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  • Music Maker
    9 answers, most recent on 6/18/2024
    2024 Premium vs 2025
    Hello to you on the forum, By mistake I downloaded the trial version of Music Maker 2025 and obviously it asks me for the serial number for activation;  I requested a serial number for the trial version, I entered my account details and, having the
  • Movie Studio
    48 answers, most recent on 9/29/2025
    RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
    @jak.willis Hi Jak . . . . Can anyone suggest what product to upgrade to? . . . . Assuming you have replaced the old ZooStorm PC which had issues, we need to know the following before advising, otherwise we can only generalise: Windows version  The
  • Samplitude
    3 answers, most recent on 4/20/2024
    RE: Failure of install of Samplitude
    I was supposed to get a trial version Samplitude X8. Keep asking for serial number. I had downloaded Magix product prior to this. but it was done on line. NO SERIAL # Guess I won't be trying it out. Sucks!!!!!!
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    @Can-Dive Hi. What you propose would make adding an additional track make the tracks already laid down change their numbered track. Try it on an existing project. Add a track above track 1 by pressing the track header's + button and see what happens
  • Movie Studio
    One answer, on 1/3/2025
    [Closed] Key code
    Trying to activate using CD I bought a studio pro version 17 probably in 2020 or a little later and am just now installing it and it is asking for my serial number which is supposed to be on the back of the cd envelope - which it is not. Looks like
  • Music Maker
    2 answers, most recent on 5/13/2024
    I bought version MUSIC MAKER PREMUIM EDITION 2021
    I am supposed to have a 2 device license and I tried to install it on my laptop and it has killed both my PC copy and the one I tried to install on my laptop for mobile work. MUSIC MAKER PREMUIM EDITION 2021 and it won't let me create any activation
  • Movie Studio
    One answer, on 8/21/2024
    I can not
    Dears, I can't access updates. I had to change my email several times, the initial one being fernando.removed by Moderator, which I no longer have access to. My new email is removed but the program does not accept this email to make updates.The
  • Music Maker
    One answer, on 2/25/2025
    RE: exporting to mp3/mixdown
    @JERRY-LEO It's not necessary to reinstall Music Maker. You can simply reset the program settings in the File > Settings menu which restores Music Maker like a new install. But before you do any of this you can try to restart your computer.
  • Samplitude
    40 answers, most recent on 4/15/2025
    RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
    @gregory-battaglia Hi . . . . Aren’t SSDs “write once” storage devices, like USB flash drives? . . . . No, for an SSD which has Windows installed on them Windows constantly reads and writes various support files needed for it to function and support
  • Photo & Graphic Designer
    2 answers, most recent on 6/1/2024
    registration
    I need to install the software on a new computer. When I tried to register the software. I received an error that the serial number was already used. I tried an old email that I no longer have access to, but received the same error. How do I update
  • Movie Studio
    25 answers, most recent on 10/8/2025
    RE: Issues with MAGIX Video deluxe 2026 Plus
    "You can separate the video and audio: in the program settings (key Y) on the video/Audio tab, untick "Video/Audio on one track"."I meant moreso, I organize type by track. Video on the 1st track, images/audio clips on second track, and usually a
  • Video Pro X
    22 answers, most recent on 5/30/2025
    RE: newblue display is faulty in timeline monitor
    @Gid @johnebaker @Reyfox Sorry about the slip up on my last image. I have the same Total FX package but the individual packages within that may not be the current offerings. I did update and all packages had changes except those marked as up to date
  • Other products
    One answer, on 9/16/2025
    [Closed] Vegas21 crashes on startup(0xc0000005)
    After installing some audio plugins from Boris, Vegas cannot start, version number Vegas21. I tried uninstalling Boris and Vegas, but it still cannot start. I once tried ctrl+shift to reset the Vegas settings, but it didn't work either.Problem
  • Video Pro X
    65 answers, most recent on 4/7/2024
    RE: VPX prices until April 9, 2024
    @Betovalle Hi . . . . how important is the order in the timeline from bottom to top?  . . . . There is one basic rule to follow- whatever is on a higher track number, with the exception of audio, is on top of video/images on a lower track
  • Music Maker
    3 answers, most recent on 8/8/2024
    RE: When I upgrade, will all my computers receive the upgrades
    @Howard-Rosenstein You can use the same one. You can activate the current version of Music Maker on two computers as far as I know. Technically, you can install it on more than two computers, but it can only be unlocked on two computers at once. If
  • Movie Studio
    4 answers, most recent on 11/8/2023
    RE: [Solved] Movie Edit Pro 2021
    @Mike3914 Hi Thanks for the laptop specs, somewhat similar to my Lenovo with respect to having 2 GPUs available. Check that the drivers are the latest versions: Intel UHD 630 - 31.0.101.2125  GTX 1650 - 546.01 (31.0.15.4601) Do not trust Windows
  • Music Maker
    3 answers, most recent on 10/2/2024
    Unlimited stopped being unlimited after 15 days?
    I like this software very much, bought the "unlimited for a year" version in 15/09/24, its pretty sweet, alot of sound pools are downloadable, but now after 15 days when I click on a soundpool it says, "Select payment type" and asks for credit card
  • Movie Studio
    27 answers, most recent on 8/1/2024
    [Solved] No Longer Able to Render Project
    No Longer Able to Render Project I have been using Magix Movie Studio for years without any issues...until now. I have the 2023 version and have had it for almost 2 years. When I go to render the movie to export....after about 30 seconds I get a box
  • Music Maker
    14 answers, most recent on 9/27/2025
    RE: What are the corresponding albums to Soundpools with no images showing
    I am going thru the huge list you provided. Question, regarding the loops that are not available on producer planet though they are in Dub Step Vol 2, is there a way to purchase them as royalty free? I assume to locate a loop the loop name has to be
  • Video Pro X
    6 answers, most recent on 6/28/2024
    RE: program won't open
    i did log in using my email and password then went to the activation section and entered the serial number with the dash ( i also tried with out the dashes ) and email address and both not recognized i would send a screen shot of the serial number
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, Thank you. Looking at the documentation that arrived with the CD, its called MAGIX Video delux 2025 / Movie Studio 2025 which concurs with what you said.  There is also a VOUCHER-CODE, starting with 63L.  There is a multi-national
  • Movie Studio
    18 answers, most recent on 3/14/2024
    RE: versions 2023 and 2024 Movie Studio Platinum on the same machine
    Is it best to remove Movie Studio 2023 BEFORE installing Movie Studio 2024 Premium OR can I remove 2023 after putting 2024 on computer? Right now 2024 is not accepting serial number to activate software.
  • Movie Studio
    10 answers, most recent on 5/23/2026
    RE: Video Deluxe 2026 premium
    @Steven-Wooten Hi Please use the abbreviation VDL for the product name. Are you logging in to the computer using a Microsoft account? If so, and OneDrive is active and syncing your documents to the cloud, then as a minimum you need to stop OneDrive
  • ACID
    8 answers, most recent on 11/28/2023
    serial number and activation
    I bought i license for ACID Music Studio 10, got a link from the website, downloaded and installed it, activated the serial number code, and then got a message like to continue the registration process please restart your pc, I clicked on OK then
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