  Before buying Vegas Pro I want to know, if my laptop crashes and dies after downloading it, will I have to purchase it again? It's very important since the sale is going on right now and I wouldn't want to have to get it at the regular price having
• Movie Studio

  3 answers, most recent on 5/28/2025

  RE: [Solved] Does Movie Studio 2025 Platinum support HEVC?
  @mlp-mlp Hi. upgrading from Sony Movie Studio 12 to Magix 2025 Platinum Magix Movie Studio is not an upgrade from Sony Movie Studio 12, Magix Movie Studio is a different program but it is a good basic editor, as you say you're looking for 'simple
• ACID

  8 answers, most recent on 2/27/2026

  Acid Music Studio 11, Auto update failure.
  Every time I run Music Studio 11, im prompted to upgrade. So I have been trying but it always fails at installing the Microsoft Visual Studio redistributable . I have tried downloading the version from microsoft and running a repair, then installing
• Movie Studio

  16 answers, most recent on 2/25/2026

  RE: Can't get Red Text
  I know this isn't the purpose of this forum, but I need to repeat my question about Movie Edit Pro versions that I see being referred to on this website. Some time ago, I tried the "Easy" version, but it wasn't enough for me. 😐 So, is there an MEP
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error
• Movie Studio

  2 answers, most recent on 3/6/2024

  RE: [Solved] Issues exporting split video as ONE full-length video
  @StillSinful Welcome to the Magix user to user forums. The trial version of MS2024 Platinum limits exports to, I believe, about three minutes maximum. From what you write I suspect you are encountering this limitation. The trial versions of ALL
• Video Pro X

  13 answers, most recent on 6/19/2025

  RE: plugin NewBlue Infinite Looks
  @Betovalle Hi . . . . In my understanding, if something has already been installed, why is a command to download it being displayed? . . . . It appears to be a bug which has been present in at least the last 3 versions of Movie Studio, and Video Pro
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  @Apollo89x I just downloaded that audio from YT using 4k Video Downloader+ and it loads into Magix without issue. There's something dodgy about your downloader software methinks. The MediaInfo from the 4k Downloader file: GeneralComplete name      
• SOUND FORGE

  11 answers, most recent on 3/1/2025

  RE: Sound Forge Pro 18 MAGIX Hub Text to Speech downloads are White Noise
  Thank you for your comment. As you suggested, I reset the program settings under the File menu, and I deleted all cached application data. The Text to Speech downloads are still not working (see attachment). I have a question: Where are the files I
• Movie Studio

  2 answers, most recent on 4/10/2025

  RE: can't get videos now
  @Ian-Jordan Hi Check if the downloads are in the folder specified in the Program settings, Folders tab, Magix Hub option. If they are, close Movie Studio and perform a full restart of you computer Windows button, Power button, Restart not a shutdown
• Video Pro X

  3 answers, most recent on 3/11/2024

  [Solved] How to add and edit metadata to an mp4 movie in Video Pro X 15
  Hello. We have a DVD movie (topic is parenting information) that we would like to convert to a digital download version since DVD players and DVDs are so scarce these days. Someone advised we find out about using metadata -- something we've never
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  @Lesha Some ISPs are slowing certain downloads intentionally because the download providers don't pay extra fees for fast speeds. No joke, for example Telekom/T-Mobile does this. Besides that, it could be server problems because there is a current
• Music Maker

  21 answers, most recent on 12/21/2024

  RE: Old soundpools and general questions
  Aha! I could have solved the effects problem with a single click. Thanks for pointing that out! Now if I could just get those soundpools to install... I agree that I could probably download them all again, but that's about 60 GB worth of data and
• Video Pro X

  32 answers, most recent on 1/18/2025

  RE: "Missing" audio in VPX16
  @johnebaker Considerably earlier than I first thought, a 30 second sample file can be downloaded from https://we.tl/t-y8CvDb6kb6 Topaz Labs have also suggested I might like to download and test the Beta release of the next version, which I will do,
• Off topic

  3 answers, most recent on 2/13/2025

  RE: [Closed] MAGIX Installation Manager
  @Joe-Korkowski I believe this has something to do with the downloader not being able to connect to the internet. The reasons for this can be firewall or antivirus settings. It might simply work if you use your smartphone as a Internet hotspot. But
• Music Maker

  10 answers, most recent on 3/22/2024

  [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  From within the magix program my serial key number is not being recognised, it's the same one I copied and pasted from service area where all my bought software for Magix 2021 etc is. The error message says: RESTEASY003210: Could not find resource
• Video Easy

  2 answers, most recent on 7/28/2023

  RE: [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  @martti.saarelma Hi . . . . I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. . . . . The download you are getting is not Movie Edit Pro Plus - it is for a
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @Ninian Hi Check that you have the Microsoft Visual C++ 2015 Redistributable installed and it is up to date. To repair the C++ installation, see this article on fixing the issue, you must download and install both the x86 and x64 versions. HTH John
• Samplitude

  One answer, on 1/17/2025

  How can I download my software again?
  In my profile my product are missing and not registerd
• ACID

  3 answers, most recent on 8/30/2025

  RE: Acid Music Studio 10 - Cannot Register on New PC
  @brandon-e Visit Magix.com and log in with your old Sony e-mail address and password. This should work. Then you can download the installer from your customer account. Alternatively, this might also work: