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19 September 2024 3:35 p.m. Cordial greetings Magix admin patrons: That upon trying to access Vegas Movie Editor earlier today, their was an ambivalent response without any processing?! There was a message:

Movie Studio

30 answers, most recent on 7/4/2024

RE: My video is freezing when I try to export it. (MP4)

@Tony-Rapisarda What issue are you having with MediaInfo? . . . . Would there not be a way to set the video to "Constant Frame Rate" in the MAGIX studio? . . . . The video should be Constant frame rate before importing into MMS, particularly when

Xara Designer Pro

26 answers, most recent on 12/21/2024

RE: Sad update for users of the perpetual licence of Designer Pro X19

Then they should take out the part that says (* One full year of access to the Online Content Catalog. ** With the Update Service you will receive one full year of new features and updates for free

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@browj2 Spreadsheets really? Spreadsheets could be considered to be working in 3D, xy & z, they ref anywhere on the sheet, up & down, left & right,, they also ref other sheets some of which could be online a 1000miles away on a different

SOUND FORGE

3 answers, most recent on 10/12/2023

Add / remove shortcut icons to Instant Action panel SF Audio Studio 15

Hi, As the title says, I'd like to customise the icons in the Instant Action panel, e.g., can I add the 'Mute' process so I don't have to select it from the menu every time? Seems to be a lack of toolbars with these shortcuts too :(Only got the app

Music Maker

2 answers, most recent on 3/15/2026

RE: I installed Music Maker 2014 in new computer.

@TERRY-BEACH Hi Error code -10 means the program online connection had an error, or was dropped/interupted. Assuming the new computer is running Windows 11. If the serial number begins with P2- then this may be the issue, the P2- serial numbers

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10: Eventually by trial and error I got the device loaded and the Conexant driver recognised by

Movie Studio

9 answers, most recent on 12/12/2023

RE: Cannot render video MP4 but sound ok

@gaunt I mean these settings in Magix, I don't know much about your CPU as that is also quite old, online it says it's a quad core (4 processors), if it is just a dual core processor (2 processors) it might not make it much better, someone else will

Xara Designer Pro

One answer, on 4/18/2023

RE: E commerce template

@Evas Hi In the online catalog there are widgets for this - they do use 3rd party ecommerce providers such as Ecwid, Wazala where you create the online shop and embed it into your website see this comment for an example with Ecwid Other 3rd party

Off topic

One answer, on 1/27/2024

[Closed] Sony Vegas 21, bought 2nd sub, click activate - "expired"

I purchased a month of vegas over a month ago, the payment got declined yesterday so my family member let me use their card and I purchased another months sub. After the purchase it has taken me to the "Welcome!" window with a serial number with a

Music Maker

15 answers, most recent on 3/28/2026

Music Maker update 32.1.0.17

Hi all, A new Music Maker update just came out. It's just a relatively minor patch this time, but if you've been struggling with certain program stability issues, this may improve your situation. Here are the official patch notes: Changes in patch

SOUND FORGE

17 answers, most recent on 12/25/2023

RE: Sound Forge 15 download

Thank you. Just downloaded it and having applied and double checked all those permissions specified at my previous post (basically my system is wide open to whatever thing goes on the web), I still get a message of connection failure. These are the

Movie Studio

18 answers, most recent on 2/13/2025

RE: Magix Restructuring Update

@Reyfox For this year they will keep all programs in the portfolio, to keep all target audiences. But it's likely that for some apps they will reduce the number of updates, but they didn't name anything specific. But it sounds like, they prefer to

Photostory

6 answers, most recent on 10/25/2023

RE: codecs

Hello Jeff. Thank you for the reply. I am using Photostory 2023. My photo's are in the tiff format. The audio is in wav format. On returning home I have tried it again, and the codec problem has disappeared. So maybe operator error. I now have

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June

Movie Studio

One answer, on 7/24/2023

[Closed] Stock Imagery

Hi. I purchased Vegas Pro 19 last year, I believe. I was sure that it came with a Stock Imagery library and some Motion Backgrounds, etc. Is that still available? I've searched and cannot find it anywhere. Videos online suggest in the Hub but th Hub

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@OF2-2540 Yes, crashes in the kernel and ntdll point, with a very high probability, to a problem caused by your hardware drivers. Are your driver all up-to-date? Are the latest Windows updates installed? Sometimes a Windows update can install old

Photostory

2 answers, most recent on 8/1/2023

Connection to activate license is not working

After having entered the serial number an error message pops up : "An online connection could not be established. Please make sure that your computer is correctly connected to the internet. A firewall may also be blocking access". I have turned off

Movie Studio

19 answers, most recent on 4/25/2023

RE: mpeg-4 codec activation code incorrect

@browj2 yes, I had activated it last November when it went on sale, when trying to use a mp4 to edit, It brings up a window to activate(install) the mpeg4 codec online. when I click activate online it brings up an error window stating the activation

Web Designer

5 answers, most recent on 4/21/2023

RE: 504 | jsonflders.php | 20230123:1833

@Alessandro-Lino Hi This error usually occurs when the servers Online Catalog cannot respond to the request from the program. As I write the Online Catalog is online. John EBForum Moderator

SOUND FORGE

8 answers, most recent on 9/30/2023

RE: Saving or exporting all CD tracks to MP3 files (I have SF14)

If you open your SF14 "save us" dialog and scroll the formats available, you'll see that MP3 (and many other) useful, actually commonplace types of files are nonexistent. File formats from legacy versions of Sound Forge have not been removed.If MP3

Movie Studio

3 answers, most recent on 8/9/2023

RE: Movie Studio 2023 Suite Subscription Upgrade

@JCI-21 If your one year subscription No such thing. I suspect you're talking about the one-year update service. That was stopped a couple of versions ago. @Mark-McCuller Mark, try Help>Update online (although my 2024 didn't return anything when

SOUND FORGE

6 answers, most recent on 11/4/2023

RE: Serial Number is Invalid or may apply to another product

@Sandi-Richards, @Rod-Howard Hi . . . . will not accept the computer ID that I'm putting in. I've tried Device Name and Device ID from Control Panel>System but that doesn't work either . . . . They won't - the computer ID is a unique number

Xara Designer Pro

4 answers, most recent on 4/8/2024

publish

I created a website in xara pro. there were some issues between updates with smart shapes. i uploaded the file to be fixed and thankfully it was. unfortunately, now it will not allow me to publish. it says i am not registered on magix online which