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  • ACID
    3 answers, most recent on 3/7/2024
    RE: TRIAL CODE?!
    @Brandon-Winn Which e-mail have you gotten? The trial code is, as far as I know, only listed in the e-mail and not in your customer account.
  • SOUND FORGE
    3 answers, most recent on 1/1/2026
    RE: sound forge 9
    You cannot bypass the activation process.. except with a hacked version, which is not recommended and probably would not work in Win 11 anyway.As I recall, Sony Sound Forge 9 needs a computer ID which 'should be' added automatically in the
  • SOUND FORGE
    One answer, on 7/22/2024
    -24 code after reinstall windows 10 -> 11
    Hi! I reinstall Windows (from 10 to 11) and can't activate sound forge 15. I bouth it on HumbleBundle year ago. I can see -24 error. The serial number has already registered to another email address. How can I fix that problem? In Magix account I
  • Movie Studio
    13 answers, most recent on 12/31/2024
    RE: Cannot Install Movie Studio 2025 Platinum: Error-1
    @k9vet Hi The registration number box shows as a prefix to indicate the serial format, ie P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx where x represents a number, enter the whole serial number including the P3- Depending on where you purchased you may
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    I thought I had put the info my Profile under Signature. Ill have a look again. Here is the  MediaInfo data for the firsts Video: GeneralComplete name                            : G:\Videos\Lin\On USB\2-054 Shib3 P1of2.MP4Format                    
  • Movie Studio
    7 answers, most recent on 7/4/2024
    RE: error message
    @derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray. Thanks no only once in a while
  • Rescue Your Videotapes!
    2 answers, most recent on 1/15/2024
    Error Code -24
    I purchased and activated this software in 2019 before using for a couple of years and then no longer required it. I now need to use it again and I have re-installed the software from the My Products page however each time I open the app, it shows
  • Video Pro X
    62 answers, most recent on 5/15/2025
    RE: Should I choose Video Pro X or Vegas Pro?
    Can-Dive was the first person here to suggest that I upload. Then johnebaker. Do whatever you want. The edited file is on Vimeo. And I forgot to tell. The 25p file has in practice no sound because no microphone was connected. I forgot to tell
  • Movie Studio
    3 answers, most recent on 11/29/2023
    RE: Помогите активировать MPEG MAGIX DELUX 21
    @johnebaker, @emmrecs Codes.  
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    Hi @AAProds, I checked your codes from your Laptop - it matches exactly the same as the others; 247 I'm a little confused with your testing but you may have updated your computers but not your Profile? Here is what I understand: Win10
  • Video Pro X
    31 answers, most recent on 1/19/2024
    RE: Video Pro X12 - Newblue Elements not working/registered?
    @Clifford-Bowman Hi Clifford. The program can be activated by clicking in the top right hand corner of the effect. Then clicking on the gear wheel in the opened information box. If it asks for a code, that should be in the effects section above
  • Other products
    9 answers, most recent on 3/7/2024
    RE: How do I receive authorization code for domain transfer?
    Hi - I have the same issue. I've received the authorization code but when I use it it says 'invalid'. Is there anywhere I can contact directly for instant help please?
  • Video Pro X
    19 answers, most recent on 6/28/2024
    RE: [Closed] how to reach sales department
    i can't access my magix video pro x14 , i keep getting an error message -24 saying the activation code is on another email address???????? i did get a ticket # 20240xxxxxx related to changing an email address and password . and don't ask me when
  • SOUND FORGE
    5 answers, most recent on 2/14/2023
    [Solved] Cannot get a reactivation code for my sound forge 16
    First installed Soundforge 16 on my PC last December but have upgraded my SSD since then so reinstalled and activated it but it wouldn't run so I reinstalled again and now i'm getting the message "can't reactivate now please try later" which i have
  • Photostory
    16 answers, most recent on 10/15/2025
    RE: I've been using photostory for some time but now have hit bugs.
    GeneralComplete name                            : F:\Materiaalvanaf2020\FilmmateriaalNoorwegen\18-09-2025\MAH01430.MP4Format                                   : MPEG-4Format profile                           : Sony PSPCodec ID                      
  • Audio Cleaning Lab
    14 answers, most recent on 1/27/2025
    RE: "Import for file type 101 is not possible" errors
    @dave-b3271  Alternatively, you can use the 32 Bit version of SFACL 4. The error will not appear there. Alas, while this may be true it's hard to find when, on running the program, I get the error:   The program could not be started. It's possible
  • Movie Studio
    30 answers, most recent on 3/8/2024
    RE: MMS 2022 Suite, Slideshow Maker
    Hi John EB, my version is : Movie Studio 2022 Suite, version 21.0.2.138 (UDP3) UG code 5930 KA1...will check this 16 track option later...
  • Video Easy
    One answer, on 9/16/2025
    RE: Ultimate Deluxe Video Activation and License Number
    @lapierre Hi. This is a user to user forum. There are no representatives from the Magix company here to deal with your problem. Use the email address infoservice@magix.net. Also don't put nay personal details onto public forums such as your email
  • Off topic
    No answers, created on 12/4/2023
    Problem with activation code after buying upgrade with another email.
  • Rescue Your Videotapes!
    2 answers, most recent on 7/10/2025
    RE: [Closed] veg files wont open, message says no valid license (used for years)
    @Rick-Roughen 4. SOFTWARE NOT ACTIVATED YET   If you get the message "Error code: -59... An error occurred starting VEGAS Pro. There is no license to use this software.", the software has not been activated. You need to be connected to the internet
  • Other products
    3 answers, most recent on 11/20/2025
    RE: Can't load Independence samples
    @SP. I should have made that clear sorry. I did run the installer. Looking through previous forum posts, it seems I have a similar issue to :https://www.magix.info/us/forum/independence-won-t-load-free-content--1251370/After running the installer, I
  • ACID
    26 answers, most recent on 3/20/2025
    RE: Status of the future of ACID?
    I guess I better finish my C++ course on Code academy.
  • Other products
    9 answers, most recent on 3/7/2024
    RE: How do I receive authorization code for domain transfer?
    @Encomm Hi Are you giving the code to, or entering it in a transfer form of, the new hosting company? John EBForum Moderator
  • Audio Cleaning Lab
    17 answers, most recent on 9/14/2024
    RE: can no longer cut/delete in Sound Forge 19
    Running W10, creating mp3 files first, then I have been deleting run-in and/or run-out if too long. Did about 200 files before it stopped working. Nothing happens on "x" any longer, tho it used to work. I don't know what maybe I changed to cause it
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