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I don't know how to add info to my "profile signature" I use ACER Aspire A514-46 Laptop with AMD Ryzen 3 3350U. Display AMD Radeon Vega 6 Graphics. 12 Gb solid state RAM. C: is solid state 476 Gbyte with 295 Gb free. Win 24H2 Home edition with

Video Pro X

One answer, on 2/4/2025

Transferring program to laptop.

I want to use my Video pro x on my laptop as well as my desktop pc.How do I go about it?

SOUND FORGE

10 answers, most recent on 5/18/2024

[Solved] Sound forge Pro 10 - User Preset

I am creating EQ processes to clear the background noises. but not able to find the location on my pc where it is being stored. can any one suggest the location ..?Not able to find the stored process at below location C:\Program Files\Sony\Sound

SOUND FORGE

3 answers, most recent on 5/18/2025

RE: Sound Forge Pro Ver 15.0

Hello! The SOUND FORGE STUDIO 17 Software is not good! I regret having bought it from you! I want my money back. How do I return the Software to you and get my money back?

SOUND FORGE

5 answers, most recent on 1/5/2025

RE: [Solved] SF Pro 18 Suite - Spectral Layers

@Howard-Vigorita After the current offer runs out, the next one will start. Maybe it's the same price, maybe cheaper or more expensive. Usually it goes up and down $50. But yes, $199 is good for SpectraLayers. And after that you can get new versions

Movie Studio

2 answers, most recent on 9/23/2023

[Solved] edit masks

I have Movie Studio 2023 Platinum and a first time user. I added a rectangle template mask to a video but need to alter its dimensions and reposition in the frame. I can't see how to do this.

Movie Studio

6 answers, most recent on 12/11/2023

RE: [Solved] installing same version of Movie Edit Pro?

@CubeAce @AAProds Update: being curious why this version did not install I decided to do a complete factory reset on the computer and voilà, it worked. I now have the same version on two devices. I am guessing that maybe a previous installation of

Music Maker

2 answers, most recent on 10/3/2023

[Solved] Issue with soundpools.

I have just installed operating system on my notebook and installed Music Maker app. I had purchased some soundpools and I would like to have them back. How to achieve this goal? It hasn't install soundpools automatically.

Music Maker

6 answers, most recent on 4/3/2026

RE: Wont start

My MM2026 Premium does not open fully after clicking the MusicMaker icon on the desktop, it is only active in the task manager, there I must end the process, but after clicking the icon it never opens. This started about 2 months ago, sporadically,

Rescue Your Videotapes!

3 answers, most recent on 3/12/2024

RE: [Solved] Video Saver 2023

@Petepraise Hi . . . . How do you change the music on the DVD menus to your own file. . . . . This is not an available feature in Video Saver, to be able to do this within a program you would need to either: upgrade to Photostory or Movie Studio,

Music Maker

One answer, on 8/5/2024

How to remove popup

I'm constantly getting popup to upgrade. How do I stop this from happening?

Video Pro X

One answer, on 9/14/2025

[Closed] In Vegas 20 Pro - window is not fully expanding

In VEGAS Pro 20, the Video Media Generator window doesn't open in full view. Please see attached photo. Can you suggest how to resolve this issue? Thank you.

Off topic

13 answers, most recent on 2/27/2026

RE: Payment not received email

I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have

Movie Studio

6 answers, most recent on 9/12/2025

Replacing music - Video deluxe 2026 Premium

Hello, I would like to replace the music I have done on the project ready to be engraved. I do not know how to cancel the old music by the new one. They are now both on the project and of course it is not good.I have not found any procedure in the

ACID

3 answers, most recent on 11/11/2023

[Solved] acid pro 10 samples default location on hard drive after installation

Hello, Could someone tell me where the default download folder/location is for the included samples/loop collections on pc after installation and how to access them from inside acid pro 10? thanks

SOUND FORGE

11 answers, most recent on 5/10/2025

RE: SF 18 Pro Trial Crashing

@ItsMeTho Since you have Sononym, you can use either it's renaming feature or it's project feature, to rename files. This writes the found properties into the filename, following your settings. Of course, if you want to use it for the first step

Other products

One answer, on 6/16/2025

[Closed] trying to download the learning models for Vegas 22

I have Vegas 22 on my computer. I am trying to download the learning models for Vegas 22 but I get an error message stating" there are no compatible products on my computer." Any idea why this would happen and how to fix it? Thanks! Dell XPS windows

Movie Studio

One answer, on 10/9/2025

[Closed] DVD burning in Movie Studio Platinum 14.0

When I burn a DVD directly from the program the first minute of playback freezes. When I export it to DVD architect, it works fine. I have no idea how long this has been happening. Has anyone else had this problem? I uninstalled and reinstalled, but

Photostory

11 answers, most recent on 1/7/2024

RE: [Solved] SOS!!!!

@teresa-l Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please

Movie Studio

22 answers, most recent on 8/13/2025

RE: Support and TICKETS

@jtu001 Hi Jürgen, I see you've put together a very complex intro. To properly assess your intro, we need more information. Could you please create an image or video of how everything looks on the Video Deluxe timeline? Best regard,Rob

SOUND FORGE

2 answers, most recent on 4/13/2026

[Solved] Change Fontsize of Sound Forge Dialogue in C# script?

The following script brings up a dialogue box. If the user enters text all regions are renamed and numbered using the name supplied. The script works but I would like to make the dialogue box bigger and use a larger font size, eg size 18. Can

SOUND FORGE

13 answers, most recent on 12/23/2025

RE: Sound Forge Pro 18 - can't change bit depth to 32

@David-Rees This has to be a bug? I tried your steps and this problem also happens in Sound Forge 12, so it's a problem happening for many years. But, it seems like saving the file via Save As... and then selecting 32 Bit Float as the output bit

Off topic

One answer, on 5/22/2026

RE: saying hello

Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting. Providing some

Movie Studio

16 answers, most recent on 2/25/2025

ProRes422 question

Can Magix Movie Studio 2025 export to ProRes 422 format? Or do I need to upgrade to Vegas Pro 22? If it is possible, please let me know how it can me done. thank you. :)