• Music Maker

  22 answers, most recent on 12/18/2022

  RE: Music Maker update 31.0.3.26
  I updated MMM and now the menu menu bar is gone from MIDI editor and ctrl-mouse wheel doesn't zoom like before. Now ctrl-shift-mouse wheel is needed: Also I used shift-mouse wheel to enlarge/shrink midi notes, now it's ctrl-mouse wheel and
• Off topic

  One answer, on 2/8/2023

  RE: About E-mails
  @Selim-Erdem Hi I would suggest you ask Support if this is possible. You can raise a Support ticket using the link at the top of the page - select your product and on the second page scroll to the bottom and select Contact Support, then follow
• SOUND FORGE

  5 answers, most recent on 9/14/2023

  Plug-in Chainer, two annoying issues - 17.0.2
  Hi folks, I've been searching for a solution but can't find one anywhere, so here we are. Two problems I have with plug-in chainer. Win10, version SF17.0.2 (Build 109) 1. The window resizes to the active plugin. Cool, but for a small plugin that
• Video Pro X

  8 answers, most recent on 5/1/2023

  RE: Magix stopes with the error messaged: Error in Module OpenCL.dll
  @Willig Hi . . . . It looks like the Video Editor has an issue when both GPUs are on . . . . I have both GPUs turned on and usable by the program on both my PC and laptop the only difference is my integrated GPU's are the UHD 630. I would suggest
• SOUND FORGE

  One answer, on 8/20/2023

  RE: [Closed] ACTIVATION ISSUE
  @Burton-Allan Please don't type in caps lock and with bold formatted text. This is very hard to read and also looks like you are "shouting" without taking a breath, which is impolite and will cause users here not wanting to help you. Next, please
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  @browj2 I have Continuum, and a lot of it also works in VPX/MMS. Some work fine, others, it's a struggle. Going to BorisFX website looking at what software support Continuum, which includes Title Studio, there is no mention of VPX. Or.. you can go
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @browj2 wrote: @Reyfox Pixelan (I am not familiar with it doing what Vegas AI can, but take your word on it), costs money. And since Vegas AI has already been developed and used for a couple of years, there is no programming effort other than
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Nothing shows in TimeLine Mode but does show in StoryBoard Mode
  @FF22 Hi, I did look up and down the tracks and left to right but there was nothing. I did notice some small symbol or micro thingies. Just at the top of the TimeLine window almost at the extreme left. They appeared/disappeared as I moved the marker
• Movie Studio

  31 answers, most recent on 12/5/2022

  RE: Finished video does not fit on screen
  Anything fancier/takkier than the scrolling Star Wars title should be banned! 😍
• Music Maker

  21 answers, most recent on 12/3/2022

  RE: A few problems
  @Cloudglow Hi . . . . When scrolling I can let go of my mouse and it still keeps scrolling until it completes the commands which came from my mouse wheel. . . . . If the mouse scroll speed is set too high you will get 'overrun' as you are
• Movie Studio

  4 answers, most recent on 9/23/2023

  RE: Creating a new Film template theme
  @LoganTMT Hi and welcome to the user to user forums. I'm not sure what you mean by the word Templates. If you mean something available from a commercial source be aware you may need to buy additional licences to use it somewhere like YouTube to
• Music Maker

  21 answers, most recent on 12/3/2022

  RE: A few problems
  My scrolling speed is set to 4, 3 is the default I think. It doesn't make any difference. "If the mouse scroll speed is set too high you will get 'overrun' as you are experiencing, the interface rewriting is not keeping up with the number of 'lines'
• SOUND FORGE

  11 answers, most recent on 4/20/2023

  RE: Why do you make it so difficult to get support?
  @Michael-Babbitt You wrote that you got the error message, that the product is already registered. Was this error code -24? This means you enter an incorrect e-mail address.     No Magix staff is active here. We are all users like you. You need to
• Samplitude

  One answer, on 2/23/2023

  RE: Upgrade path
  @Eric-Kilgore Hi, I like the products but it is very frustrating that there is no direct email address or number to call for support Yes, there is and it's very simple to get there. Click on Support at the top of the forum, select your products,
• SOUND FORGE

  One answer, on 8/20/2023

  [Closed] ACTIVATION ISSUE
  I CANNOT BELIEVE THIS! I'M SCROLLING AROUND FOR 20-MINUTES TO FIND A WAY TO SIMPLY REQUEST SUPPORT FOR AN ACTIVATION ISSUE ON SOUND FORGE 16. WHATEVER PROBLEM IT IS, I SHOULD NOT HAVE TO STRUGGLE CLICKING AROUND TO SIMPLY SEND AN EMAIL FOR SUPPORT.
• Movie Studio

  40 answers, most recent on 4/8/2023

  RE: won't update. it loops
  @francis-cumagun can i download the whole new program? If by that do you mean if you download the program from the website again or your user account, would you get the latest version without the need to update, then the answer would be no. If you
• Other products

  One answer, on 3/4/2023

  RE: FaceId
  Hi I have had this on occasion and found that leaving the program running without doing anything for 10 - 15 mins, then closing it then restarting the computer the issue has gone. If the error repeats, I would suggest you raise a Support ticket -
• Other products

  8 answers, most recent on 2/9/2023

  RE: Photo Manager 15 Unusable on high resolution screen
  @witecat Hi, Photo Manager is several years old and desperately needs a new version. I could not see any way to give feedback to Magix, I would like to give feedback for their own benefit, really. Hit the Support button at the top of the forum,
• Video Easy

  14 answers, most recent on 10/12/2023

  RE: adding music
  @Dale-Williams @johnebaker @AAProds @emmrecs Hi. I can't replicate this problem and I just loaded 10 and a half hours worth of 44.1kHz 16 bit 320 kb/s files into a project. That only increased the total amount of ram in use to just over 10GBs from
• Off topic

  One answer, on 3/16/2023

  RE: [Closed] Error -24 for Vegas Pro 18
  @Dequan-Robertson Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.   In the Vegas forum, click the Support link at
• ACID

  12 answers, most recent on 4/2/2023

  RE: AM-Munition_VST fail registry
  @David-Salinas You tried pretty much everything I would suggest. You ran ACID as administrator, you resetted the program settings, you uninstalled ACID and all plugins with Revo Uninstaller and cleared the Registry and deleted all leftover files.
• Movie Studio

  25 answers, most recent on 1/19/2023

  RE: Hotkeys to pause at current frame vs stop and return to last cursor
  @CubeAce Ray, but wait, there's more! CTRL+ALT then left-click and drag the whole timeline window. Saves fighting with the possibly tiny bottom scroll bar. In the old days, we had vertical lines in the timeline window which you could rest your
• Movie Studio

  43 answers, most recent on 7/18/2024

  RE: Can not trim or delete portions of audio
  I'm not sure I can work in frames with still pics, I have to work in time or it will not make sense to me, but that should be ok to work in time mode for this. If I had video, frames would make more sense to me.The photos have lengths from about 20
• Music Maker

  17 answers, most recent on 3/28/2023

  RE: Bug? After installing new update, I've lost access to many of my VSTs
  @Tristan-Phipps I remember now there was a DRM problem some updates ago which caused the Vita 2 instrument to be not able to load. It could be, that now the same thing happened with your instruments. So, if this is a bug, there might not be much