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I use Samplitude Pro X7 suite. I've just started dropping a video track into a samplitude project rather than bouncing back and forth between Samplitude and Vegas to sync the music. If I mute the video, the audio functions are normal. If unmuted,

Samplitude

4 answers, most recent on 1/27/2025

RE: need help with configuring MIDI controller

Thanks, that helped! The Record button works now, but for some reason the Play button still doesn't. But between the two of them I would rather have Record, so if this is as far as it gets then so be it.

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

Yes, and I am doing the export from VD of sections to edit, but even then the import is a problem for stills. They need to be adjusted for proper output, but what you see in the video window is not what ends up being exported for stills. So there is

ACID

No answers, created on 11/25/2025

Mix down file size - Acid Music 9.0 compared to Acid Music 11.0

Hi, I have upgraded from Acid Music 9.0 to 11.0. I have noticed that when I mix down my tracks to stereo (using Render As), the file I get has more gigabytes than the mix down from Acid Music 9.0. I usually mix down to mp3. Still the disparity is

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thanks, I did find the .ini file and yes it was under 25kb. so I did as suggested, restarted the program and still the same result. Does this point to some other problem?

SOUND FORGE

11 answers, most recent on 4/14/2026

RE: Welcome window keeps popping up on startup

@mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I

Movie Studio

29 answers, most recent on 5/10/2025

RE: MAGIX Movie Studio 2025 Suite will not open after installing

nVidia no longer uses GFE it uses what it calls the nVidia App which is basically the same thing I guess. Uninstalled as you suggested. No tweaks to the GPU other than fan control. Rolled back driver to 552.22. Still freezes at launch. Reinstalling

Video Pro X

7 answers, most recent on 6/24/2023

[Solved] File Not Found

I keep getting "file not found" errors when trying to reopen a project. These files are stored on an external hard drive and I've never had this sort of issue until now. I've tried copying the files and moving them to other locations like my

Music Maker

One answer, on 10/13/2023

[Solved] (Solved) Loops Unlimited Not Working

Loops Unlimited is showing up in my subscriptions in Magix Music Maker Premium 2024 program home page, but it's not working in the store, the only option is to buy the soundpools. I have restarted Magix Music Maker Premium 2024 3 times. I tried

SOUND FORGE

7 answers, most recent on 4/9/2026

RE: Ozone elements says serial # wrong

@Paul-Gaunt Boris FX staff needs to manually transfer the SF18 license to your Boris FX account. This is still ongoing, because there a many thousands of users. Yes, Boris FX account has some problems. To my knowledge you can't unsubscribe from the

SOUND FORGE

7 answers, most recent on 11/25/2024

RE: SF 12 is all of a sudden saving TEXT docs with my audio files?

Not sure if anyone is still following this thread after so many months, but I believe I have found the solution to these txt files being created. Open any audio file in SF Click on "Save As" In the "Save As" box, uncheck "Generate Loudness Log"

Music Maker

8 answers, most recent on 1/3/2026

RE: GETTING SCATTERED PROGRAM SCREENS WHEN STARTING MUSIC MAKER! WHY?

@joseph-paz These are user to user forums, not any contact for Magix Support staff. And confidential data, like your email address should never be posted here. Hence I have edited your post. As to the problem of not having received the CDs you

SOUND FORGE

16 answers, most recent on 8/9/2023

[Solved] Sound Forge 17 S# not working for POST 365 acc.

Still waiting on MAGIX to reply on this nonsense. In the mean time lets try my luck here.MAGIX upgraded SF16 to 17. Well that has crewed up my SF S#. It won't let me register.POST 365 accounts have SF included. I have a SF S#.. ok? I'm not using the

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@Gary-Beckwith Quicktime is still required for MOV files where the Format ID is identified as JPEG or PNG encoded video, it is no longer required for MOV h.264/AVC encoded import. That info will come from Mediainfo, as previously requested by John.

Movie Studio

8 answers, most recent on 2/18/2025

RE: Freeze frame & Red Circle

@DRORENGEL, @browj2 Hi @Gid duplicated the inserted still image, below is an annotated version of Gid's method HTH John EB

SOUND FORGE

9 answers, most recent on 10/16/2025

RE: Problem activating Sound Forge 9 using new method

@rick-a My guess is that your serial number is registered under your Sony customer account. Try entering the e-mail address and password you used when Sound Forge was still with Sony. They transferred all customer accounts and licenses to Magix

Movie Studio

33 answers, most recent on 9/22/2024

RE: some transitions not being implemented after export

@jim-thorley Hi Jim, You haven't written before that you're still working under Video Deluxe 2023. As far as I can tell from here, we're doing the tests in Video Deluxe 2025? I'll see if I still have VDL2023 on one of my other computers. I'll let

Photostory

3 answers, most recent on 8/5/2023

RE: [Solved] 2023 Version Spell-Checker

@David-Robinson5527 @emmrecs Hi, The only reference that I can find is the same as that indicated by Jeff. The full sentence is, "The new search feature helps you not only find the correct effects and templates even faster – it also corrects small

Music Maker

2 answers, most recent on 8/4/2023

[Solved] Grid snapping samples issue

Hello The update of the 3rd August to 32.0.1.8 is now giving issues when adding samples to the grid. They are all offsetting by 1/4 of a bar to the 1/4 before the point to place. Every time when adding a new sample, or a copy/paste. This is highly

Video Pro X

3 answers, most recent on 3/27/2026

RE: Program Settings irritations

@John-Elmer Hi, 1. The File Open is Ctrl+O, not Ctrl+Q. No, unfortunately, at least I have not found a way. You will still have to click on Open on that "splash" screen. Did you try turning off this screen by clicking on the settings gear at the

Video Pro X

2 answers, most recent on 1/15/2024

[Solved] Scale Video Larger Only For Editing Purposes

I have an MP4 video recording of a software issue that I am facing with a different product. I recorded a video to demonstrate the issues I am facing to share with support for this product. In my video, I recorded the Help|About box that shows my

Movie Edit Now

5 answers, most recent on 3/28/2026

RE: Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt

@sicreetservis1410 Hi. Dolby Labs had this function taken out of all video editors a few years back over licence fee disagreements and if you are running on Windows 11, surround sound has also now been disabled in the operating system. It is still

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

Hi Thanks for all interest I have unticked the "input AVI import format" and tried a new download with no success. There are still black window and the sound is OK. I can open the avi file in VLC media player with both video and sound, I also tried

Samplitude

4 answers, most recent on 7/31/2023

RE: [Solved] X5 and 365 - Problems

@Eleyan The 365 version probably needs to check whether your subscription is still active. Other than that, X5 should work fine. If you have problems with audio increase the buffer size in the ASIO driver settings. The transport control is a