• Movie Studio

  2 answers, most recent on 7/9/2021

  RE: Socket failure with updater since the latest update
  @Kenneth-Krueger Welcome to the Magix user to user forums. Unfortunately, the link you added to your post gives an error when trying to follow it. Assuming it is a screenshot, please add it directly to your post by clicking the up-arrow in the blue
• Other products

  5 answers, most recent on 7/10/2021

  RE: Can't download photos from Iphone
  @bob-gove Hi . . . . That seems like a lot of work for something that used to be seemless and automatic . . . . Did this use to work with the same iPhone? If so then the issue may be caused by a Windows update/upgrade changing your security
• Xara Designer Pro

  9 answers, most recent on 7/7/2021

  RE: Selection handles
  @Robert-Johnson7648 Hi Moderators are users like yourself, Magix Support staff rarely visit the forums. As this issue is also seen on another device and a reset did not fix it, I would suggest you raise a support ticket - see this guide on how to
• ACID

  9 answers, most recent on 7/5/2021

  RE: ACID loops cutting off after the first measure
  Hey Allen, did you not receive the screenshot I sent with my last reply? I showed where you can change to loop, the layout of version 7 and 10 is same. The color scheme has just been changed. Let me know if you need help removing the 'fx' button at
• SOUND FORGE

  2 answers, most recent on 6/27/2021

  RE: playback music full of static
  I use SFP-10 occasionally as well. but for the legacy UI, which I prefer for some types of work, Are files MP3? does the same behavior occur on PCM (.wav) files? I have seen reports of static on Dell PCs, I recall someone very recently posted a
• SOUND FORGE

  15 answers, most recent on 6/22/2021

  RE: Hiss / white noise
  @Hayley-Morrison So, I went back and forth with Magix support on this issue, and we were able to fix the white noise. There is an audio driver supplied with most Magix software called "Magic Low Latency 2016". You may have seen it in Sound Forge's
• Movie Studio

  26 answers, most recent on 6/22/2021

  RE: Problems with setting fade duration
  @Basel-Shishani Hi . . . . Is the 'Ask Support' link supposed to get me some other page?! Because it's talking about '2-4 days answer' but is not taking to a page where I can contact support! . . . . From the images you have not continued from the
• Photostory

  One answer, on 6/16/2021

  RE: How do I add chapters to my slideshow before burning to dvd
  @Leilaangel Hi and welcome to the forum. To create chapters in Photostory click the Burn button top right of the main window then: Select the Chapter page - the button circled in the image below is the Chapter button for the template used  Click
• Xara Designer Pro

  15 answers, most recent on 6/20/2021

  RE: Software will not install
  @Michael-Fraidenburg Hi In addition to @emmrecs comment, I would advise you to read this guide on navigating the Support system. John EBForum Moderator
• Movie Studio

  2 answers, most recent on 5/25/2021

  RE: HOW DOES ONE EMAIL OR GET IN TOUCH WITH SUPPORT
  @Mac-Max Hi First moderate your language your post has been edited to removed the totally unacceptable language you used and the rant. Additionally do not type in capitals it is bad forum etiquette and considered as shouting amnd read the Community
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  @jerancampy22 Hi @CubeAce is comment above is entirely correct when he states that computer does not meet the minimum specifications for MEP 2020 or 2021 - this is a common issue, as MEP is and has been so for many years designed to take full
• Web Designer

  One answer, on 5/22/2021

  Steps to create a popup window from a nav button
  I'm trying to have a popup window that opens a separate web page with text (or anything else) on it from a navigation button. The popup window is the kind that appears over top of the current page with that little "X" in the upper right corner to
• Music Maker

  6 answers, most recent on 5/26/2021

  RE: MM Premium2021 electronic download installation fault
  Hi SP Thanks for the prompt response! I appreciate the existence of this Forum very much. Trying to navigate the MAGIX website for technical support is an exercise in patience, rather like trying to get meaningful information from Microsoft 9={
• Movie Studio

  19 answers, most recent on 5/16/2021

  RE: Fast way to add intro exit to long video avoid render time
  @CubeAce @AAProds @onlye Hi Ray The difference in your results is because you have chosen to encode to AVCHD, as this is a requirement for MPEG4 to SR / SC correctly. The time you quoted must be for a SR as a Smart Copy would not be allowed with
• SOUND FORGE

  2 answers, most recent on 5/14/2021

  RE: Refund Please
  SP. thank you for providing those email addresses. I went back through and tried again with no luck still. It's very possible I'm missing something but I don't usually have this much trouble navigating websites lol. Either way, doesn't matter.
• Movie Studio

  2 answers, most recent on 5/6/2021

  template import (Video Deluxe premium 2021)
  Hi Folk, I downloaded around 7 GB of templates and demos via Video deluxe Premium 2021. This data is saved in the folder "Public users", so that I have to navigate to it every time via the MAGix Browser in order to open it. The original templates
• Music Maker

  15 answers, most recent on 10/9/2022

  RE: VST Plugins
  @David-Pook Hi, Splice has a lot of VST's and some VSTi's. What do you have? A VSTi is an instrument that will show up under Instruments. A VST is an effect that shows up under effects. Also, where did you install it? The "correct" VSTplugin
• Music Maker

  22 answers, most recent on 4/26/2021

  RE: Well this is a first, from upgrading many, many times already
  @mike-wallace And, whether or not you paid, you will find that you have to click on Downloads, and download and install everything that is there. Your Magix instruments will be updated to the 64 bit version, as will some other things. Under Loops,
• Photo & Graphic Designer

  10 answers, most recent on 4/24/2021

  RE: Incorrect ftp settings held in memory and undeletable
  @peter-b4534 Hi Peter Thanks for the feedback - it is good to know there is at least a workaround - I would suggest you raise a Support ticket on this issue - see this guide on how to navigate through the Support system. John EB
• Music Maker

  6 answers, most recent on 4/19/2021

  RE: Transfer instruments from older version of MM
  @Sannheten Hi, Soundpools are not linked to any version of Music Maker. Your Soundpools should be under: C:\Users\Public\Documents\MAGIX\Common\Soundpools Make sure that they are all there. Then in MMM2021, simply add them to the Loops (parameter
• Web Designer

  One answer, on 4/16/2021

  Navigation bar link to phpbb
  Is there a way to create a navigation bar link to something in a different directory from the main page? The only way I've found to have a navigation bar link to my phpbb forum is by using the entire url to it. e.g.
• ACID

  10 answers, most recent on 5/14/2021

  RE: ACID loop collection in PP
  @SP After the download links to have been utilized to upgrade to Acid 10.5 and install Convology XT, there are a number(10) of coupon codes listed and titled "Acid In-app-store voucher" followed by a coupon code(G3-....) for each item, as part of
• SOUND FORGE

  No answers, created on 4/13/2021

  Using Sound Forge 14/15 with Steinberg UR44C
  I came across a few issues whilst using Sound Forge 14 & 15 with the Steinberg UR44C (USB 3.0 Audio Interface. Now it records the audio absolutely fine, but having the real-time recording waveform in front of you whilst recording is impossible
• Web Designer

  12 answers, most recent on 4/9/2021

  RE: Recursive URL error
  John, I did not specifically import it to a template or apply one afterwards. I come from the RTFM as a last resort generation (1950s) and only read the manual if something is not intuitive. I have massaged the Navigation bar links multiple times