• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  @Raymond-Thompson Thank you for the additional information you have provided. Unfortunately, you have not actually added a Signature (which will then appear, in blue, at the foot of any post you create!) so we still know nothing about your computer.
• Movie Studio

  2 answers, most recent on 2/14/2026

  RE: Audio problem with Magix MEP 2015 plus
  Thanks, Ray. That confirms what I thought. I'll export as WMV and then I can convert to AC-3 using third-party software. I'll probably move away from Blu-ray anyway (old tech now!) and store files on my Media PC. The only surround format my Denon AV
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @CubeAce Hi Ray I noticed that too and Films&TV does not even attempt to download a codec for the C330 MOV files, unlike the older Windows media Player. @nicolesharp100 Hi I will keep trying more codecs from HandBrake but otherwise it may be
• Sequoia

  5 answers, most recent on 8/27/2025

  RE: Codemeter
  @Nicolas-Deuson You called Magix? Magix completely restructured since last fall. They were bought by a new owner (otherwise it would have been over) which completely turned the company around. They reduced staff from over 200 to 125 at the beginning
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Bug in Photostory Deluxe 2025? When starting the project, the effects go softly. But after a while, the whole thing stiffens, use of effects goes more and more slowly. Submitted this to an IT man and there is no doubt: there is a bug in this
• Audio Cleaning Lab

  One answer, on 3/28/2026

  RE: Cannot install Magix Audio Cleanic 2014
  @Christophe-BOUTONNET Please edit your post and remove your private information. This is a public user forum and we are all users like you and no Magix support staff is active here. You need to ask support at infoservice@magix.net for a direct
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  I changed the buffering setting to 10ms, and then all the way up to 20ms. Didn't make any difference. Still crashes..
• SOUND FORGE

  3 answers, most recent on 9/30/2024

  RE: SF18 Build 21 scripting bug Solution Reminder
  Yeah, I still use mostly Sound Forge 12 because of all the bugs that were introduced in later versions.
• Audio Cleaning Lab

  11 answers, most recent on 2/24/2026

  RE: Need 2 files from Audio Cleaning Lab 10 cd distribution
  @clement5 Hi, I have concluded that the included VST plugins with ACL4 are useless to me as they do not have any audio cleaning functions, just music production functions. No so. It comes or came with SpectraLayers Elements and RX Elements, both of
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Thanks @vdl-user-v19, the times I've looked at Magix support and found nothing about it. Is this a new link? An interesting thought, I still receive 5 or 6 emails a week from Magix offering me products that I either don't want or don't need. For
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @drmq You can still try to reset the program settings under the File menu. Maybe there is something blocking Ozone 11 from being added to the list. Maybe it was blacklisted in a program config file after a problem?
• Video Pro X

  16 answers, most recent on 3/27/2025

  [Solved] VPX16 Shot Match - How to (Help?!)
  Luckily I have the MMS 2024 version of Shot Match to understand its concept. If I only had VPX16, I would have been completely lost! Note: VPX Shot Match is an enhanced version to MMS Shot Match - it has a very different interface and workflow. MMS
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  From the VDL website So even if you used up the 4000 characters, you would still have a lot left over for the year. I can not personally tell you what my "old" MMS 2024 Suite limit is since I have a Vegas Pro subscription that basically gives me
• Off topic

  5 answers, most recent on 10/28/2025

  RE: Education Purchase - Still waiting!@!#
  @MBeatz Welcome to the Magix users forums. Whether anyone else who posts here is an "educational" user is doubtful, I think so I wonder whether you will receive useful advice, sorry. You say you have reached out to Magix 4 different times but did
• Audio Cleaning Lab

  14 answers, most recent on 1/27/2025

  RE: "Import for file type 101 is not possible" errors
  @Clifford-Bowman Hi, By all means, please raise a ticket with Magix. Over 2000 views showing some of the bugs and still Magix does nothing: The 101 error is still annoying. John CB Thanks John. I rather like your video - it reminds me of the kind
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b Jesse, an email address Magix was using recently for licencing issues was infoservice@magix.net. I don't know if that is still working, but it is worth a try. Provide as many details as you can eg email addresses used, exact program
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @drmq Please let me know if you can find a solution. Harold-Brush rudely invaded this thread but the original issue I reported about Ozone 11 not being available in Sourceforge Audio Studio 17 is still unsolved. I wasn't able to find an installer
• Photostory

  2 answers, most recent on 4/27/2026

  RE: Order Number removed by Moderator
  @Theo-Min Hi, Further to what Jeff indicated, "Plus" is just Photostory Deluxe "plus" Photo Manager and possibly PanoramaStudio 4 Lite. I'm not sure about PanoramaStudio, but I received it with Photostory Deluxe 2026. While Photo Manager is an
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  Out of curiosity I emailed Neat Video and asked if the new patch for MS2025 24.0.1.233 was compatible with the v6 Neat Video, that is does it still crash and, stone me Vlad must be on a good overtime rate working on a Sunday, I've just had a
• Movie Studio

  4 answers, most recent on 3/16/2026

  Updating / Upgrading present and future concerns
  Greetings, I'm constantly being bombarded with emails to update or upgrade my MS2025 Premium to VDL2026, even more so over the past couple of weeks. I'm sure the same applies to all their other video and audio users. If "new" Magix still runs true
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  Hi. I have used the same email address, when I bought this Soundforge 17, and I have recieved all the emails from Magix, on the same email address. Still I get the faultcode error 24, when I try to open the program. I have never used any other email
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Yoshinori-Tokuda Just a thought. It appears from your first post that you import onto the timeline with "video/audio on one track". Is it possible that you have right clicked the clip and under "Audio functions" you have accidentally clicked "Mute
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi From the URL behaviour it would appear to be filtered, eg changing https://www.magix.info/us/forum/video-deluxe-2026-website--1347071/ to https://www.magix.info/de/forum/video-deluxe-2026-website--1347071/ and refreshing the page you
• Samplitude

  No answers, created on 4/8/2025

  MAX 200
  on the bottom left corner --> "DSP: 28 %  [200 % Max]  disc 7 % Plugin Latency 32 smpl (0 ms)". What is the max 200?? I believe the result is SamPro X8 maxing out couses crackling while playing back. I reinstalled the win 11 operating system and