• Movie Studio

  4 answers, most recent on 9/9/2023

  Cannot Access TTS with new MAGIX Movie Studio 2024 Platinum install
  Cannot Access TTS with new MAGIX Movie Studio 2024 Platinum install. System replys that authorization is not authorized...
• Movie Studio

  15 answers, most recent on 5/14/2024

  RE: frame rate
  @derek-brown Derek, also, if you could post, on Google Drive or similar, an example file from your Sony and an example from your phone for us to experiment with that would help a lot. We eventually resolved that other case I mentioned because the
• SOUND FORGE

  One answer, on 11/24/2024

  RE: Install XFX 1&2 Plugins both 64bit and 32Bit
  Hi @CaptainCarl, I am not aware of a x86 (32 bit) version of Sound Forge Pro 18. All the previous Magix versions had both x32 and x86 though. If both were installed (on the same PC) they shared a lot of the settings and did not count as an
• Movie Studio

  4 answers, most recent on 1/21/2024

  RE: Replacement for Vegas Movie Studio and Architect.
  Thanks for the reply. I presume DVDA refers to the Architect product which I no longer have access to. Any advice of where this can be obtained so I can complete a current project.  
• SOUND FORGE

  17 answers, most recent on 5/28/2024

  SF18 build 21: Plug-in Manager problem
  I can't find a way to add folders within the manager. Pressing the add new folder button does nothing. Actually, it appears that all the options (accessed by right-clicking a folder) are grayed out. Does anyone know of a fix for this? I can add
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  i right clicked on the mp4 and there was no show more options nor was there an option to burn. In the video section on the top line there is a burn option but it wont access my bluray burn device. i would try the imgburn once i figure out which
• Music Maker

  7 answers, most recent on 12/16/2025

  RE: MUSIC MAKER 2026 ULTIMATE did NOT download only Premium did
  @Jerry-Nixon Hi, There are instructions that came in the email with your purchase and serial number. I suggest that you click on the links and read the instructions, reproduced below. Also, scroll down your email and look at everything else that you
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June
• Movie Studio

  24 answers, most recent on 12/21/2023

  RE: Problem with Update 23.0.1.191 (UDP3).
  @browj2 Hi John, Thanks for confirming. It seems that the patches have been withdrawn if you cannot access them either. Jeff
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @browj2 Under German law the company is no longer allowed to access the company assets in any way after the insolvency process was opened by a court. This is done so that the creditors can get as much money as possible. The court orders a separate
• Movie Studio

  5 answers, most recent on 7/8/2025

  Upgrade or NOt ?
  I hope this message finds you well. I am writing to inquire about the upgrade options and benefits available after recently purchasing both MAGIX Movie Studio Suite 2025 and MAGIX Video Pro X16. I’ve been enjoying the features and performance of
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds Hi Al . . . . Why, in VPX, would you want to operate without the source monitor? . . . . Sometimes it is a necessity, I do this regularly, when I am working on my laptop, as now, and I do not have access to a second monitor, eg a TV. to use
• Samplitude

  2 answers, most recent on 11/10/2024

  RE: Upgrade to Samplitude X8: deceptive advertising?
  Dear SP. Thank you very much! Problem solved, and my criticism on Magix was unjust. Sorry guys & girls!Initially it looked like the Samplitude2023 problem was repeating itself: in 2023 eight instruments were no longer accessible. The reason
• Other products

  One answer, on 3/5/2025

  [Closed] Issue with VEGAS Pro 22 (EDU) Activation – No Response from Support
  Hello everyone, On January 28, 2025, I purchased VEGAS Pro 22 (EDU) and followed the instructions in the confirmation email. I sent my eligibility proof to verification@magix.net and activated the trial version while waiting for verification. Since
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @SP. all that info should have been "upfront" with the buyout by Artlist. Instead, they made a bunch of unfulfilled promises to the users. "Wait until you see what we have for Ignite!!!". Nothing. HFExpress, want to use the plugins you paid for
• ACID

  6 answers, most recent on 12/18/2022

  RE: [Solved] How to restore the "Recorded Files" dialog box in ACID Music Studio 10
  @connor413 - I also couldn't see an option in preferences, however, there is a internal option. You can access the internal option section by holding shift when clicking tools->preferences. When the window opens you will see an additional
• SOUND FORGE

  11 answers, most recent on 5/14/2024

  RE: Downloading Acoustic Mirror Impulse files
  @jacob-m6361 Please do not keep posting exactly the same message as your first post here. If you do, your access to these forums may be withdrawn. Also, please remember these are user to user forums and whether @rraud sees and is able to respond to
• Movie Studio

  14 answers, most recent Yesterday

  RE: Formatting Drive
  @AAProds @me_again @johnebaker Hi Al. But if instead you put in 'file allocation size for photo editing', you get a different answer. If the drive is to be dedicated to a specific function then allocating specific cluster sizes makes sense. Most of
• Movie Studio

  4 answers, most recent on 8/22/2025

  Program fonts
  Greetings, When MS 2025 arrived on the scene one of the things noticed and commented on by a few of the "more senior" members was the use of very small fonts in the various windows eg keyframe, effects and anything that had lists with sub-menus,
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• Samplitude

  6 answers, most recent on 11/29/2024

  RE: Installer exits
  @Marc-Welbourn I contacted support, but they simpy said they couldn't help because of the age of my product. To be honest, I'm not too happy about that answer. It's a product I have purchased. I'm not asking them for technical support, just for the
• Movie Studio

  10 answers, most recent on 11/5/2023

  RE: Where is Manual for Mercalli V6 (with Movie Studio 2024)
  @KScott Open the Mercalli window and click on Messages to access tutorial videos. AndyW
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @CubeAce Re: On the other side of things, do you get the same warning if you change the program settings in the device options tab to all use the CPU? I experimented with them and unfortunately nothing changes. :( @johnebaker  Yes, It is a Yoga 7
• SOUND FORGE

  6 answers, most recent on 2/6/2024

  RE: Missing serial number
  Hi @Nicholas-Bass, As was stated, email Magix ( infoservice@magix.net ) and include as much purchase info as possible. Also stated, this is a users forum and no one here (including the moderators) has access to user's activation serials and other